Problems And Solutions; Setup Problems - Epson Perfection 1640SU Office Scanner Basics

Problems and Solutions

Here are some troubleshooting tips if you have any problems setting up or using your
scanner.

Setup Problems

Your system doesn't recognize the
scanner.
Make sure your scanner is
turned on. If you opened your
host application before you
turned on your scanner, close
your application and reopen it.
Check the cable connection or
try using another cable.
If you get the message, "No
push button scanner found,"
turn off your scanner, shut
down your computer, turn on
your scanner, and then turn on
your computer.
Your system doesn't recognize the
SCSI board.
(Windows) Check the Plug and
Play option for your computer;
it should be turned on.
Make sure the SCSI board is
installed correctly. If it isn't
seated firmly in the PCI slot, the
computer may not recognize it.
62
Problem Solving
If the SCSI board is found, but
not the scanner, check the SCSI
ID. Make sure the SCSI ID is
not conflicting with another
SCSI device.
Check the SCSI cable
connection or try using
another SCSI cable.
Make sure the SCSI board you
are using is ASPI-compliant.
You are unable to install EPSON
TWAIN in Windows.
In Windows 2000, don't select
under
Block Control Panel
,
System Hardware
; select
Signing Ignore
instead.
If you see an error message or
the software doesn't install
correctly on Windows 2000 or
Windows NT, you may not
have software installation
privileges. See your system
administrator.
Reinstall EPSON TWAIN from
the Reinstall TWAIN Driver
screen on your CD-ROM. See
page 66.
,
,
Driver
or
Warn