Table of Contents
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Model shown is KX-TGJ420.
Before initial use, see "Getting Started"
on page 11.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
Operating Instructions
Digital Cordless Answering System
Model No.
KX-TGJ420E
KX-TGJ422E
KX-TGJ423E
KX-TGJ424E
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Table of Contents
Related Manuals for Panasonic KX-TGJ420E
Summary of Contents for Panasonic KX-TGJ420E
- Page 1 Model No. KX-TGJ420E KX-TGJ422E KX-TGJ423E KX-TGJ424E Model shown is KX-TGJ420. Before initial use, see “Getting Started” on page 11. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference.
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Page 2: Table Of Contents
Table of Contents Introduction Caller ID Service Model composition ........3 Using Caller ID service .......41 Accessory information ........3 Caller list ............41 General information ........5 Answering System Graphical symbols for use on equipment and Answering system ........43 their descriptions ..........6 Turning the answering system on/off ..43 Important Information Greeting message ........43 For your safety ..........7... -
Page 3: Introduction
Introduction Model composition Base unit Handset Series Model No. Part No. Part No. Quantity KX-TGJ420 KX-TGJ420 KX-TGJ420 KX-TGJA41 series KX-TGJ422 KX-TGJ420 KX-TGJA41 KX-TGJ423 KX-TGJ420 KX-TGJA41 KX-TGJ424 KX-TGJ420 KX-TGJA41 Accessory information Supplied accessories Quantity Accessory item/ Part number KX-TGJ420 KX-TGJ422 KX-TGJ423 KX-TGJ424 AC adaptor for base unit/ PNLV226E0U... - Page 4 R Go on line through our Internet Accessory ordering application at www.pas-europe.com R Most major credit and debit cards accepted. R All enquiries transactions and distribution facilities are provided directly by Panasonic U.K. R Also available through our Internet is direct shopping for a wide range of finished products.
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Page 5: General Information
R In the event of problems, you should contact your equipment supplier in the first instance. Declaration of Conformity: R Panasonic Corporation declares that the radio equipment type (KX-TGJ420 series: page 3) is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: http://www.ptc.panasonic.eu/doc... -
Page 6: Graphical Symbols For Use On Equipment And Their Descriptions
Introduction Graphical symbols for use on equipment and their descriptions Symbol Explanation Symbol Explanation Alternating current (A.C.) Class P equipment (equipment in which protection against electric shock relies on Double Insulation or Reinforced Insulation) Direct current (D.C.) “ON” (power) Protective earth “OFF”... -
Page 7: Important Information
Important Information R Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or For your safety placed under heavy objects. To prevent severe injury and loss of life/ property, read this section carefully before Operating safeguards using the product to ensure proper and safe R Unplug the product from power outlets... -
Page 8: Important Safety Instructions
R Do not mix old and new batteries. Base unit location/avoiding noise R Do not open or mutilate the batteries. The base unit and other compatible Panasonic Released electrolyte from the batteries is units use radio waves to communicate with corrosive and may cause burns or injury to each other. -
Page 9: Other Information
Important Information R Do not place heavy objects on top of the Disposal of Old Equipment and product. Batteries (Only for European Union R When you leave the product unused for a and countries with recycling systems) long period of time, unplug the product from the power outlet. -
Page 10: Specifications
Important Information case it complies with the requirement set by the Directive for the chemical involved. Note for the battery removal procedure Refer to “Battery installation” on page 11. Specifications R Standard: DECT (Digital Enhanced Cordless Telecommunications), GAP (Generic Access Profile) R Frequency range: 1.88 GHz to 1.90 GHz R RF transmission power:... -
Page 11: Getting Started
Getting Started Note: Setting up R Use only the supplied Panasonic AC adaptor PNLV233E. Connections n Base unit Connect the AC adaptor to the unit by pressing the plug firmly. Fasten the cord by hooking it. Connect the AC adaptor to the power outlet. - Page 12 Note for battery installation R Use the supplied rechargeable batteries. For replacement, we recommend using the Panasonic rechargeable batteries noted on page 4, 8. Note for battery charging R It is normal for the handset to feel warm during charging.
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Page 13: Controls
Getting Started MCALL BLOCKN Charge contacts Controls n Control type Soft keys Handset By pressing a soft key, you can select the feature shown directly above it on the display. (Example: MENU, OK, etc.) Navigator key Navigator keys functions as follows. –... -
Page 14: Display Icons
Getting Started /LOCATORN Item Meaning R You can locate a misplaced Alarm is on. (page 34) handset by pressing Privacy mode is on. MLOCATORN. (page 33) Ringer volume is off. (page 31) Display icons Do not disturb mode is on. (page 35) Handset display items Nuisance call blocked. -
Page 15: Turning The Power On/Off
Getting Started n When you select a language other than MbN: Select your desired language. a English MOKN a MOFFN Icon Action Returns to the previous screen or Date and time outside call. Displays the menu. MMENUN (right soft key) #101 Makes a call. - Page 16 Getting Started – pressing any dial key at all other times. “Eco” or “Eco Off”. Repeat for each base unit. R When eco mode is active, the range of the Eco mode setting base unit is reduced in standby mode. R If you set repeater mode to “On”...
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Page 17: Making/Answering Calls
Making/Answering Calls When storing a calling card access number and/or PIN in the phonebook, a pause is also Making calls needed (page 27). Example: If you need to dial the line access Lift the handset and then dial the phone number “0”... -
Page 18: Useful Features During A Call
Making/Answering Calls Press MRECALLN to answer the 2nd call. Useful features during a To switch between calls, press MRECALLN. call Note: R Please contact your phone service provider Hold for details and availability of this service in your area. Press MMENUN during an outside call. MbN: “Hold”... -
Page 19: Intercom
Making/Answering Calls Outside calls can be transferred or a Making an intercom call conference call with an outside party can be made between handsets in the same radio cell. MMENUN (right soft key) a During an outside call, press MMENUN. MINTERCOMN MbN: “Intercom”... -
Page 20: Nuisance Call Block
Nuisance Call Block – International calls. Single phone numbers and ranges of numbers Nuisance call block can be stored in the call block list up to 1000 items in total. You can press the MCALL BLOCKN button in the following situations to disconnect the Blocking unwanted callers: current call and add a phone number to the When a call is received, the unit does not ring... - Page 21 Nuisance Call Block Blocking incoming calls that Displaying and clearing the have no phone number blocked call count You can block calls when no phone number is The total number of blocked calls (up to provided, such as private callers calls. 65,000) will be displayed.
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Page 22: Automated Call Block
Automated call block – when paging all handsets or the base unit Automated call block R Blocked calls are logged in the caller list. We recommend that you check the caller Automated call block means the unit screens list periodically. If necessary, register the incoming calls before ringing. - Page 23 Automated call block MCLEARN MbN: “Allow Name List” a MOKN Enter the new access code. a MOKN a MERASEN a MbN: “Yes” a MOKN MOFFN MbN: “Yes” a MOKN a MOFFN Displaying and clearing the Greeting message for automated blocked call count call block The total number of blocked calls (up to When the unit answers a call, a greeting...
- Page 24 Automated call block MCALL BLOCKN a MOKN MbN: “Automated Call Greeting” a MOKN MbN: “Default” a MOKN 2 times a MOFFN Playing back the greeting message for automated call block MCALL BLOCKN a MOKN MbN: “Automated Call Greeting” a MOKN MbN: “Play Greeting”...
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Page 25: Phonebook
Phonebook MbN: Select the desired entry. a Phonebook MDETAILN R If you select to display “Single You can store up to 250 phonebook entries Item” (page 33), go to step 3. and assign a name (16 characters max.) and MSAVEN up to 3 phone numbers to each (24 digits max. - Page 26 Phonebook To change the name: Finding and calling from a Edit the name. a MOKN phonebook entry To change the phone number: Edit the phone number. a MOKN MFN W MbN: Select the desired label. a To scroll through all entries MOKN To change the category: MbN: Select the desired entry.
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Page 27: Speed Dial
Phonebook Press MCALLN to dial the number. Edit the name if necessary. a MOKN Note: Edit the phone number if necessary. a MOKN 2 times a MOFFN R When storing a calling card access number and your PIN in the phonebook as one phonebook entry, press MDN (Pause) to add Erasing an entry pauses after the number and PIN as... -
Page 28: Programming
Programming Menu list To access the features, there are 2 methods. n Scrolling through the display menus MMENUN (right soft key) Press MCN, MDN, MEN, or MFN to select the desired main menu. a MOKN Press MCN or MDN to select the desired item from the next sub-menus. a MOKN Press MCN or MDN to select the desired setting. - Page 29 Programming Sub-menu 1 Sub-menu 2 Settings Code Outgoing Call #338 New Message Alert – On/Off <Off> Outgoing Call – – Notification to Outgoing Call Activate – Remote Code <Inactivate> Base Unit Beep #339 <Off> Settings 2-9 Rings #211 Number of Rings <8 Rings>...
- Page 30 Programming Sub-menu 1 Sub-menu 2 Settings Code Ringer Volume – 1-6 <6> #175 – (Intercom) (Handset) – <Ringtone 1> #161 – Ringtone (External) (Handset) – <Ringtone 6> #163 – Ringtone (Intercom) (Handset) Do Not Disturb On/Off #238 Mode <Off> Start/End <23:00/06:00>...
- Page 31 Programming Main menu: “Initial Setup” Sub-menu 1 Sub-menu 2 Settings Code Ringer Setup Off-6 <6> #160 – Ringer Volume (External) – Handset Off-6 <3> #G160 – Ringer Volume (External) – Base Unit 1-6 <6> #175 – Ringer Volume (Intercom) (Handset) Ringtone <Ringtone 1>...
- Page 32 Programming Sub-menu 1 Sub-menu 2 Settings Code Talking Caller ID Handset <On> #162 <On> #G162 Base Unit Automated Call Block/Unblock #787 Block <Unblock> Block Allow Name List – #794 Access Code <1> #789 Automated Call Record Greeting #791 Greeting Play Greeting #792 Default #793...
- Page 33 Programming Sub-menu 1 Sub-menu 2 Settings Code Display Setup <Wallpaper1> #181 – Wallpaper <On> #198 – Clock <Colour1> #182 – Display Colour Colour2 <Multi Items> #192 – Display Mode Single Item Key Backlight <On> #276 – <On> #191 – LCD in charging (LCD backlight) Handset Name –...
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Page 34: Alarm
Programming Sub-menu 1 Sub-menu 2 Settings Code – – #139 Cancel Base Language Display <English> #110 Main menu: “Speed Dial” Operation Code Viewing the speed dial entry. #261 If you program these settings using one of the handsets, you do not need to program the same item using another handset. -
Page 35: Do Not Disturb Mode
Programming R If you want to make an outside call when Important: the snooze function is activated, please R Make sure the unit’s date and time setting stop the snooze function before making the is correct (page 15). call. MMENUN (right soft key) #720 MbN: Select the desired alarm. -
Page 36: Baby Monitor
Programming responsibility to stay close enough to Setting the ring delay handle any eventuality. This setting allows the handset to ring during Note: do not disturb mode if the caller waits long R Both the monitored and monitoring enough. After the selected amount of time handsets must select the same base unit in passes, the handset rings. - Page 37 Programming n From the phonebook: MbN: Select the outside line. MMENUN (right soft key) #268 MMENUN a MbN: “Edit” a MOKN MbN: “On” a MOKN Edit the name if necessary. a MOKN MbN: Select “External” to monitor Edit the phone number if necessary. a from an outside line.
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Page 38: Other Programming
Programming n When monitoring from an outside line: Enter the base unit PIN (default: “0000”). Answer the call. R If you forget your PIN, see page 53. If you want to respond from your monitoring MbN: Select the handsets to be restricted. phone, press #1 using tone dialling. -
Page 39: Registering A Unit
Programming Enter the current 4-digit base unit PIN Handset: (default: “0000”). MOKN a Wait until “Base PIN” is displayed. a Enter the base unit PIN Enter the new 4-digit base unit PIN. a (default: “0000”). a MOKN MOKN R If you forget your PIN, see page 53. MbN: “Yes”... - Page 40 Increasing the range of the base unit You can increase the signal range of the base unit by using a DECT repeater. Please use only the Panasonic DECT repeater noted on page 4. Contact your Panasonic dealer for details. Important: R Before registering the repeater to this base unit, you must turn the repeater mode on.
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Page 41: Caller Id Service
Caller ID Service phonebook, the stored name in the phonebook is displayed and logged in the Using Caller ID service caller list. Important: R This unit is Caller ID compatible. To use Talking Caller ID Caller ID features, you must subscribe to a Caller ID service. - Page 42 Caller ID Service MMENUN a MbN: “Detail” a MOKN R If the entry has already been viewed or answered, “ ” is displayed. Editing a caller’s phone number MCN CID MbN: Select the desired entry. a MMENUN MbN: “Edit & Call” a MOKN Edit the number.
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Page 43: Answering System
Answering System Base unit Answering system Press MANSWER ON/OFFN to turn on/off the answering system. The answering system can answer and record calls for you when you are unavailable to Handset answer the phone. To turn on: You can also set the unit to play a greeting MMENUN (right soft key) #327 message but not to record caller messages by To turn off:... -
Page 44: Listening To Messages
Answering System messages are not recorded and the unit If pressed within the first 5 seconds of a plays a different pre-recorded greeting message, the previous message is message asking callers to call again. played. Rewinding the message Resetting to a pre-recorded greeting Press and hold M N until the unit plays the message... -
Page 45: Advanced New Message Alerting Features
Answering System When you play a message from the MbN: Select the desired item from the message list, the unit stops message message list. a MPLAYN playback and the display goes back to the R You can erase the selected message message list. - Page 46 Answering System recorded. The base unit calls a phone number Editing the set phone number you specify. You can then operate the answering system remotely to listen to the MMENUN (right soft key) #338 new message. MbN: “Notification to” a MOKN To use this feature, you must: –...
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Page 47: Remote Operation
Answering System n When the remote access code is set to Deactivating remote operation “Inactivate”: Press * in step 2 on “Remote access code”, Press 4 to play the new message during page 47. the announcement. R The entered remote access code is deleted. n When the remote access code is set to “Activate”: Using the answering system... -
Page 48: Answering System Settings
Answering System Operation Number of rings before the unit Turn answering system off answers a call Erase currently playing message You can change the number of times the Erase all messages phone rings “Number of Rings” before the unit answers a call. You can select 2 to 9 Reset to a pre-recorded greeting rings, or “Auto”. -
Page 49: Useful Information
Useful Information Voicemail service In addition to your unit’s answering system you may also have voicemail service from your phone service provider. Voicemail is an answering service that may be offered by your phone service provider. This service can also record calls when you are unavailable to answer the phone or when your line is busy. - Page 50 Useful Information Alphabet character table (ABC) Numeric entry table (0-9) Greek character table ( Extended 1 character table ( R The following are used for both uppercase and lowercase: Extended 2 character table ( Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333...
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Page 51: Error Messages
Useful Information R The following are used for both uppercase and lowercase: Cyrillic character table ( Error messages Display message Cause/solution Base no power R Confirm the base unit’s AC adaptor is connected to the unit and the power outlet correctly. No link to base. -
Page 52: Troubleshooting
Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset. General use Problem Cause/solution The handset does not turn... - Page 53 Useful Information Problem Cause/solution I cannot use the intercom R This feature is available between the handsets. Although the feature. handset displays “Intercom”, this feature is not available for single handset models. The unit does not emit the R The number of rings decreases by 1 from the specified specified number of rings.
- Page 54 Useful Information Making/answering calls, intercom Problem Cause/solution R The handset is too far from the base unit. Move closer. is displayed. R The base unit’s AC adaptor is not properly connected. Reconnect AC adaptor to the base unit. R The handset is not registered to the base unit. Register it (page 39).
- Page 55 Useful Information Problem Cause/solution Caller information is R Depending on your phone service provider, the unit may displayed or announced display the caller’s information at the 2nd ring or later. Set the late. first ring to “Off” (page 31). R Move closer to the base unit. Caller information is not R To use the Talking Caller ID feature, store the name and announced.
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Page 56: Conditions Of Guarantee
8. The guarantee period applicable to this product shall be 12 months. Please keep these operating instructions with your receipt. Panasonic U.K. a branch of Panasonic Marketing Europe GmbH Receipt No. Date of purchase Model No. -
Page 57: Index
Index Error messages: 51 First ring: 31 Index Handset Deregistration: 39 Additional base units: 39 Locator: 14 Alarm: 34 Name: 38 Answering calls: 17 Registration: 39 Answering system: 43 Hold: 18 Call screening: 48 Erasing messages: 44, 45, 48 Intercom: 19 Greeting message: 43 Key lock: 19 Greeting only: 48... - Page 58 Notes...
- Page 59 Notes...
- Page 60 2 Check if telephone line cord is connected. 3 Use rechargeable Ni-MH batteries. (Alkaline/Manganese/Ni-Cd batteries CANNOT be used.) 4 Read troubleshooting page in the Operating Instructions. If you still have any problems, please call the Panasonic DECT Helpline 0344 844 3899 (U.K.) 01289 8333 (Ireland) or contact us through our website: www.panasonic.co.uk...