Night Owl HDA SERIES User Manual

Night Owl HDA SERIES User Manual

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USERS M AN UA L
HDA SERIES
8 CHANN EL
www.NightOwlSP.com

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Summary of Contents for Night Owl HDA SERIES

  • Page 1 USERS M AN UA L HDA SERIES 8 CHANN EL www.NightOwlSP.com...
  • Page 2 Thank you for choosing Night Owl Security Products! By purchasing a Night Owl product, you receive a one (1) year warranty covering manufacturing defects in material and workmanship. Make the most of your warranty by completing the registration form online. In addition to warranty and technical support benefits, you will have access to our multitude of free instructional “How to...
  • Page 3 TABLE OF CONTENTS Table of Contents...
  • Page 4: Table Of Contents

    6.1 Startup Wizard ....... . 28 6.2 Night Owl HD Mobile App ......29 6.3 Displays and Icons .
  • Page 5 7.1.1 Display........35 a. Output....... .35 b.
  • Page 6 Owl’s instructional videos at SUPPORT VIDEOS Night Owl’s DVRs are manufactured for quality and ease of use. As such, our DVRs contain menus designed for advanced users that should not be adjusted without having enhanced knowledge regarding the menu. In most cases the default settings allow ADVANCED for optimal functionality.
  • Page 7: Chapter 1: Fcc Warnings

    CHAPTER 1 FCC WARNINGS Chapter 1: FCC Warnings SUPPORT VIDEOS...
  • Page 8: Fcc Compliance Statement

    CAUTION The Federal Communications Commission warns the user that changes or modifications to the unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. HDA Series Users Manual...
  • Page 9: Chapter 2: Safety Instructions

    CHAPTER 2 SAFETY INSTRUCTIONS Chapter 2: Safety Instructions SUPPORT VIDEOS...
  • Page 10 Make sure that the DVR is unplugged before you move it. When moving this device, be sure to handle it with care. You may be subjected to severe electrical shock if you remove the cover of the DVR. HDA Series Users Manual...
  • Page 11: Chapter 3: Specifications

    CHAPTER 3 SPECIFICATIONS Chapter 3: Specifications SUPPORT VIDEOS...
  • Page 12: System Requirements

    Check the product packaging for detailed kit contents. 3.2.1 DVR Diagram Once you have downloaded Night Owl HD and connected your DVR to your router, you can network your DVR by scanning the QR code which is located on the top of the DVR.
  • Page 13: Rear View

    REAR VIEW Images used are for reference only. Your product may vary slightly. 1. Video Inputs – video inputs allow for the connection of BNC cameras. 2. Audio Output – audio output allows for the connection of an amplified speaker. 3.
  • Page 14: Camera Diagram

    NOTE: To ensure all the cameras are functioning properly, please test each one before installing them. To test: attach the camera side of a BNC cable to each camera while the DVR side is connected to the DVR and camera power adapter. HDA Series Users Manual...
  • Page 15: Mouse And Remote Diagrams

    3.2.3 Mouse and Remote Diagram MOUSE Live Viewing: Double-click the left button on any camera view in split-screen mode to bring it to full screen display. Double-click again to return to split-screen mode. Right-click to show the control bar at the bottom of the screen. Right-clicking again will hide the control bar.
  • Page 16 REMOTE HDA Series Users Manual...
  • Page 17: Chapter 4: Camera Installation

    CHAPTER 4 CAMERA INSTALLATION Chapter 4: Camera Installation SUPPORT VIDEOS...
  • Page 18: Video/Audio

    4. Plug BNC connectors on the other end of the cable into a Video input port on the back panel of the DVR. 5. Repeat for each camera, noting the channel number each camera is plugged into. HDA Series Users Manual...
  • Page 19: Power

    4.2 Power 1. Locate the included power splitter. 2. Connect the power splitter to the remaining DC power connectors (red) of the cables. 3. Plug the power splitter into the labeled camera power supply, then plug the camera power supply into an available wall outlet or UPS. Keep in mind, Night Owl always recommends utilizing a surge protector to minimize the risk of damage caused to your DVR in the event of a power surge.
  • Page 20: Mounting The Cameras

    Mounting surface. The mounting surface must hold at least four times the camera’s total weight. 1. Locate a camera and choose a location where you would like to mount the camera. 2. Mark the screw positions by using a pencil or pen. HDA Series Users Manual...
  • Page 21 3. Using a drill bit slightly smaller than the included screw anchors, drill into the mounting surface using the guide marks you placed in the previous step. 4. Insert the screw anchors. 5. Line up the camera base holes with the screw anchors. Holding the base in place, insert screws and tighten until secure.
  • Page 22 HDA Series Users Manual...
  • Page 23: Chapter 5: Dvr Installation

    CHAPTER 5 DVR INSTALLATION Chapter 5: DVR Installation SUPPORT VIDEOS...
  • Page 24: Connecting To A Tv

    1. Locate the included HDMI cable. 2. Plug one end of the cable into the HDMI port on the back of the DVR. 3. Connect the other end of the cable to an available HDMI input on your TV or monitor. HDA Series Users Manual...
  • Page 25: Power

    4. Select the appropriate video input channel on your TV or monitor to view the DVR. If your TV does not have an HDMI port, you will need to purchase a VGA cable. For a VGA connection, attach one end of the VGA cable to the DVR VGA port and the other end to your TV VGA port.
  • Page 26 3. Plug the other end of the DVR power adapter cable into an available wall outlet. If you are using an uninterruptable power supply (UPS), plug the adapter cable into one of its output sockets. Keep in mind, Night Owl always recommends utilizing a surge protector to minimize the risk of damage caused to your DVR in the event of a power surge.
  • Page 27: Chapter 6: Getting Started

    CHAPTER 6 GETTING STARTED Chapter 6: Getting Started SUPPORT VIDEOS...
  • Page 28: Startup Wizard

    Chapter 6: Getting Started 6.1 Startup Wizard When your DVR is powered on it will display the Night Owl logo while initializing. Scan or click the QR code to view our Startup Wizard video which shows the quick and easy steps in detail.
  • Page 29: Night Owl Hd Mobile App

    Once you have downloaded Night Owl HD and connected your DVR to your router, you can network your DVR by scanning the QR code which is located on the top of the DVR.
  • Page 30: Live View (All Channels)

    4. Lock Screen: manually locks or unlocks screen. Once the screen is locked, you will need to enter your user name and password to gain access. 5. Quad View: 4 channel viewing layout. 6. 9-Channel View: 9 channel viewing layout. HDA Series Users Manual...
  • Page 31: Live View (Single Channel)

    7. Recording: indicates when a camera is currently recording. 8. Multi-view: various layout options for viewing multiple channels at once. 9. Auto Sequence: start/stop the slideshow sequence of each channel. 10. Volume: mute or adjust the system volume. 11. PTZ: open up the Pan, Tilt, Zoom (PTZ) menu. This function will only work when a PTZ camera is connected to your DVR.
  • Page 32: Menu Screen

    4. Device Menu: monitor available HDD space and access PTZ settings. 5. System Menu: access general settings such as timestamp displays, user access, system info, and access logs. 6. Advanced Menu: view and change maintenance settings, upgrades, and HDD alerts. HDA Series Users Manual...
  • Page 33: Chapter 7: Menus And Settings

    CHAPTER 7 MENUS AND SETTINGS Chapter 7: Menus and Settings SUPPORT VIDEOS...
  • Page 34 Be sure to Save all changes you make in the menus. If you do not save the changes, they will not be applied. You can also select the Default button on any page to restore default settings for those parameters. HDA Series Users Manual...
  • Page 35: General Menu

    7.1 General Menu The general menu will allow you to access display, network, and alarm settings for your DVR system. 7.1.1 Display a. Output: adjust the display resolution on your TV or monitor. Video Output: defaulted to LIVE-OUT. Sequence View: set the channel order when viewing in sequential mode. Sequence Time: adjust the duration each channel is displayed during a sequential view.
  • Page 36: Privacy Zone

    Areas selected in the previous line. Select, drag, and resize each area by left clicking the mouse to mask areas on camera that you do not want visible while recording or monitoring. Once the area(s) are selected, right-click to return to the menu. HDA Series Users Manual...
  • Page 37: Capture

    7.1.2 Capture a. Capture: turn channel capture capabilities on or off. Channel: Select channel to edit. Auto Capture: Enable/disable capture feature on selected channel. Stream Mode: Select mode of streaming: Mainstream = native resolution and frame rate; Substream = optimal resolution and frame rate equal to bandwidth available Normal Interval: Time in between captures in seconds for normal recording.
  • Page 38: Network

    Gateway: the connection between two networks. This should always be the IP address of the connected router. DNS1: primary Domain Name System server address. DNS2: secondary Domain Name System server address. UPNP: Enable or Disable Universal Plug and Play abilities depending on your network device capabilities. HDA Series Users Manual...
  • Page 39: Substream

    b. Substream: configure or optimize the video quality of your Live View. Video: Enable or Disable video for the selected channel. If you select Disable, No video will be displayed from this channel during Live View. FPS: increase or decrease the frames per second of the streaming video depending on your connection speed.
  • Page 40: Email Schedule

    DDNS: Enable or Disable DDNS service to view your DVR from a computer. Server: set to the NIGHTOWL server when using the Night Owl free domain name server. Domain: set to the domain name you created when registering your DDNS.
  • Page 41: Alarm

    7.1.4 Alarm a. Motion: configure the motion alarm settings for your DVR system. Channel: select the channel to configure motion alarm settings. Enable: activate motion alarms. Sensitivity: adjust the level of motion detection. A lower setting will require more movement in the camera range to begin recording. Buzzer: toggle between ON and OFF to enable an audible alert from the DVR.
  • Page 42: Cameras Menu

    Record Time: Enable or Disable the recording time display on-screen during playback mode. Show Time: Enable or Disable the on-screen timestamp during live view mode. HDA Series Users Manual...
  • Page 43: Record Menu (Playback)

    7.3 Record Menu From this menu you can enable recording, set video settings, and adjust streaming options. 7.3.1 General (Playback) Search and playback all recorded video from this menu. Choose your desired date and times from the options below, then click Play to view recorded video. Right-click to exit back to the menu screen.
  • Page 44: Events And Pictures (Playback & Backup Files)

    Quick Backup: check the boxes to the left of the found videos clip(s) and click this button to save that file to a USB Flash Drive. You can also Playback by right clicking on the icon located in the playback section. HDA Series Users Manual...
  • Page 45: Settings (Record)

    7.3.3 Settings (Recordings) View or modify general recording settings for your DVR system. a. Basic: turn channel recording capabilities on or off. Channel: select the channel you would like to configure. Record: Enable or Disable recording capabilities for this channel. Pre-Record: Enable or Disable pre-recording for this channel.
  • Page 46: Mainstream

    Audio: click the box to record sound if your camera is audio enabled. Audio enabled cameras are only included in certain kit models. Audio enabled cameras will have a white RCA plug to transmit the audio signal. Channel: select channel to edit HDA Series Users Manual...
  • Page 47: Device Menu

    7.4 Device Menu 7.4.1 HDD Check available memory on your DVR HDD and set recording parameters to optimize storage. Select: if multiple drives are installed, choose the HDD you would like to customize. Overwrite: by default, the Auto setting will overwrite the earliest footage once the HDD is full.
  • Page 48: System Menu

    StopBit: select the amount of extra data to send each time a direction is sent to the camera. The stopbit serves as a buffer between commands and should be 1 (by default) when utilizing Night Owl’s AHD PTZ camera. Parity: detects corrupt commands sent to and from the PTZ camera. This should generally be left Disabled.
  • Page 49: Dst

    Language: pick between ENGLISH, SPANISH or FRENCH language preferences. Video Format: NTSC or PAL formats are available to choose from. NTSC is the standard for video in North America. Menu Timeouts: select the duration of time for an inactive menu to be displayed on-screen.
  • Page 50: Users

    Permission: select a user profile (e.g. user1) and press the Permission button to select which menus, settings, and playback/recording functions are available to that specific user and on which channels. All will give that user basic admin settings. HDA Series Users Manual...
  • Page 51: Info

    This menu will provide crucial device and network information to allow manual reconfiguration of your mobile application if needed. Keep in mind you can also scan the QR code on this screen using your Night Owl HD mobile application to quickly reconfigure your mobile device via our Owl Scan feature.
  • Page 52: Record Info

    For example, System logs are recorded when the DVR time is synced with NTP (if enabled) or if the system is turned on or off. HDA Series Users Manual...
  • Page 53: Advanced Menu

    Backup: in order to save a log, a USB flash drive must be inserted into one of the available USB ports on the back of the DVR. Select the log(s) you would like to save, and then select the drive to save to. 7.6 Advanced Menu Configure additional settings related to maintenance, hard drive space, and upgrades.
  • Page 54: Events

    Send Email: send an email notification when the Event Type is detected. Buzzer: turn an audible buzzer on for a duration of time to alert you when this Event Type happens. Choose OFF to disable this feature. You can select between 10 and 60 seconds. HDA Series Users Manual...
  • Page 55: Auto Upgrade

    7.6.3 Auto Upgrade Control settings for auto upgrades of the DVR software. Auto Upgrade: Enable or Disable the auto upgrade feature. Firmware updates will be detected automatically when this feature is enabled. The default selection for the auto upgrade feature is enable. Check For Updates: check this box to periodically search for updated software versions.
  • Page 56: Chapter 8 Remote Access

    CHAPTER 8 REMOTE ACCESS HDA Series Users Manual SUPPORT VIDEOS...
  • Page 57: System Requirements

    Chapter 8: Remote Access This chapter will show you how to connect your DVR to the Internet. You will learn how to properly connect your DVR to you router/modem, complete DDNS registration, and setup port forwarding, Internet, and mobile configurations. 8.1 System Requirements You will need to have the following in order to be able to successfully connect the DVR to the Internet.
  • Page 58: Network Configuration

    192.168.1.150. This will become the IP address of your DVR at a later time. 4. Find “Default Gateway” in the same section and write this number down as well e.g. 192.168.1.1. You will need to enter this in the DVR network settings. HDA Series Users Manual...
  • Page 59 For the following steps, use the information that you just wrote down. To access the network settings on your DVR, go to the General Menu, then to Network > Main and choose the Static option. 1. Manually enter the IP address into the IP Address field; this is the number that ends with 150.
  • Page 60: Mac® Operating System

    192.168.1.150. This will become the IP address of your DVR at a later time. 6. Make note of the IP address listed for Default Gateway. You will need to enter this into the DVR network settings. HDA Series Users Manual...
  • Page 61 For the following steps, use the information that you just wrote down. To access the network settings on your DVR, go to the General Menu, then to Network > Main and choose the Static option. 1. Manually enter the IP address into the IP Address field; this is the number that ends with 150.
  • Page 62: Port Configuration

    3. Log in to your router using your user name and password. If you do not know your router’s user name and password you will need to contact your ISP or the router manual/support documentation to retrieve that information. HDA Series Users Manual...
  • Page 63 4. Once logged in to your router, go to the settings related to port forwarding. 5. You will need to enter a new port forwarding entry for each port that your DVR uses: Media Port (9000), Web Port (2049 or 2051). Repeat the steps below for each entry.
  • Page 64: Ddns Registration

    If the domain name is taken, try again until you find an available name. NOTE: Write the registered domain name down in the User Information section at the end of the manual. HDA Series Users Manual...
  • Page 65: Adding The Ddns To Your Dvr

    8.3.5 Adding the DDNS to Your DVR Once you have registered for your free DDNS account, you need to setup your DVR. Log in to the DVR, go to the General tab and click on Network, and then click DDNS. 1.
  • Page 66: Chapter 9: Glossary

    CHAPTER 9 GLOSSARY HDA Series Users Manual SUPPORT VIDEOS...
  • Page 67 Chapter 9: Glossary DDNS: Dynamic Domain Naming System. Method for automatically updating hostnames, address, or other information like a URL on a given name server. DHCP: Dynamic Host Configuration Protocol. A network protocol that allows a server to automatically assign a device an IP address. FPS: Frames Per Second.
  • Page 68: Chapter 10 Warranty

    CHAPTER 10 WARRANTY HDA Series Users Manual SUPPORT VIDEOS...
  • Page 69 (no CODs) to the address below, with the original proof of purchase receipt. In its sole discretion, Night Owl will either repair or replace the Product at no additional cost to the Purchaser. Any replacement Product (or parts) will be covered by the same warranty as the original Product through the expiration date of the original warranty period.
  • Page 70 Product’s potential, ability or effectiveness to prevent, minimize, or in any way affect personal or property damage or injury. Night Owl is not responsible for any personal damage, loss or theft related to the Product or to its use for any harm, whether physical or mental related thereto.
  • Page 71: Chapter 11: Troubleshooting

    CHAPTER 11 TROUBLESHOOTING Chapter 11: Troubleshooting SUPPORT VIDEOS...
  • Page 72 (disconnect power cable). Firmly connect a USB mouse to the System needs to be reset. USB Mouse port on the front panel of the system. Reconnect the power cable to the DC 19V port on the rear panel. HDA Series Users Manual...
  • Page 73 Error Possible Causes Solutions 1. Check the camera video cable and connections. 2. Disconnect and reconnect the There is no picture on selected Camera cables are loose or have cable at the system and at channels/camera picture is not become disconnected. the camera.
  • Page 74 HDA Series Users Manual...
  • Page 75: Chapter 12: Customer Support

    CHAPTER 12 CUSTOMER SUPPORT Chapter 12: Customer Suppport SUPPORT VIDEOS...
  • Page 76 Chapter 12: Customer Support Something more authoritative e.g. “Please contact Night Owl Support before returning your product to the store, we’ll save you the trip. ONLINE • www.NightOwlSP.com • 24/7 Product Support • How To Videos • Manuals • Firmware Updates, etc.
  • Page 77: Chapter 13: User Information

    CHAPTER 13 USER INFORMATION Chapter 13: User Information SUPPORT VIDEOS...
  • Page 78 Admin Password: ________________________________________________________ User Password: __________________________________________________________ Mac Address: ___________________________________________________________ Serial Number: __________________________________________________________ Internet Login Information Internal IP Address: ______________________________________________________ Public IP Address: _______________________________________________________ DDNS Name: ____________________________________________________________ DDNS UserID: __________________________________________________________ DDNS Password: ________________________________________________________ Media Port: _____________________________________________________________ Web Port: ______________________________________________________________ HDA Series Users Manual...
  • Page 79 www.NightOwlSP.com...

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