Printing Quality Problems - Xerox Phaser 4622 User Manual

Printing Quality Problems

If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in
print quality. See the table below to clear the problem.
Your printer is designed to produce consistently high-quality prints. If you observe print quality
problems, use the information in this topic to diagnose the problem. For best results, use only Xerox
Printing Media. For information on supported paper types and weights, see
Condition
Light Prints If the overall image is lighter than normal:
•
•
•
Blank Prints
If the entire printed page is blank with no visible print:
•
A
•
•
Black Prints If the entire printed page is black:
•
A
•
•
The paper may be damp. Replace the paper.
You may be using Draft mode. Turn off Draft mode.
The toner level may be low. If the Toner Cartridge is low on toner replace it. (See
Customer Replaceable Units
If you just installed a new Toner Cartridge, the yellow sealing tape may still be in
place. Remove the tape.
Multiple sheets may have been fed from the paper tray at the same time. Remove
the paper from the paper tray and fan it. Also, ensure that the paper is correctly
loaded in the tray.
Printable data may not have been received from the computer. Print a
Configuration page (see
If the Configuration page prints correctly, check the interface cable between the
computer and printer, the printer setup, and application software.
If the Configuration page is blank, replace the Toner Cartridge then reprint the
Configuration page. If the Configuration page is still blank, contact a service
representative.
The Toner Cartridge may not be installed properly. Remove the cartridge and
reinsert it.
The Toner Cartridge may be defective. Remove the Toner Cartridge and install a
new one. (See Customer Replaceable Units
Printable data from the computer may be corrupted. Print a Configuration page
(see Configuration Page
If the Configuration page prints correctly, check the interface cable between the
computer and printer, the printer setup, and application software.
If the connections appear normal, contact a service representative.
Suggested Solutions
on page 90.)
Configuration Page on page 79).
on page 90.)
on page 79).
General Care and Troubleshooting
Paper Supply on page 123.
Xerox Phaser 4622
User Guide
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