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Networked Charging Sta
tion
Export Log Files
Log files provide important device and network activity information. Go to
log files to Shure Systems Support for troubleshooting.
Firmware
Firmware Updates
Firmware is embedded software in each component that controls functionality. Periodically, new versions of firmware are devel
oped to incorporate additional features and enhancements. You can install firmware using Shure Update Utility.
Download Shure Update Utility at shure.com.
Update Firmware for Conference Units
1.
Upload MXCWAPT and MXCW640 firmware updates to the MXCWAPT using the Shure Update Utility tool.
2.
Go to the web application >
3.
Select the desired conference units.
Note: A minimum of 20 minutes of battery charge is required for firmware updates.
4.
Click Update.
Firmware Versioning
When updating firmware, update all hardware to the same firmware version to ensure consistent operation.
The firmware of all devices has the form of MAJOR.MINOR.PATCH (e.g., 1.2.14). At a minimum, all devices on the network,
must have the same MAJOR and MINOR firmware version numbers (e.g., 1.2.x).
Using a Third-Party Control System
The access point and networked charging station connect to external control systems such as AMX or Crestron via the Ether
net. These devices receive logic commands over the network. Many parameters controlled through the web application can be
controlled through a third party control system, using the appropriate command string. Use only one controller per system to
avoid messaging conflicts. For a comprehensive list of command strings, visit pubs.shure.com.
•
Connection: Ethernet (TCP/IP; select "Client" in the AMX/Crestron program)
•
Port: 2202
Settings > Device reset . Select Reboot device or Restore facto
Go to
ry defaults.
Settings > Firmware.
Settings and click Download APT logs to send the
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