Kohler K-1913 Homeowner's Manual page 11

Troubleshooting (cont.)
Symptoms
Kohler Co.
Probable Causes
D. Error code in controller has
been activated (beeping sound
heard).
E. Drain valve is not plugged into
the controller (no power).
F. One or both of the limit
switches are not making contact
or are damaged.
NOTE: Never force the door
downward with the seal
inflated.
11
Recommended Action
D1. Reset the controller. To do this:
Lower the door.
Quickly tap the door switch
five times within 2 seconds.
For controllers date coded
before June, 2015, wait 3
seconds, then tap the switch 11
times within a 5 second span.
For controllers date coded after
June, 2015, raise the door into
the latched position.
The controller should beep
three to five times to indicate
the issue has been resolved,
then go quiet.
With the door in the down
position, confirm the error code
has been removed by pressing
the door switch one time. If the
controller continues to beep,
repeat the preceding steps until
the error code is cleared.
Once the error code is cleared,
identify and correct the
problem that caused the error
code. Begin troubleshooting
any problems with the bath by
running it through multiple fill
and drain sequences, and note
any symptoms.
D2. If the error code is still activated or
reoccurs, unplug the power and
call the Customer Care Center
using the information provided on
the back page of this manual.
E. Plug the drain valve directly into
the controller located under the
bath.
F1. Adjust the limit switch/switches
until contact is made.
F2. The limit switch/switches need to
be replaced. Call the Customer
Care Center using the information
provided on the back page of this
manual.
F3. Ensure the counterweights do not
contact the receptor when the door
is up. If there is contact the
receptor drain is too high. Enlarge
the receptor drain relief or raise the
bath using the adjustable feet to
eliminate the contact.
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