Table of Contents
Advertisement
Quick Links
Advertisement
Table of Contents
Related Manuals for Night Owl AHD10 Series
Summary of Contents for Night Owl AHD10 Series
- Page 1 USER’S MANUAL AHD10 SERIES www.NightOwlSP.com...
- Page 2 Please refer to page 3 of the Quick Setup Guide (QSG) included in your DVR box for instructions of how to update your firmware. Night Owl strongly recommends updating the firmware prior to setting up the system. If you do not update your system’s firmware, you will be unable to fully utilize the QSG and will not have access to recent updates to your Night Owl system.
- Page 3 Thank you for choosing Night Owl Security Products! By purchasing a Night Owl product, you receive a one (1) year warranty covering manufacturing defects in material and workmanship. Make the most of your warranty by completing the registration form online. In addition to warranty and technical support benefits, you will have access to our multitude of free instructional “How to Videos”.
- Page 4 TABLE OF CONTENTS AHD10 Series User’s Manual...
-
Page 5: Table Of Contents
Date and Time Setup ..... . 29 6.1.6 Night Owl HD ......30 6.1.7 Password Verification . - Page 6 Night Owl HD Mobile App ......35 Displays and Icons ......36 6.3.1...
- Page 7 CUSTOMER SUPPORT ..... Back Cover Night Owl’s DVRs are manufactured for quality and ease of use. As such, our DVRs contain menus designed for advanced user’s that should not be adjusted without having enhanced knowledge regarding the menu.
-
Page 8: Fcc Warnings
CHAPTER 1 FCC WARNINGS AHD10 Series User’s Manual... - Page 9 Chapter 1: FCC Warnings This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference and (2) this device must accept any interference received, including interference that may cause undesired operation.
-
Page 10: Safety Instructions
CHAPTER 2 SAFETY INSTRUCTIONS AHD10 Series User’s Manual... - Page 11 Chapter 2: Safety Instructions Use the provided power adapter. Make sure there is good air circulation Do not use this product with a power around the DVR. This DVR uses an internal hard drive, source that applies more than the specified voltage.
-
Page 12: Specifications
CHAPTER 3 SPECIFICATIONS AHD10 Series User’s Manual... -
Page 13: System Requirements
3.2.1 DVR Diagram Once you have downloaded Night Owl HD and connected your DVR to your router, you can network your DVR by scanning the QR code which is located on the top of the DVR. - Page 14 8. RS-485 (PTZ) Port – RS-485 port allows for the connection of a Pan-Tilt- Zoom (PTZ) camera. Some PTZ cameras utilize Up-the-Coax (UTC) technology and will not require the RS-485 port to function. 9. Power Input – power input to connect the included 12V DC power supply. AHD10 Series User’s Manual...
-
Page 15: Camera Diagram
3.2.2 Camera Diagram CAMERA 1080p Resolution The exact cameras included with your system may vary by model. NOTE: Connect all cameras locally before final placement to ensure that all components function properly. 3.2.3 Mouse and Remote Diagram MOUSE REMOTE Live Viewing: Double-click the left button on any camera view in split-screen mode to bring it to full screen display. -
Page 16: Camera Installation
CHAPTER 4 CAMERA INSTALLATION AHD10 Series User’s Manual... -
Page 17: Video/Audio
3. Plug the power splitter into the labeled camera power supply, then plug the camera power supply into an available wall outlet or UPS. Keep in mind, Night Owl always recommends utilizing a surge protector to minimize the risk of damage caused to your DVR in the event of a power surge. -
Page 18: Mounting The Cameras
Mounting surface. The mounting surface must hold at least four times the camera’s total weight. To mount your cameras: 1. Locate a camera and choose a location where you would like to mount the camera. AHD10 Series User’s Manual... - Page 19 2. Indicate screw positions by marking three holes on the surface where you plan to mount the camera, using the holes in the camera base as a guide. 3. Using a drill bit slightly smaller than the included screw anchors, drill into the mounting surface using the guide marks you placed in the previous step.
-
Page 20: Dvr Installation
CHAPTER 5 DVR INSTALLATION AHD10 Series User’s Manual... -
Page 21: Connecting To A Tv (Via Hdmi)
Chapter 5: DVR Installation Connecting to a TV (via HDMI) 1. Locate the included HDMI cable. 2. Plug one end of the cable into the HDMI port on the back of the DVR. 3. Connect the other end of the cable to an available HDMI input on your TV or monitor. - Page 22 (UPS), plug the adapter into one of its output sockets. Keep in mind, Night Owl always recommends utilizing a surge protector to minimize the risk of damage caused to your DVR in the event of a power surge.
-
Page 23: Getting Started
CHAPTER 6 GETTING STARTED Chapter 6: Getting Started... -
Page 24: Startup Wizard
Chapter 6: Getting Started Startup Wizard When your DVR is powered on it will display the Night Owl logo while initializing. After initialization, you will be prompted to use the Startup Wizard. Follow the on-screen instructions to: • Complete the basic setup of your DVR. -
Page 25: Camera Test
6.1.1 Camera Test The Camera Test screen of the Startup Wizard serves as a reminder to test your cameras locally (on the DVR) prior to mounting them. If a connected camera displays a “No Signal” message, please visit www.NightOwlSP.com and click on the Support tab. - Page 26 Follow the instructions on this screen to retest the network. If you wish to proceed with the DVR setup without a network connection, you may do so by clicking the box marked, “I do not want to connect to a network.”. AHD10 Series User’s Manual...
-
Page 27: Firmware Check
6.1.3 Firmware Check The Firmware Check screen of the Startup Wizard will automatically check for updated firmware for your DVR. NOTE: If your DVR does not have a network connection, the firmware will not update. When the firmware for your DVR is updated to the most current version, the Startup Wizard will display the above screen. -
Page 28: Password Creation
Password Creation The Password Creation screen of the Startup Wizard requires you to create an admin password for your DVR system. Night Owl strongly suggests that you write down your admin password within the Quick Setup Guide for your DVR, as you will be required to login any time you want to configure or adjust your system settings. -
Page 29: Date And Time Setup
If you have forgotten your admin password, simply click on the Forgot Password tab in the Startup Wizard and a Secure Code will be sent to your recovery email address. Use the Secure Code to restart your DVR and create a new password. 6.1.5 Date and Time Setup The Date and Time Setup screen of the Startup Wizard will allow you to set the... -
Page 30: Night Owl Hd
Night Owl HD The Night Owl HD screen of the Startup Wizard gives you information on where to find the Night Owl HD App and how it can be used to remotely view your DVR recordings and live stream. Once you have installed the Night Owl HD app on your smart device and created... -
Page 31: Password Verification
6.1.7 Password Verification The Password Verification screen of the Startup Wizard will display your admin password. Night Owl strongly recommends writing down your password within your DVR’s Quick Setup Guide. 6.1.8 Camera/Channel Settings The Camera/Channel Settings screen of the Startup Wizard serves as a reminder to mount your system’s cameras in their final position so you can make accurate... -
Page 32: Camera Positioning
6.1.9 Camera Positioning The Camera Positioning screen of the Startup Wizard shows how you can use the Live View feature of the Night Owl HD app to easily adjust your cameras’ position and viewing angle. 6.1.10 Channel Configuration The Channel Configuration screen of the Startup Wizard explains in detail how you will configure your Channel Settings. -
Page 33: Default View
The second Channel Configuration Screen of the Startup Wizard allows you to configure the following Channel Settings: • Edit channel name. • Turn on/off channel notifications. • Define motion detection area. • Adjust motion sensitivity. • Configure channel recording schedule. •... -
Page 34: Helpful Links
For more information, visit www.NightOwlSP.com and click the Support tab at the top of the page. 6.1.13 Wizard Complete Once you have successfully completed the Startup Wizard, click Finish to begin using your Night Owl DVR. AHD10 Series User’s Manual... -
Page 35: Night Owl Hd Mobile App
App or Google Play store. Once you have downloaded Night Owl HD and connected your DVR to your router, you can network your DVR by scanning the QR code which is located on the top of the DVR. -
Page 36: Displays And Icons
6 to 20 characters long. Forgot Password: Sends a secure code to your recovery email. Once you input the secure code, your DVR will restart and you will be able to create a new password. AHD10 Series User’s Manual... -
Page 37: Reset Password
6.3.2 Reset Password After you select Forgot Password, a message will ask you to confirm that you want a secure (reset) code to be emailed to the email address used during setup. Please select OK. A message will appear indicating the code was successfully sent. You will then be emailed a 6-digit secure (reset) code. -
Page 38: Live View (All Channels)
4. PIR Icon: Indicates the DVR is detecting passive infrared within this camera’s detection range. 5. Camera Name: Channel name. 6. Date and Time: Displays the system’s date and time. NOTE: No Signal indicates that no compatible camera is connected to this channel. AHD10 Series User’s Manual... -
Page 39: Right Click Menu
6.3.4 Right Click Menu To display this menu, simply right-click on your mouse while in Live View. 1. Menu: Access the main menu to configure or adjust settings. 2. Lock Screen: Manually locks or unlocks your screen. Once the screen is locked, you will need to enter your user name and password to regain access. -
Page 40: Menu Screen
4. Device Menu: Monitor available HDD space and access PTZ settings. 5. System Menu: Access general settings such as timestamp displays, user access, system info and access logs. 6. Advanced Menu: View and change maintenance settings, upgrades and HDD alerts. AHD10 Series User’s Manual... -
Page 41: Chapter 7: Menus And Settings
CHAPTER 7 MENUS AND SETTINGS Chapter 7: Menus and Settings... - Page 42 Be sure to click Save to save all changes you make in the menus. If you do not save the changes, they will not be applied. You can also select the Default button on any page to restore default settings for those parameters. AHD10 Series User’s Manual...
-
Page 43: General Menu
General Menu The general menu will allow you to access display and network settings for your DVR system. 7.1.1 Display 7.1.1 (a) Output Video Output: Defaulted to LIVE-OUT. Slide Show Layout: Set to view channels in sequential mode. Slide Show Time: Adjust the length of time that each channel is displayed during the sequential view. -
Page 44: B) Privacy Zone
Once the area(s) are selected, right-click to return to the menu. 7.1.2 SnapShot 7.1.2 (a) SnapShot Turn channel SnapShot capabilities on or off. Channel: Select channel to edit. Auto SnapShot: Enable/Disable SnapShot feature on selected channel. AHD10 Series User’s Manual... -
Page 45: B) Snapshot Schedule
Normal Interval: Time in between SnapShots in seconds for normal recording. Alarm (Motion) Interval: Time in between captures in seconds for motion recording. 7.1.2 (b) SnapShot Schedule Set parameters for SnapShot situations. For example, from this menu you can configure your camera on channel one to SnapShot from 1pm-9pm (Scheduled) and the remaining cameras to begin capturing only when motion is detected (Motion). -
Page 46: A) Main
Gateway: The connection between two networks. This should always be the IP address of the connected router. DNS1: Primary Domain Name System server address. DNS2: Secondary Domain Name System server address. UPNP: Enable or Disable Universal Plug and Play abilities depending on your network device capabilities. AHD10 Series User’s Manual... -
Page 47: B) Substream
7.1.3 (b) Substream Configure or optimize the video quality of your Live View. Channel: Select the channel you would like to configure. Resolution: Choose your desired resolution for the selected channel. FPS: Increase or decrease the frames per second of the streaming video depending on your connection speed. -
Page 48: D) Email Schedule
Highlighted boxes represent days and times in which emails will be sent. Motion refers to alerts sent when cameras are triggered by motion and System Event refers to events such as video loss or memory conflicts. AHD10 Series User’s Manual... -
Page 49: E) Ddns
DDNS DDNS: Enable or Disable DDNS service to view your DVR from a computer. Server: Set to the NIGHTOWL server when using the Night Owl free domain name server. Domain: Set to the domain name you created when registering your DDNS. -
Page 50: B) Motion Area Setup
Channel 1 (Channel field) you can set Channel 2 and 3 to begin recording when motion is detected on Channel 1. 7.1.4 (b) Motion Area Setup This system uses both motion sensors and infrared sensors to ensure the number of false alerts produced are minimal. Current motion detection technology allows AHD10 Series User’s Manual... -
Page 51: Cameras Menu
Night Owl utilizes high tech UTC cabling which sends a signal from the camera to the DVR. If configured, the DVR will then send a push notification out to your Smart Device which will contain an embedded video clip of the object triggering the motion and infrared sensors. -
Page 52: Record Menu
Playback Channel: Choose the desired channel to view footage from. Start Time: Set the initial time parameter for your video search. End Time: Set the end time parameter for your video search. Play: Select to open the video playback screen. AHD10 Series User’s Manual... -
Page 53: A) Video Playback
7.3.1 (a) Video Playback Search and playback all recorded video from this menu. Choose your desired date and times from the options below, then click Play to view recorded video. Right- click to exit back to the menu screen. 4 56 7 8 91011 1. -
Page 54: Backup
You can save video files in H.264, AVI or mp4 format. Quick Backup: Check the tick boxes to the left of the found video clip(s) and click this button to save that video to a USB Flash Drive. AHD10 Series User’s Manual... -
Page 55: Snapshot
7.3.3 SnapShot Search for SnapShot(s) from triggered events and quickly backup the video files for future reference. Date: Select the date to search for event footage. Channel: Pick the channel(s) with the desired SnapShot. Type: Select from All, Continuous, Motion or Manual SnapShots. Search: Once the parameters are set, click this button to retrieve SnapShot from the specified time period. -
Page 56: Settings
Motion Record: Select this option to set the schedule for motion-activated recording. Once selected, highlight the boxes corresponding to the day and times that the DVR should record when motion is detected. By default, motion recording is always on. AHD10 Series User’s Manual... -
Page 57: B) Video
7.3.4 (b) Video Configure the video settings to optimize your connection. Channel: Select the channel you would like to configure. Resolution: Choose between 960H (960 x 480), 720p (1280 x 720), 1080p (1920 x 1080) or 3MP (2048 x 1536) resolutions based on your TV or monitor capabilities. -
Page 58: Ptz
Protocol: Is the type of PTZ data protocol that the DVR will use to control the PTZ cameras. It is necessary to change this only for third party PTZ Camera compatibility. The Default Value for Night Owl’s PTZ camera is PelcoD. Baudrate: Indicate the frequency of communication to the PTZ camera. We recommend leaving the default setting which is 9600. -
Page 59: System Menu
System Menu 7.5.1 General Set or adjust basic DVR settings such as the time, date and language. 7.5.1 (a) Settings Date/Time: Manually set the date and time of your DVR. Date Format: Choose the display format for the date. You can select Month/Day/ Year, Year/Month /Day or Day/Month/Year. -
Page 60: B) Dst
Server Address: Choose the NTP server in which to sync the date and time with. Time Zone: Indicate your current or desired time zone. Update Now: After selecting the above options, click this button to apply the settings. AHD10 Series User’s Manual... -
Page 61: Users
7.5.2 Users Create and modify user permissions. Edit: Select an existing user from the list to change the User Name, Enable or Disable password access, or create a new Password. Permission: Select a new user profile (e.g. user1) and press the Permission button to select which menus, settings, and playback/recording functions are available to that specific user and on which channels. -
Page 62: Info
Keep in mind you can also scan the QR code on this screen using your Night Owl HD mobile application to quickly reconfigure your mobile device via our Owl Scan feature. -
Page 63: B) Channel Info
HDD Capacity: The max capacity of installed hard drives. Video Format: Your current video recording format. Media Port: By default, should be left at 9000. Web Port: By default, should be left at 2049 or 2051. P2P ID: The ID of your Peer to Peer (P2P) connection. 7.5.3 (b) Channel Info Displays an overview of the current video settings for all channels. -
Page 64: Log
Advanced Menu Configure additional settings related to maintenance, hard drive space and upgrades. 7.6.1 Maintain Adjust settings related to default user access and reboot schedules. AHD10 Series User’s Manual... -
Page 65: Events
Default User: Choose a user to default at the login screen at startup. Auto Reboot: Enable or Disable a scheduled reboot. Reboot: Set the frequency of reboots if this feature is enabled. Update: If any of the above settings were changed, click this button to save the new parameters. -
Page 66: Auto Upgrade
Detect: Click this button to query your DVR and notify you if you are current or need to be updated. Upgrade: If an upgrade is detected, click this button to download and install the new version. AHD10 Series User’s Manual... -
Page 67: Glossary
CHAPTER 8 GLOSSARY Chapter 8: Glossary... - Page 68 UTC (Up-the-Coax): This new technology allows for PTZ functions to be sent back and forth between the DVR and camera using a standard BNC (Video/Power) cable without the need for a separate port. AHD: Hi-Definition Analog. Delivering crisp and clear HD images over coaxial cable. AHD10 Series User’s Manual...
-
Page 69: Warranty
CHAPTER 9 WARRANTY Chapter 9: Warranty... - Page 70 Product is defective, the Purchaser must return the Product at Purchaser’s cost with the original proof of purchase receipt. In its sole discretion, Night Owl will either repair or replace the Product at no additional cost to the Purchaser.
- Page 71 Product’s potential, ability or effectiveness to prevent, minimize or in any way affect personal or property damage or injury. Night Owl is not responsible for any personal damage, loss or theft related to the Product or to its use for any harm, whether physical or mental related thereto.
-
Page 72: Troubleshooting
CHAPTER 10 TROUBLESHOOTING AHD10 Series User’s Manual... - Page 73 Chapter 10: Troubleshooting If a problem occurs, you may be able to easily correct it yourself. The following table describes some common issues and their most likely solutions. Please refer to the table before calling technical support. Error Possible Causes Solutions 1.
- Page 74 (not included) is low or off. speakers (not included). A “whirring” noise is coming The noise means the exhaust Fan is active. from the system. fan is working normal. The system beeps at startup. The beep at startup is normal. AHD10 Series User’s Manual...
-
Page 75: User Information
CHAPTER 11 USER INFORMATION Chapter 11: User Information... - Page 76 This information can be found within the General Menu tab under Network in your DVR’s Main Menu. Media Port: _____________________________________________________________ Web Port: ______________________________________________________________ Mobile Port: _____________________________________________________________ IP Address: _____________________________________________________________ Subnet Mask: ___________________________________________________________ Gateway: _______________________________________________________________ DNS1: _________________________________________________________________ DNS2: _________________________________________________________________ AHD10 Series User’s Manual...
- Page 77 CONTACT US PHONE (English, Spanish & French) Sales/ Technical Support 1.866.390.1303 Live Chat 24/7, 365 days a year Professional Installation 1.800.806.5513 EMAIL Sales Support Sales@NightOwlSP.com Technical Support Support@NightOwlSP.com WEBSITE 24/7 Product Support • How-To Videos • Manuals • Firmware Updates www.NightOwlSP.com iPhone, iPad, Mac and Mac OS X are registered trademarks of Apple Inc.