Cannot Print From A Computer; Checking The Connection (Usb); Checking The Software And Data - Epson EcoTank ET-M1140 Series User Manual

User's Guide
❏ Mac OS
Select System Preferences from the
select the printer. Click Options & Supplies > Utility > Open Printer Utility, and then click Printer Settings.
❏ Disable the Power Off If Inactive and Power Off If Disconnected settings.
❏ Disable the Power Off Timer setting.
Note:
Your product may have the Power Off Timer feature or Power Off If Inactive and Power Off If Disconnected features
depending on the location of purchase.

Cannot Print from a Computer

Checking the Connection (USB)

❏ Connect the USB cable securely to the printer and the computer.
❏ If you are using a USB hub, try to connect the printer directly to the computer.
❏ If the USB cable cannot be recognized, change the port, or change the USB cable.
❏ If the printer cannot print using a USB connection, try the following.
Disconnect the USB cable from the computer. Right-click on the printer icon displayed on the computer, and
then select Remove Device. Next, connect the USB cable to the computer and try a test print.

Checking the Software and Data

❏ Make sure that a genuine Epson printer driver is installed. If a genuine Epson printer driver is not installed, the
available functions are limited. We recommend using a genuine Epson printer driver. See the related
information link below for details.
❏ If you are printing a large data size image, the computer may run out of memory. Print the image at a lower
resolution or a smaller size.
Related Information
"Checking for Genuine Epson Printer Drivers" on page 84
&
Solving Problems
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
83