Scanner Problems - Epson Perfection 1640SU Office Scanner Basics

Scanner Problems

The scanner indicator light
doesn't come on.
Check the scanner power cord.
Make sure the power cord is
securely plugged into the power
outlet, and that the scanner is
turned on. Also, check that the
power outlet is working and
provides sufficient power for the
scanner.
The scanner doesn't scan your
image.
Make sure you selected
as your scanner source
TWAIN 5
setting.
If you are using a USB hub, try
connecting the scanner directly
to the computer's USB port.
Use only the USB cable that
came with your scanner.
If you are connected via SCSI,
make sure there are no SCSI ID
conflicts.
The scanner lid seems "loose."
This is normal. Your scanner has a
self-adjusting cover that allows you
to place thick documents on the
document table glass without
removing the cover.
You see the message "Scanner Not
Ready" (Windows) or "Cannot
find the scanner on the bus"
(Macintosh).
EPSON
You're having trouble scanning
while using the optional
equipment.
Make sure the scanner is turned
on. You may need to restart
your computer after turning on
your scanner.
Make sure your scanner cable
is securely connected. Then
open and close Scanner Monitor
to manually check for the
scanner (see "Enabling Scanner
Monitoring" in your electronic
Reference Guide). If you still see
the message, turn off your
scanner, then turn it on again,
and restart your system.
To turn off scanner monitoring,
see "Enabling Scanner
Monitoring" in your Reference
Guide.
Make sure the option is
correctly installed and
connected to the scanner's
option interface.
If you're using the transparency
unit, make sure it is turned on.
Problem Solving
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