Omron VIVA Instruction Manual page 21

Problem
The measurement result
is higher or lower than
the actual result. The
each measurement.
You are not recognized
correctly.
You want to measure the
body composition, but
only the body weight is
displayed.
A button does not
respond.
Failure to send data
Cause
Your posture is wrong during
a measurement.
You take a measurement on
Your soles and body are cold,
impairing blood circulation.
The foot electrodes are very
cold.
Your soles are dry.
The "0 kg correction" was not
implemented correctly.
Your body weight has
changed widely since the last
measurement.
Your body type is similar to
another registered person.
The measurement results
of another user has been
registered.
Personal number or GUEST
is not selected. (Personal
number or GUEST is not
displayed.)
You pressed a button when
you stood on the unit.
The button is wet or
contaminated.
You pressed two or more
buttons simultaneously.
Refer to "About the Power OFF Function". (Refer to Section 2.)
Refer to "Help" in "OMRON connect" app.
Correction
Take a measurement with a correct
posture.
Warm your body to get blood circulation
back to normal before taking a
measurement.
Leave the unit in a warm room for a
while before taking a measurement.
Slightly moisten your soles with a wet
towel before taking a measurement.
Implement the "0 kg correction".
(Refer to Section 6.3.)
Select personal number before taking a
measurement. (Refer to Section 9.)
Select personal number or GUEST
before taking a measurement.
button.
a measurement.
Press one button at a time.
EN
20