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Troubleshooting
On-screen messages
Use the list below to check the meaning of the messages displayed on the screen.
Message
NO INPUT
Not applicable!
OPERATING TEMPERATURE TOO
HIGH!
Frequency is out of range!
Please replace the LAMP. Possible
damage with continued use!
Error codes
Use the list below to check the meaning of the error codes displayed in the error code display window.
Error code
Meaning
The lamp does not light up.
88
The lamp cover is detached.
11
The air filter cover is detached.
12
The temperature of the lamp is not normal.
15
The temperature of the C-board is not
16
normal.
The temperature of the power is not
17
normal.
The internal circuits do not function
Others
correctly.
42
(EN)
Meaning
No input signal.
You have pressed the wrong key.
Operating temperature is too high.
This input signal cannot be projected as
the frequency is out of the acceptable
range of the projector.
The lamp has reached the end of its life.
Remedy
When the lamp is warm, it may not light up easily.
In this case, 88 appears in the error code display window,
but this is not malfunction.
If 88 remains lit for more than three minutes after turning
on the power, never open the lamp cover if the projector is
installed on the ceiling.
Close the lamp cover securely, and turn on the power
again.
Close the air filter cover securely, and turn on the power
again.
Leave the projector for about one hour without blocking the
exhaust/intake ventilation holes, and turn on the power
again. If the error code is still in the window after the above
operation, consult with qualified Sony personnel.
Leave the projector for about one hour without blocking the
exhaust/intake ventilation holes, and turn on the power
again. If the error code is still in the window after the above
operation, consult with qualified Sony personnel.
Leave the projector for about one hour without blocking the
exhaust/intake ventilation holes, and turn on the power
again. If the error code is still in the window after the above
operation, consult with qualified Sony personnel.
Inform the displayed error code to qualified Sony personnel.
Remedy
Check connections.
Press the appropriate key.
Turn off the power. (The power turns off
automatically after about five minutes.)
Check to see that nothing is blocking the
exhaust/intake ventilation holes.
Input a signal that is within the range of
the frequency.
Replace the lamp.
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