Page 1 Version 1.0 February 2014 ® Xerox Phaser 4622 User Guide...
Page 2 ® ©2014 Xerox Corporation. XEROX and XEROX and Design are trademarks of Xerox Corporation in the United States and/or other countries. Changes are periodically made to this document. Changes, technical inaccuracies, and typographic errors will be corrected in subsequent editions.
Page 3: Table Of Contents
Downloading the Xerox Printer Driver ........
Page 4 SMart eSolutions ..............68 Xerox Phaser 4622...
Page 5 Xerox Support Center ........
Page 6 EH&S Contact Information............. . 143 Index Xerox Phaser 4622 User Guide...
Page 7: Getting Started
13 • Loading Paper on page 16 • Menu Options on page 19 • General Care and Consumables on page 23 • Logging On and Off on page 24 • Further Assistance on page 25 Xerox Phaser 4622 User Guide...
Page 8: Welcome
Getting Started Welcome Thank you for choosing a Xerox Phaser 4622. This product has been designed for ease of use. To use your machine to its fullest potential, take some time to read this User Guide. The chapters within this guide offer additional information on the features and options available. For additional assistance visit our customer website at www.xerox.com, use the CentreWare Help system or...
Page 9: Machine Overview
Paper Tray 1 (Bypass) Ethernet Port Paper Tray 2 Power Switch Paper Tray 3 (Optional) Rear Door Paper Tray 4 (Optional) Duplex Unit Paper Level Indicator Finisher (Optional) High Capacity Feeder (Optional) Staple Cartridge Cover 4-Bin Mailbox (Optional) Xerox Phaser 4622 User Guide...
Page 10: Internal Components
Stand Optional Finisher Optional 4-Bin Mailbox Optional Duplex Unit Standard USB Port Standard Hard Disk Drive (320 GB) Optional System Memory (256MB) Standard Additional Memory (512MB) Optional PostScript and PCL Fonts Standard Wireless LAN Optional Xerox Phaser 4622 User Guide...
Page 11: Control Panel Overview
Energy Saver: Displays when the machine is in Power Saver mode. Press the Energy Saver button to wake up from Power Saver mode or to enter Power Saver mode. Xerox Phaser 4622 User Guide...
Page 12: Powering On The Machine
The machine will attempt to join the network (this may take a few minutes). To configure the Network Settings at the machine, refer to Network Settings on page 80. For full network installation instructions, refer to the System Administrator Guide. Xerox Phaser 4622 User Guide...
Page 13: Printer Driver Installation
Getting Started Printer Driver Installation The Xerox printer driver can be installed using the disc provided with your machine or downloaded from the Xerox website www.xerox.com. To install the driver use the Add Printer Wizard provided by the operating system.
Page 14 16. Click Finish. Windows Vista Double-click the .exe file to open the Xerox Print Driver dialog box. Click Run at the Security Warning. Click Install. The driver will extract and the Choose a local or network printer dialog box appears.
Page 15: Uninstalling
15. Select if you want to print a test page. Click Next. 16. Select Finish. Uninstalling To uninstall the Xerox printer driver: Using the appropriate path for your operating system, locate the list of printers: • Windows XP: Start > Printers and Faxes •...
Page 16: Loading Paper
Open the paper tray. The paper level indicator on the front of the tray shows the amount of paper currently left in the tray. When the tray is empty, the indicator of the bar is completely lowered. Xerox Phaser 4622 User Guide...
Page 17: High Capacity Feeder (Optional)
Place the media in the tray. Paper must not be loaded above the Maximum Fill line. Close the tray door. When the door is closed the elevator rises to feed the media. Xerox Phaser 4622 User Guide...
Page 18 When printing from your PC, ensure you select the Paper button to specify the correct paper size, color and type. Not confirming the paper details may result in printing delays. For more information on loading paper, refer to Loading Paper on page 56. Xerox Phaser 4622 User Guide...
Page 19: Menu Options
Personal Jobs are only available if the optional hard drive is installed. Secure Print can be used to print confidential or sensitive jobs. The Secure Job is held on the machine until a passcode is entered to release the job for printing. Xerox Phaser 4622 User Guide...
Page 20: Information
This list shows the total number of impressions, black impressions and maintenance impressions which have been made on the machine. It also shows the total number of sheets and 2-sided sheets put through the machine. Firmware Versions Provides information about the machine’s firmware. Xerox Phaser 4622 User Guide...
Page 21: Tray Management
Tray 1 (Bypass), and print on that paper, regardless of what the print job specifies. Tray Prompt enables a prompt to change the tray settings when a tray is opened and closed. Xerox Phaser 4622 User Guide...
Page 22: Tray Paper Settings
This option enables you to print all the troubleshooting reports. Test Prints This feature enables you to print test prints that will help you and the Xerox Support Center diagnose image quality problems. Each test pattern checks parts of the printing process. Hexadecimal Mode Prints a page showing each character received by the printer and it's hexadecimal code, instead of interpreting the characters as PCL or PS.
Page 23: General Care And Consumables
The machine will display a message when a CRU needs to be replaced. Only replace the unit when a message instructs you to do so or when instructed by a Xerox Representative. To replace a Customer Replaceable Unit, follow the instructions provided within this guide or with the consumable.
Page 24: Logging On And Off
User ID, password or account number before using the machine. If requested, enter your User ID and password or account number and press OK. If Xerox Secure Access has been enabled, swipe your access card using the card reader device before entering your PIN.
Page 25: Further Assistance
Error Messages on page 104. If the difficulty persists, contact the Xerox Support Center. The Xerox Support Center will want to know the nature of the problem, the machine serial number, the fault code (if any) plus the name and location of your company.
Page 26 Getting Started Xerox Phaser 4622 User Guide...
Page 27: Print
Print The Xerox Phaser 4622 printers produce high quality prints from electronic documents. You can access the printer from your PC by installing the appropriate printer driver. The following pages contain an overview of the printer driver options for the Phaser 4622 machines.
Page 28: Printer Drivers
Print Printer Drivers To access special printing options, use a Xerox printer driver. Xerox provides drivers for a variety of page description languages and operating systems. The following printer drivers are available: • PCL6: The Printer Command Language driver can be used for applications requiring PCL. This is the recommended printer driver.
Page 29: Printing Using Windows
Set Draft Mode as my Print Quality: Reduces the print quality to save toner. Hide Earth Smart settings button: Enables you to remove the Earth Smart button from the printer driver screen. Xerox Phaser 4622 User Guide...
Page 30: Print Procedure
• Paper/Output on page 31 • Special Pages on page 34 • Layout/Watermark on page 37 • Advanced on page 39 Click OK to confirm your selections. Click OK to print your document. Xerox Phaser 4622 User Guide...
Page 31: Paper/Output
The name of the folder is your user name acquired from your PC. You can access and manage your jobs using CentreWare Internet Services and the machine control panel. For further information refer to Personal & Secure Jobs on page 47. Xerox Phaser 4622 User Guide...
Page 32 Use Automatically Select to enable the printer to select a tray loaded with the size and type of paper selected for the job. Xerox Phaser 4622 User Guide...
Page 33 2-Sided Print, Flip on Short Edge prints on both sides of a sheet of paper. The images are printed so the job can be bound on the short edge of the sheet. Note Some media types, sizes, and weights cannot be automatically printed on both sides. Refer www.xerox.com for specifications information. Xerox Phaser 4622 User Guide...
Page 34: Special Pages
Delete All is used to delete all the entries in the table. • Undo is used to undo the last actions if you make an error. • Up and Down are used to move the entries up or down in the table. Xerox Phaser 4622 User Guide...
Page 35 Select the Paper requirements for the inserts and select OK. All the inserts programed display in the table. Xerox Phaser 4622 User Guide...
Page 36 All the exceptions programed display in the table. If any exceptions pages require individual programing, such as a different paper color or a different number of inserts, select the entry and use the Edit button to change the programing. Xerox Phaser 4622 User Guide...
Page 37: Layout/Watermark
Page Layout Options If the orientation is not already set in your application, select the orientation from the first drop-down menu. • Portrait prints the text and images across the shortest dimension of the paper. Xerox Phaser 4622 User Guide...
Page 38 Angle if you selected Text or Time Stamp, either specify an angle or move the slider to select the • angle of the text on the page. The default angle is 45 degrees. Xerox Phaser 4622 User Guide...
Page 39: Advanced
The Advanced tab enables you to select advanced printing options that are rarely changed. Note Some features are only supported by specific printer configurations, operating systems or driver types. You may see more features or options listed than your specific machine supports. Xerox Phaser 4622 User Guide...
Page 40: Printing Using Macintosh
Set Paper Feed to correspond to the paper loaded in the tray from which you want to print. This will let you get the best quality printout. If you load a different type of print material, select the corresponding paper type. Xerox Features The Xerox Features tab provides the following options: Xerox Phaser 4622 User Guide...
Page 41 Fit to Page: This option allows you to scale your print job to any selected paper size regardless of • the document size. This can be useful when you want to check fine details on a small document. Xerox Phaser 4622 User Guide...
Page 42: Printing Using Linux
Using the Printer Properties window provided by the Printers configuration, you can change the various properties for your machine as a printer. Open the Unified Driver Configurator. If necessary, switch to Printers configuration. Select your machine on the available printers list and click Properties. Xerox Phaser 4622 User Guide...
Page 43 Classes: This option shows the class that your machine is in. Click Add to Class to add your • machine to a specific class or click Remove from Class to remove the machine from the selected class. Click OK to apply the changes and close the Printer Properties window. Xerox Phaser 4622 User Guide...
Page 44 Print Xerox Phaser 4622 User Guide...
Page 45 & secure jobs, and print jobs which have been saved on the machine. • Active Jobs on page 46 • Personal & Secure Jobs on page 47 • Saved Jobs on page 48 • Completed Jobs on page 50 Xerox Phaser 4622 User Guide...
Page 46: Jobs
To release the job, press the up/down arrows to highlight the Release option and press OK. Press the up/down arrows to highlight the options required and press OK. Select further options as required and press Stop to exit the Menu. Xerox Phaser 4622 User Guide...
Page 47: Personal & Secure Jobs
To delete an individual job, select the job and select Delete. Press OK. At the Delete Job? prompt, use the left arrow to select Yes and press OK. Press Stop to return to Ready mode. Xerox Phaser 4622 User Guide...
Page 48: Saved Jobs
Yes and press OK. • To delete an individual job, select the job and select Delete. Press OK. At the Delete Job? prompt, use the left arrow to select Yes and press OK. Xerox Phaser 4622 User Guide...
Page 49: Saving A Job
Open your document and select Print from the application File menu. The application Print window is displayed. Select the Xerox Phaser 4622 printer from the Printer Name drop-down menu. Select Properties to access the print settings for the job. Select the Job Type drop-down menu and select Saved Job.
Page 50: Completed Jobs
No. of Images • Output Sheets • Submitted • Completed Press Stop to exit the Menu. The completed jobs can also be displayed using CentreWare Internet Services, refer to Jobs on page 71 for instructions. Xerox Phaser 4622 User Guide...
Page 51: Usb Flash Memory
For information about setting up and enabling the USB Port, refer to the System Administrator Guide. • Inserting the USB Memory Device on page 52 • Printing from USB Memory Device on page 53 Xerox Phaser 4622 User Guide...
Page 52: Inserting The Usb Memory Device
• If your USB memory device has certain features, such as security settings and password settings, your machine may not automatically detect it. For details about these features, see your USB memory device User Guide. Xerox Phaser 4622 User Guide...
Page 53: Printing From Usb Memory Device
After printing the file, the display asks if you want to print another job. To print another document, press the left/right arrows to highlight Yes and press OK. Otherwise, press the left/right arrows to highlight No and press OK. Press Stop to return to ready mode. Xerox Phaser 4622 User Guide...
Page 54 USB Flash Memory Xerox Phaser 4622 User Guide...
Page 55 • Loading Paper on page 56 • Tray Management and Settings on page 59 • Media Specifications on page 62 Xerox Phaser 4622 User Guide...
Page 56: Paper And Other Media
20 lb (80 g/m²) bond paper, 20 transparency sheets or 10 envelopes. Load the print material with the print side facing up and against the right edge of the tray. Note Hold transparencies by the edges and avoid touching the print side. Xerox Phaser 4622 User Guide...
Page 57: Paper Tray 2 And Paper Trays 3, 4, 5 And 6 (Optional)
Fan the paper and insert it into the tray. Do not fill above the Maximum Fill Line Note Paper Trays 2, 3, 4, 5 and 6 can hold a maximum of 520 sheets of 20 lb (80 g/m²) bond paper or 50 envelopes in Paper Tray 2. Xerox Phaser 4622 User Guide...
Page 58: High Capacity Feeder (Optional)
Tray Paper Settings on page 61. When printing from your PC, ensure you select the Paper button to specify the correct paper size, color and type. Not confirming the paper details may result in printing delays. Xerox Phaser 4622 User Guide...
Page 59: Tray Management And Settings
Enables you to set the machine • Inches to display measurements either • Millimeters in millimeters or inches. Paper Size Substitution Enables the machine to • automatically substitute • common US and metric paper sizes when printing. Xerox Phaser 4622 User Guide...
Page 60 Press the up/down arrows to highlight the option required and press OK. Press the up/down arrows to highlight the setting required and press OK to save the selection. Continue customizing the Tray Management settings as required, then press Stop to return to ready mode. Xerox Phaser 4622 User Guide...
Page 61: Tray Paper Settings
Continue customizing the Tray Paper Settings as required, then press Stop to return to ready mode. If you want to use special sized paper, select a custom paper size in the printer driver. Refer to Paper/Output on page 31 for instructions. Xerox Phaser 4622 User Guide...
Page 62: Media Specifications
Do not feed a sheet of labels through the machine more than once. The adhesive backing is designed for one pass through the machine. • Do not use labels that are separating from the backing sheet or are wrinkled, bubbled or otherwise damaged. Xerox Phaser 4622 User Guide...
Page 63: Media Types
The media types are shown in the Tray Paper Settings. The Paper Type option allows you to set the type of paper to be loaded in the tray. For instructions, refer to Tray Paper Settings on page 61. Xerox Phaser 4622 User Guide...
Page 64 Paper and Other Media Xerox Phaser 4622 User Guide...
Page 65 This chapter includes: • Using CentreWare Internet Services on page 66 • Status on page 67 • Jobs on page 71 • Print on page 73 • Properties on page 74 • Support on page 75 Xerox Phaser 4622 User Guide...
Page 66: Centreware Internet Services
Press Enter to view the Status page. The CentreWare Internet Services options for your machine are displayed. Note To find the IP Address of your machine, print a configuration report. For instructions, refer to Configuration Page on page 79. Xerox Phaser 4622 User Guide...
Page 67: Status
Use the Reboot Machine option to reboot the machine. The Network Controller takes approximately 5 minutes to reboot and network connectivity will be unavailable during this time. Alerts This option provides a description of any problems or Alerts on the machine. Xerox Phaser 4622 User Guide...
Page 68: Trays
The status of each consumable and the percentage remaining is shown. SMart eSolutions SMart eSolutions provides the ability to automatically send data to Xerox to be used for billing, supplies tracking and replenishment and for troubleshooting problems. SMart eSolutions provides the following features: •...
Page 69 Meter Assistant™ provides detailed information, including dates, times, and counts of impressions sent in the last billing meter transmission. The meter data is recorded in the Xerox service management system. It is used for the invoicing of metered service agreements, and also for evaluating consumable usage against printer performance.
Page 70 CentreWare Internet Services • Use the Start an Online Troubleshooting session at www.xerox.com... button to access the Xerox website for immediate advice on resolving machine problems. • Use the Download File to Your Computer... button to save or view a CSV file containing detailed information about machine usage and any problems which have occurred on your machine.
Page 71: Jobs
For information about submitting Personal & Secure Jobs using the printer driver, refer to Print Procedure on page 30. Secure Print jobs can also be submitted using CentreWare Internet Services, refer to Print on page 73 for instructions. Xerox Phaser 4622 User Guide...
Page 72: Saved Jobs
The list of jobs can be downloaded as a CSV or XML file. Use the Clear All Completed Jobs option to delete the jobs from the list. Xerox Phaser 4622 User Guide...
Page 73: Print
Enter the file name of the job requiring printing, or use the Browse option to locate the file. Select Submit Job to send the job to the printer over the internet. Xerox Phaser 4622 User Guide...
Page 74: Properties
These may be protected by a user name and password and should only be changed by your System Administrator. For information about all the Properties options, refer to the System Administrator Guide. Xerox Phaser 4622 User Guide...
Page 75: Support
Xerox Support - if a problem occurs, you can use the Send Diagnostics Information to Xerox... option to immediately send information to Xerox which will assist with troubleshooting activities. Use the Start an Online Troubleshooting session at www.xerox.com... button to access the Xerox website for immediate advice on resolving machine problems.
Page 76 CentreWare Internet Services Xerox Phaser 4622 User Guide...
Page 77: Setups
Configuration Page on page 79 • Setup on page 80 • File Security on page 85 • Special Feature Options on page 86 • Clone Printer on page 87 • Accounting Enablement on page 88 Xerox Phaser 4622 User Guide...
Page 78: Accessing Tools
86 • Clone Printer on page 87 • Accounting Enablement on page 88 Customize the options required. Settings can also be customized using CentreWare Internet Services, refer to the System Administrator Guide for more information. Xerox Phaser 4622 User Guide...
Page 79: Configuration Page
You can also use CentreWare Internet Services to print the machine's configuration report or browse the status. Open a web browser at the networked computer and type the machine's IP Address. When CentreWare Internet Services opens, click Properties > General > Configuration. Xerox Phaser 4622 User Guide...
Page 80: Setup
Reverts the network settings to the default values. Press the up/down arrows to highlight the option required and press OK. Press the up/down arrows to highlight the setting required and press OK to save the selection. Xerox Phaser 4622 User Guide...
Page 81: Postscript Setup
Sets the default PCL font. Pitch Sets the default pitch (size) for PCL fonts. Symbol Set Sets the default symbol set for PCL fonts. Orientation Sets the default orientation. Form Length Sets the default number of lines per page. Xerox Phaser 4622 User Guide...
Page 82: General Setup
If a password is required, refer to Accessing Tools on page 78 for instructions. Press the up/down arrows to highlight Setup and press OK. Press the up/down arrows to highlight Machine Settings and press OK. Xerox Phaser 4622 User Guide...
Page 83 The machine will automatically compensate for differences in air pressure if you enable the feature. Quiet Mode This sets the machine to run at • half speed (32ppm) to achieve a • 52 dB noise level. Xerox Phaser 4622 User Guide...
Page 84 Press the up/down arrows to highlight the option required and press OK. Press the up/down arrows to highlight the setting required and press OK to save the selection. Continue customizing the Machine Settings as required, then press Stop to return to ready mode. Xerox Phaser 4622 User Guide...
Page 85: File Security
Save Jobs feature. Press the up/down arrows to highlight the setting required and press OK to save the selection. Continue customizing the File Security options as required, then press Stop to return to ready mode. Xerox Phaser 4622 User Guide...
Page 86: Special Feature Options
The Special Feature Options are available. Press the up/down arrows to highlight the setting required and press OK to save the selection. Continue customizing the Special Feature Options as required, then press Stop to return to ready mode. Xerox Phaser 4622 User Guide...
Page 87: Clone Printer
Setups Clone Printer Cloning enables you to conveniently copy the settings of one machine and transfer them to other machines. For instructions on Cloning a Printer refer to the System Administrator Guide. Xerox Phaser 4622 User Guide...
Page 88: Accounting Enablement
Press the up/down arrows to highlight the setting required and press OK to save the selection. Press Stop to return to ready mode. For information about setting up the Accounting options, refer to the System Administrator Guide. Xerox Phaser 4622 User Guide...
Page 89: General Care And Troubleshooting
General Care and Troubleshooting This chapter includes: • General Care on page 90 • Troubleshooting on page 97 • Further Assistance on page 118 Xerox Phaser 4622 User Guide...
Page 90: General Care
The machine will display a message when a CRU needs to be replaced. Only replace the unit when a message instructs you to do so or when instructed by a Xerox Representative. To replace a Customer Replaceable Unit, follow the instructions provided within this guide or with the consumable.
Page 91 The instructions that are packed with the new Toner Cartridge will tell you how to dispose of the used Toner Cartridge. WARNING: Only install the correct Xerox Toner Cartridge in the machine. Before unpacking the new Toner Cartridge, shake well to distribute the toner. Remove from packaging.
Page 92 SMart Kit Drum Cartridge. To replace the SMart Kit Drum Cartridge: Remove the Toner Cartridge, as described in Toner Cartridge on page 91. Xerox Phaser 4622 User Guide...
Page 93 If the optional Finisher is fitted, this procedure shows you how to remove a used staple cartridge and replace it with a new staple cartridge. The staple cartridge holds 5000 staples. Open the staple cartridge cover. Xerox Phaser 4622 User Guide...
Page 94: Routine Maintenance Items
Routine maintenance items are printer parts that have a limited life and require periodic replacement. Replacements may be parts or kits. Routine maintenance items are typically customer replaceable. The only routine maintenance item for the Phaser 4622 is the maintenance kit. The maintenance kit contains: •...
Page 95: Cleaning The Machine
Use a soft, lint-free cloth, lightly dampened with water. Wipe clean the entire area, including the screen. Remove any residue with a clean cloth or paper towel. Xerox Phaser 4622 User Guide...
Page 96: Moving The Machine
When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to the machine or bad print quality. When moving the machine, make sure at least two people are holding the machine securely. Xerox Phaser 4622 User Guide...
Page 97: Troubleshooting
Use only recommended print media. (See Media Specifications on page 62.) • Ensure that the recommended side of the print media is facing up for Paper Tray 1 (Bypass) or facing down for the other trays. Xerox Phaser 4622 User Guide...
Page 98 For example, if the jam is in Tray 4, pull out Trays 2 and 3. Pull jammed paper from the printer tray slot. Remove crumpled paper from the tray. Open the top cover and remove the Toner Cartridge. Xerox Phaser 4622 User Guide...
Page 99 OK for further information. If the Error screen is not visible, press the Back button to access the Error screen. Opening the tray automatically lowers an elevator in the base of the tray. Remove crumpled paper from the tray. Xerox Phaser 4622 User Guide...
Page 100 If you cannot move the jammed paper, pull Tray 2 completely out of the printer. Replace the tray. Insert the Drum Cartridge and the Toner Cartridge and close the top cover. Xerox Phaser 4622 User Guide...
Page 101 If you did not find jammed paper in Step 2, open the fuser exit guide door and pull the jammed paper completely out of the printer. Close the fuser exit guide door and the rear cover. Xerox Phaser 4622 User Guide...
Page 102 Error screen is displayed, press OK for further information. If the Error screen is not visible, press the Back button to access the Error screen. Remove the jammed paper from the exit. Confirm that all paper fragments are removed. Open and then close the top cover. Xerox Phaser 4622 User Guide...
Page 103 If the control panel prompts you: • If you haven't changed the type of paper, press the OK button. • If you have changed the type of paper, scroll to the correct paper type and press the OK button. Xerox Phaser 4622 User Guide...
Page 104: Error Messages
Open the indicated tray and paper tray. remove the jammed paper. Open the rear and top covers and remove jam. Duplex Jam Paper has jammed in the Follow instructions on the back of duplex area. the printer. Xerox Phaser 4622 User Guide...
Page 105 Check the Toner Cartridge is correctly. installed securely. Invalid Toner Cartridge The installed Toner Cartridge Check the Toner Cartridge and is not a valid Xerox cartridge. install a valid Xerox cartridge if necessary. If problem persists, call for service. Output Output Tray Full Output tray full.
Page 106: Paper Feeding Problems
Use only transparencies specifically designed for laser printers. Remove the paper exit. each transparency as it exits from the machine. Envelopes skew or fail to feed • Ensure that the paper guides are against both sides of the envelopes. correctly. Xerox Phaser 4622 User Guide...
Page 107: Printing Problems
You might need to reduce the that the hard disk space of the complexity of the page or install computer is insufficient to more memory. (Refer to the System access the print job. Administrator Guide.) Xerox Phaser 4622 User Guide...
Page 108 The file may have blank pages. • Check the file to ensure that it does not contain blank pages. Some parts, such as the • Contact a service representative. controller or the board, may be defective. Xerox Phaser 4622 User Guide...
Page 109 “Limit Check Error” report prints. The print job was too complex. • You might need to reduce the complexity of the page or install more memory. (Refer to System Administrator Guide.) Xerox Phaser 4622 User Guide...
Page 110 Note Refer to the Microsoft Windows User Guide supplied with your computer for further information on Windows error messages. Xerox Phaser 4622 User Guide...
Page 111 Since Unified Linux Driver locks the port while printing, the abrupt termination of the driver keeps the port locked and unavailable for subsequent Print jobs. If this situation occurs, try to release the port by selecting Release port in Port configuration window. Xerox Phaser 4622 User Guide...
Page 112 Make sure that the resolution setting in your machine driver matches Macintosh with Acrobat the one in Acrobat Reader. Reader 6.0 or higher, colors print incorrectly. Note Refer to the Macintosh User Guide supplied with your computer for further information on Macintosh error messages. Xerox Phaser 4622 User Guide...
Page 113: Printing Quality Problems
Your printer is designed to produce consistently high-quality prints. If you observe print quality problems, use the information in this topic to diagnose the problem. For best results, use only Xerox Printing Media. For information on supported paper types and weights, see Paper Supply on page 123.
Page 114 The Toner Cartridge may be defective or at the end of its life. Replace the toner cartridge. (See Customer Replaceable Units on page 90.) • The fuser may be defective. Replace the fuser (contained in the maintenance kit). Xerox Phaser 4622 User Guide...
Page 115 Check the paper type and quality. (See Media Specifications on page 62.) • The Toner Cartridge may be defective or at the end of its life. Replace the Toner Cartridge. (See Customer Replaceable Units on page 90.) Xerox Phaser 4622 User Guide...
Page 116 • Check the paper type and quality. (See Media Specifications on page 62.) • Ensure that the guides are not too tight or too loose against the paper stack. (See Loading Paper on page 56.) Xerox Phaser 4622 User Guide...
Page 117 If the printed paper is curled or paper does not feed into the machine: • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. • Change the printer options and try again. (See Paper/Output on page 31.) Xerox Phaser 4622 User Guide...
Page 118: Further Assistance
Error Messages on page 104. If the difficulty persists, contact the Xerox Support Center. The Xerox Support Center will want to know the nature of the problem, the machine serial number, the fault code (if any) plus the name and location of your company.
Page 119: Maintenance Assistant
• If a problem occurs, you can use the Send Diagnostics Information to Xerox... option to immediately send information to Xerox which will assist with troubleshooting activities. • Use the Start an Online Troubleshooting session at www.xerox.com... button to access the Xerox website for immediate advice on resolving machine problems.
Page 120 General Care and Troubleshooting Xerox Phaser 4622 User Guide...
Page 121: Specifications
126 • Print Specifications on page 127 Note Improvements in specifications and the appearance of the product may be made without prior notice. For more information on the specifications, contact your Xerox Representative. Xerox Phaser 4622 User Guide...
Page 122: Machine Specifications
476 x D 541 x H 420 mm) Machine Weight Approx 77.16 lb (35 kg) Access From the front Printer Speed Phaser 4622: 65 ppm one-sided (Letter) / 62 ppm (A4) Warm Up Time Cold Start: Approximately 40 seconds From Power Saver: Approximately 15 seconds Temperature º...
Page 123: Paper Supply
Custom Sizes 3.8 x 5.8” to 8.5 x 14” (98.6 x 148.5 mm to 216 x 356 mm). Envelope Sizes: Monarch (98 x 190 mm), Com-10 (105 x 241 mm), DL (110 x 220 mm), C5 (162 x 229 mm) and C6 (114 x 162 mm). Xerox Phaser 4622 User Guide...
Page 124: Output Modules
16 lb - 53 lb (60 g/m² to 163 g/m² Paper Sizes A5 SEF to Legal SEF Staples 5000 staples per cartridge 50 sheets of 20 lb (80 g/m²) bond paper can be stapled 1 staple position Xerox Phaser 4622 User Guide...
Page 125 16 lb - 53 lb (60 g/m² to 163 g/m² Paper Sizes A5 SEF to Legal SEF Mailbox Bins 4 Mailbox Bins Each bin can hold 100 sheets of 20 lb (80 g/m²) bond paper Xerox Phaser 4622 User Guide...
Page 126: Electrical Specifications
50/60 Hz Electrical Voltage 110 - 127 VAC / 220 - 240 VAC Average Power Consumption Power Saver (sleep) mode: 2.8 Watts Stand By mode: Less than 120 Watts Running mode: Less than 900 Watts Xerox Phaser 4622 User Guide...
Page 127: Print Specifications
True 600 x 600, 1200 x 1200 (Enhanced) Resolution Modes 300 x 300 dpi / 600 x 600 dpi / 1200 x 1200 (Enhanced) Standard Printer Memory 256 MB PDL / PCL PCL5e, PCL6, PS/3-clone Xerox Phaser 4622 User Guide...
Page 128 Specifications Xerox Phaser 4622 User Guide...
Page 129 • Basic Regulations on page 136 • Material Safety Data on page 139 • Product Recycling and Disposal on page 140 • Energy Program Compliance on page 142 • EH&S Contact Information on page 143 Xerox Phaser 4622 User Guide...
Page 130: Safety
Please read the following instructions carefully before operating the machine. Refer to them as needed to ensure the continued safe operation of your machine. Your Xerox machine and supplies have been designed and tested to meet strict safety requirements. These include safety agency evaluation and certification, and compliance with electromagnetic regulations and established environmental standards.
Page 131: Safety Labels And Symbols
This WARNING alerts users to areas of the machine where there is the possibility of personal injury. This WARNING alerts users to areas of the machine where there are heated surfaces, which should not be touched. Xerox Phaser 4622 User Guide...
Page 132: Operational Safety Information
Safety Operational Safety Information Your Xerox machine and supplies have been designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards. To ensure the continued safe operation of your Xerox machine, follow these safety...
Page 133 Always unplug this machine from the electrical outlet before cleaning. Note Your Xerox machine is equipped with an energy saving function to conserve power when the machine is not in use. The machine may be left on continuously. Machine Safety - Do Not Do These WARNING: Do not use aerosol cleaners.
Page 134: Ozone Safety Information
This machine will produce ozone during normal operation. The ozone produced is heavier than air and is dependent on print volume. Providing the correct environmental parameters as specified in the Xerox installation procedure will ensure that the concentration levels meet safe limits.
Page 135: Maintenance Information
This machine is certified by the following Agency using the Safety standards listed. Agency Standard Underwriters Laboratories Inc. UL60950-1 2nd Edition (USA/Canada) NEMKO 2nd Edition This machine has been manufactured under a registered ISO9001 Quality system. Xerox Phaser 4622 User Guide...
Page 136: Basic Regulations
Consult the dealer or an experienced radio/television technician for help. Any changes or modifications not expressly approved by Xerox could void the user's authority to operate the machine. To ensure compliance with Part 15 of the FCC rules, use shielded interface cables.
Page 137: European Union
To ensure compliance with European Union regulations, use shielded interface cables. A signed copy of the Declaration of Conformity for this machine can be obtained from Xerox. Turkey RoHS Regulation In compliance with Article 7 (d). We hereby certify "It is compliant with the EEE Regulation."...
Page 138: China Rohs Regulation
Safety China RoHS Regulation Xerox Phaser 4622 User Guide...
Page 139: Material Safety Data
Safety Material Safety Data For Material Safety Data information regarding your printer, go to: North America: www.xerox.com/msds European Union: www.xerox.com/environment_europe For the Customer Support Center phone numbers, go to www.xerox.com/office/worldcontacts. Xerox Phaser 4622 User Guide...
Page 140: Product Recycling And Disposal
For more information about Xerox environmental programs, visit www.xerox.com/environment.html. If you are managing the disposal of your Xerox machine, please note that the machine may contain lead, mercury, Perchlorate, and other materials whose disposal may be regulated due to environmental considerations.
Page 141: European Union
Note for the Battery Symbol This wheeled bin symbol may be used in combination with a chemical symbol. This establishes compliance with the requirements set out by the Directive. Xerox Phaser 4622 User Guide...
Page 142: Energy Program Compliance
Xerox ENERGY STAR equipment is preset at the factory, to switch to Power Saver Mode after a preset time following the last print out. The default time set for the Xerox Phaser 4622 is 1minute. A more detailed description of this feature can be found in the User Guide. Refer to Machine Settings page 82 for instructions on how to change the Power Saver setting.
Page 143: Eh&S Contact Information
Safety EH&S Contact Information For more information on Environment, Health, and Safety in relation to this Xerox machine and supplies, please contact the following customer help lines: USA: 1-800 828-6571 Canada: 1-800 828-6571 Europe: +44 1707 353 434 Machine safety information is also available on the Xerox website: www.xerox.com/about-xerox/environment...
Page 144 Safety Xerox Phaser 4622 User Guide...
Page 145: Index
General, 67 Exceptions, 34, 36 Jobs, 71 Print, 73 Properties, 74 Fault Clearance, 97 SMart eSolutions, 68 Fault Messages, 104 Status, 67 Faults, 97 Support, 75 Linux, 111 Trays, 68 Macintosh, 112 Changing Printer Settings, 40 Xerox Phaser 4622 User Guide...
Page 146 Layout, 40 Completed, 50 Pages per Sheet, 40 Personal, 47 Paper, 40 Saved, 48, 49 Toner Save Mode, 41 Secure, 47 Xerox Features, 40 Jobs List, 46 Macintosh Problems, 112 Mailbox, 34, 125 Maintenance, 23, 90 Xerox Phaser 4622 User Guide...
Page 147 Optional Paper Trays, 16, 57 Macintosh Reverse Duplex Printing, 41 Output, 124 Macintosh Toner Save, 41 Output Modules, 124 Macintosh Xerox Features, 40 Output Options, 34 Output Options, 34 Output Tray, 9, 124 Paper Selection, 32 Overview of your Machine, 9...
Page 148 Tools, 78 Secure Jobs, 47 Total Impressions, 68 Security, 85 Transfer Roller, 10 Sending a Print Job, 27, 30 Transparency Separators, 33 Serial Number, 118 Tray Management, 59 Service Call, 25 Tray Management Settings, 59 Xerox Phaser 4622 User Guide...
Page 149 User ID, 24 Using the Machine, 7 Waste Toner Bottle, 23, 90 Watermark, 38 WEEE Directive 2002/96/EC, 141 Welcome Center, 25, 118 Windows Printing, 29 Windows Problems, 110 Xerox Secure Access, 24 Xerox Support Center, 25, 118 Xerox Phaser 4622 User Guide...
Page 150 Xerox Phaser 4622 User Guide...

Xerox Phaser 4622 User Manual

1 Getting Started

2 Print

3 Jobs

4 USB Flash Memory

5 Paper and Other Media

6 Centreware Internet Services

7 Setups

8 General Care and Troubleshooting

9 Specifications

10 Safety

Index

Quick Links

Troubleshooting

Related Manuals for Xerox Phaser 4622

Summary of Contents for Xerox Phaser 4622

Table of Contents