Where To Get Help - Epson Megaplex MG-50 User Manual

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Make sure there are no objects between the remote control and the remote control
receiver.

Where to Get Help

Internet Support
Epson provides technical assistance 24 hours a day at epson.com/support (U.S.) or
epson.ca/support (Canada). Here you can access troubleshooting information, download
product documentation, and receive technical advice through e-mail.
Speak to a Support Representative
To use the Epson PrivateLine Support service, call (800) 637-7661 and enter the PIN on the
Epson PrivateLine Support card that came with your projector. This is the fastest way of
speaking to a live representative, and it's free. This service is available 6
Time, Monday through Friday, for the duration of your warranty period.
You may also speak with a projector support specialist by dialing one of these numbers:
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U.S.: (562) 276-4394, 6
4 Saturday.
PM
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Canada: (905) 709-3839, 6
Days and hours of support are subject to change without notice. Toll or long distance charges
may apply.
Before you call, please have the following information ready:
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Product name (MegaPlex MG-50 or MegaPlex MG-850HD)
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Product serial number (located on the bottom of the projector)
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Computer configuration, if you're connected to a computer or iPod information if using
an iPod
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Description of the problem
Purchase Supplies and Accessories
You can purchase screens or other accessories from an authorized Epson reseller. To find the
nearest reseller, call 800-GO-EPSON (800-463-7766). To purchase online, visit
www.epsonstore.com (U.S. sales) or www.epson.ca (Canadian sales).
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Problem Solving
to 8 , Pacific Time, Monday through Friday, and 7
AM PM
to 8 , Pacific Time, Monday through Friday
AM PM
to 6 , Pacific
AM PM
to
AM