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Polycom VVX 310 Quick Reference Manual

Polycom VVX 310 Quick Reference Manual

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COMCAST BUSINESS V
QUICK REFERENCE GUIDE FOR POLYCOM VVX 310/311
TRANSFER CALL
VOICEMAIL
HOLD CALL
SOFTKEYS
Softkeys are buttons located beneath the phone's display screen. The buttons allow
you to select options visible in the display, which change based on your call status.
SOFTKEYS
VOICEMAIL
Set up voicemail
Access voicemail
CALL HOLD
Place a call on hold
Retrieve a call on hold
E
OICE
DGE
LINES |
(Displayed on phone screen after pressing Home button
DESCRIPTION
Press to start a
NEW CALL –
new call.
Press to access
MESSAGES –
voicemail messages.
Enable to
DO NOT DISTURB –
send all incoming calls to voicemail
or a pre-determined destination.
To set up your Voicemail:
• Press the
• Enter your passcode (provided from Comcast Business or your phone administrator) then press
• Follow the audio prompts to create a new passcode and record your name.
• Press 1 to access the Voice Messaging main menu to retrieve messages and record greetings.
If you forgot or have not received your voicemail password, please contact your company's service
manager or technical administrator to have it reset.
1. Press
.
2. Enter your voicemail passcode followed by
Press the [HOLD] softkey.
Press the [RESUME] softkey.
If you have more than one call on hold, using the navigation arrows, select the call you wish to reconnect
with, and press the [RESUME] softkey.
6 lines
SOFT KEYS
VOLUME
MUTE CALL
SOFTKEYS
button.
. Follow the audio prompts to retrieve your voicemail messages.
NEW VOICEMAIL
INDICATOR LIGHT
HOME
Press to start new call,
access messages & personal
directory, and adjust settings
NAVIGATION KEYS
Use arrows to make
selections on screen.
HEADSET ACTIVATION
SPEAKER PHONE
)
DESCRIPTION
Select to set up
FORWARD –
forwarding options for incoming
calls.
Select to access and
SETTINGS –
adjust your phones features, like
screen brightness and ring tone.
Press to access
DIRECTORIES –
your personal directory.
(continued on next page)
.

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Summary of Contents for Polycom VVX 310

  • Page 1 COMCAST BUSINESS V ™ OICE QUICK REFERENCE GUIDE FOR POLYCOM VVX 310/311 6 lines LINES | SOFT KEYS NEW VOICEMAIL INDICATOR LIGHT HOME Press to start new call, access messages & personal directory, and adjust settings NAVIGATION KEYS Use arrows to make selections on screen.
  • Page 2 CALL PARK Place a call on hold and 1. Press retrieve it on another phone 2. Enter 68 and await the voice prompts. 3. Dial the extension number you wish to park the call on followed by 4. You will receive a confirmation once the call is successfully parked. Retrieve a parked call 1.
  • Page 3 BUSINESS V TOP 5 COMMON CUSTOMER QUESTIONS OICE 1. HOW CAN I MANAGE MY BUSINESS VOICEEDGE FEATURES ONLINE? You can manage your Business VoiceEdge features online through the Business VoiceEdge Portal at voiceedge.comcast.com. These features include listening to voicemail messages, reviewing call history and downloading other popular features like the Softphone.

This manual is also suitable for:

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