Epson EPI-4000 User Manual page 169

Note: Sometimes ink can smear on the platen during a paper jam.
As a result, the backs next few pages may be soiled.
If this happens, clean the paper path as described in Chapter 5.
Removing a Paper Jam from the Top of the Printer
If you cannot remove the jammed paper by turning the knob, follow
these steps to clear the paper jam:
1. If you are printing single sheets, move the paper release lever
down to the continuous paper position.
Note: If you are using continuous paper, unload the paper
before you clear the paper jam. then reload the continuous
paper when the jam is cleared:
Clearing a Paper Jam
Troubleshooting
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