Difficulties
Sent faxes are blank.
Vertical black lines when sending. Black vertical lines on faxes you send are typically caused by dirt or correction
Related Information
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If You Are Having Difficulty with Your Machine
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Set Dial Tone Detection
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Telephone Line Interference/VoIP
Related Topics:
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Troubleshooting
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Set Tone or Pulse Dialling Mode
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Choose the Correct Receive Mode
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Set Fax Detect
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Set the Number of Rings Before the Machine Answers (Ring Delay)
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Connect an External TAD
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External TAD (Telephone Answering Device)
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Set the Telephone Line Type
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Print Reports
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Clean the Scanner
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Turn Off Memory Receive
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Print a Fax Stored in the Machine's Memory
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Cancel a Fax in Progress
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Check and Cancel a Pending Fax
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Load Documents in the Automatic Document Feeder (ADF)
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Load Documents on the Scanner Glass
Suggestions
Verification Report, your machine may be out of memory. To free up extra
memory, you can turn off Fax Storage, print fax messages in memory or cancel a
delayed fax. If the problem continues, ask the telephone company to check your
telephone line.
See Related Information: Turn Off Memory Receive.
See Related Information: Print a Fax Stored in the Machine's Memory.
See Related Information: Cancel a Fax in Progress.
See Related Information: Check and Cancel a Pending Fax.
(Available only for some countries.)
If you connect your machine to a PBX or ISDN line, set the menu setting of
Telephone Line Type to your telephone line type.
See Related Information: Set the Telephone Line Type.
If you often get transmission errors due to possible interference on the telephone
line or if you are using a VoIP system, try changing the Compatibility setting to
Basic(for VoIP).
See Related Information: Telephone Line Interference/VoIP.
Make sure you are loading the document correctly.
See Related Information: Load Documents in the Automatic Document Feeder
(ADF).
See Related Information: Load Documents on the Scanner Glass.
fluid on the glass strip. Clean the glass strip.
See Related Information: Clean the Scanner.
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