Epson EPI-4000 User Manual page 176

Printing Problems
Problem
The printout is not
what you expected.
The printer does not
produce the font you
selected with your
software.
The printer prints
characters that do not
belong to the selected
symbol set.
The printer prints a
series of strange
characters.
Troubleshooting
6-22
Solution
You may not have selected the correct
orientation (portrait or landscape). Make
sure that the orientation matches the
selected font. The printer ignores the
font selection if the font you choose does
not support the selected orientation.
Also make sure that the SelecType font
menu is set to the desired font number.
You may not have selected the correct
symbol set. Specify the desired symbol
set with your software or with
SelecType. If you cannot change the
settings with your software, use
SelecType to choose the desired symbol
set. The procedure to change the symbol
set menu with SelecType varies
depending on your selected printer
mode. See Chapter 2 for more
information.
Your printer and computer may not be
communicating correctly. Make sure
that you use the correct interface cable
and that the communication protocol is
correct. See your computer manual for
more information. You can also use your
printer's data dump mode, as described
later in this chapter, to print out codes
reaching the printer and check the data
being sent from the computer.