Kohler K-1913 Homeowner's Manual page 23

Troubleshooting (cont.)
Symptoms
Troubleshooting the Heated Surface (if equipped)
Symptoms
1. Heated bath does not turn
on.
2. Bath is turned on, but
there is little or no heat.
3. Temperature does not
automatically reset to low
after 1 hour.
Heat indicator is blinking
4.
red.
5. Heat indicator is blinking
yellow.
Kohler Co.
Probable Causes
D. Air line inside the door may be
pinched.
E. There is an air leak inside the
door.
F. One or more of the solenoid
valves is leaking air.
Probable Causes
A. No power to power supply.
B. User keypad cable loose or
damaged.
C. User keypad does not work.
D. Power supply does not work.
A. Heater cable loose or damaged.
B. Heater/insulation loose on the
bath.
C. Heat indicator is yellow or
orange.
D. Heater does not work.
E. Temperature sensor does not
work.
A. Temperature sensor does not
work.
A. Heating system needs to be
reset.
B. Heater does not work.
A. Heating system needs to be
reset.
B. Temperature sensor does not
work.
23
Recommended Action
D. Call the Customer Care Center
using the information provided on
the back page of this manual.
E. Call the Customer Care Center
using the information provided on
the back page of this manual.
F. Call the Customer Care Center
using the information provided on
the back page of this manual.
Recommended Action
A. Set/reset GFCI or RCD breaker;
check wiring.
B. Check wire connections. If
necessary, replace user keypad
cable.
C. Check wire connections. Replace
user keypad.
D. Replace power supply.
A. Check wire connections. If
necessary, replace heater cable.
B. Secure the heater/insulation to the
bath.
C. Press the [Up] arrow to increase
temperature.
D. Replace the heater.
E. Replace the heater.
A. Replace the heater and/or keypad.
A. Press the [Power] icon to turn the
power OFF. Wait 10 seconds, then
turn the power ON.
B. Replace the heater.
A. Press the [Power] icon to turn the
power OFF. Wait 10 seconds, then
turn the power ON.
B. Replace the heater.
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