Epson ET-M3180 Series User Manual

page of 248

/ 248
Contents
Table of Contents
Bookmarks

Table of Contents

Quick Links

Download this manual

User's Guide

NPD6006-04 EN

Table of Contents

Chapters

Table of Contents

Summary of Contents for Epson ET-M3180 Series

Page 1 User's Guide NPD6006-04 EN...
Page 2: Table Of Contents
User's Guide Contents Contents Connecting to Android Devices using Wi-Fi About This Manual Direct....... . 27 Introduction to the Manuals.
Page 3 Faxes (Using Fax Setting Wizard)....81 Using Epson iPrint..... . 116 Making Settings Individually for Printer's Fax Using Epson Print Enabler.
Page 4 Maintenance Box Code.....162 Images (Epson Scan 2)..... 181 Maintenance Box Handling Precautions.
Page 5 Cannot Connect from Devices Even Though Network Settings are No Problems..205 Software Update Tools (EPSON Software Checking the SSID Connected to the Printer. . . 207 Updater)....... 185 Checking the SSID for the Computer.
Page 6 Memory Full Error Occurs....223 Contacting Epson Support....246 Sent Fax Quality Is Poor....224 Faxes Are Sent at the Wrong Size.
Page 7: About This Manual
About This Manual Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications. ❏ Important Safety Instructions (paper manual) Provides you with instructions to ensure the safe use of this printer.
Page 8 User's Guide About This Manual Searching by keyword Click Edit > Advanced Search. Enter the keyword (text) for information you want to find in the search window, and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page. Jumping directly from bookmarks Click a title to jump to that page.
Page 9: Marks And Symbols
Descriptions Used in this Manual ❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS High Sierra. The content displayed on the screens varies depending on the model and situation.
Page 10 User's Guide About This Manual ❏ Microsoft ® ® Windows Server 2012 operating system ❏ Microsoft ® ® Windows Server 2008 R2 operating system ❏ Microsoft ® ® Windows Server 2008 operating system ❏ Microsoft ® ® Windows Server 2003 R2 operating system ❏...
Page 11: Important Instructions
❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols ❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.
Page 12: Printer Advisories And Warnings
User's Guide Important Instructions ❏ Keep ink bottle, the ink tank unit, and maintenance box out of the reach of children. Do not allow children to drink from or handle the ink bottle and ink bottle cap. Printer Advisories and Warnings Read and follow these instructions to avoid damaging the printer or your property.
Page 13: Advisories And Warnings For Transporting Or Storing The Printer
User's Guide Important Instructions ❏ Be careful not to trap your fingers when closing the scanner unit. ❏ Do not press too hard on the scanner glass when placing the originals. ❏ Always turn the printer off using the button. Do not unplug the printer or turn off the power at the outlet until the light stops flashing.
Page 14: Printer Basics
User's Guide Printer Basics Printer Basics Part Names and Functions ADF (Automatic Document Feeds originals automatically. Feeder) ADF cover Open when removing originals jammed in the ADF. ADF input tray Supports loaded originals. ADF edge guide Feeds originals straight into the printer. Slide to the edges of the originals. ADF document support Supports originals.
Page 15 User's Guide Printer Basics Paper cassette cover Open to load paper in the paper cassette. Front cover Open when removing jammed paper. Output tray Holds the ejected paper. Document cover Blocks external light while scanning. Scanner glass Place the originals. Print head Ink is ejected from the print head nozzles underneath.
Page 16: Control Panel
User's Guide Printer Basics Stopper Position the stopper to prevent print outs from falling from the output tray. LAN port Connects a LAN cable. USB port Connects a USB cable to connect with a computer. LINE port Connects a phone line. EXT.
Page 17: Basic Screen Configuration
User's Guide Printer Basics Turns the printer on or off. Unplug the power cord when the power light is off. Displays the home screen. Displays menus and messages. Displays the solutions when you are in trouble. Turns on when received documents that have not yet been read, printed, or saved, are stored in the printer's memory.
Page 18: Touch Screen Operations
User's Guide Printer Basics Indicates the network connection status. Select the icon to check and change the current settings. This is the shortcut for the following menu. Settings > General Settings > Network Settings > Wi-Fi Setup The printer is not connected to a wired (Ethernet) network or unset it. The printer is connected to a wired (Ethernet) network.
Page 19: Basic Operations
User's Guide Printer Basics Press or select the items or the icons. Flick Scroll the screen swiftly. Slide Hold and move the items around. Basic Operations Tap anywhere on the setting item to switch it on and off. Tap the input field to enter the value, name and so on.
Page 20: Entering Characters
User's Guide Printer Basics Entering Characters You can enter characters and symbols by using on-screen keyboard when you register a contact, make network settings, and so on. Note: Available icons vary depending on the setting item. Indicates the character count. Moves the cursor to the input position.
Page 21 User's Guide Printer Basics ❏ Tap How To at the bottom of the operation screen: Displays the context-sensitive animation. Indicates the total number of steps and the current step number. In the example above, it shows step 3 from 4 steps. Returns to the previous step.
Page 22: Network Settings
User's Guide Network Settings Network Settings Network Connection Types You can use the following connection methods. Ethernet Connection Connect the printer to a hub with an Ethernet cable. Related Information “Making Advanced Network Settings” on page 37 & Wi-Fi Connection Connect the printer and the computer or smart device to the wireless router.
Page 23: Wi-Fi Direct (Simple Ap) Connection
Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with Windows computers with disc drives.)
Page 24: Connecting To A Smart Device
You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the smart device. To use the printer from a smart device, set up from the following website. Access to the website from the smart device that you want to connect to the printer. http://epson.sn > Setup Note: If you want to connect a computer and a smart device to the printer at the same time, we recommend setting up from the computer first by using the installer.
Page 25 Network Settings ❏ Epson iPrint version 7.0 or later Epson iPrint is used to print from a smart device. Install Epson iPrint on the smart device in advance. Note: You only need to make these settings for the printer and the smart device that you want to connect to once. Unless you disable Wi-Fi Direct or restore the network settings to their defaults, you do not need to make these settings again.
Page 26 6. Tap the notification displayed on the screen of the iPhone, iPad or iPod touch. 7. Tap Join. 8. On the printer's control panel, select Next. 9. On the iPhone, iPad or iPod touch, start Epson printing app. Examples of Epson printing apps...
Page 27: Connecting To Android Devices Using Wi-Fi Direct
This method allows you to connect the printer directly to your Android device without a wireless router. The following conditions are required to use this function. ❏ Android 4.4 or later ❏ Epson iPrint version 7.0 or later Epson iPrint is used to print from a smart device. Install Epson iPrint on the smart device in advance.
Page 28 2. Tap Wi-Fi Direct. 3. Tap Start Setup. 4. Tap Android. 5. On the smart device, start Epson iPrint. 6. On the Epson iPrint screen, tap Printer is not selected.. 7. Select the printer that you want to connect to.
Page 29: Connecting To Devices Other Than Ios And Android Using Wi-Fi Direct
User's Guide Network Settings See the information displayed on the printer's control panel to select the printer. Note: Printers may not been displayed depending on the Android device. If printers are not displayed, connect by selecting Other OS Devices. See the related information link below for connecting. 8.
Page 30 User's Guide Network Settings 4. Tap Other OS Devices. The Network Name(SSID) and Password for Wi-Fi Direct for the printer are displayed.
Page 31 User's Guide Network Settings 5. On the smart device's Wi-Fi screen, select the SSID shown on the printer's control panel, and then enter the password. 6. On the printer's control panel, select Next.
Page 32 7. On the smart device, start Epson printing app. Examples of Epson printing apps 8. On the Epson printing app screen, tap Printer is not selected.. 9. Select the printer that you want to connect to. See the information displayed on the printer's control panel to select the printer.
Page 33: Making Wi-Fi Settings From The Printer
User's Guide Network Settings Related Information “Printing from Smart Devices” on page 116 & Making Wi-Fi Settings from the Printer You can make network settings from the printer's control panel in several ways. Choose the connection method that matches the environment and conditions that you are using. If you know the information for the wireless router such as SSID and password, you can make settings manually.
Page 34: Making Wi-Fi Settings By Push Button Setup (Wps)
User's Guide Network Settings If the printer has already been connected by Ethernet, tap Change to Wi-Fi connection., and then select Yes after checking the message. 4. Select Wi-Fi Setup Wizard. 5. Select the SSID for the wireless router. Note: ❏...
Page 35: Making Wi-Fi Settings By Pin Code Setup (Wps)
User's Guide Network Settings 3. Tap Start Setup. If the network connection is already set up, the connection details are displayed. Tap Change Settings to change the settings. If the printer has already been connected by Ethernet, tap Change to Wi-Fi connection., and then select Yes after checking the message.
Page 36: Making Wi-Fi Direct (Simple Ap) Connection Settings
User's Guide Network Settings 2. Select Wi-Fi (Recommended). If the printer has already been connected by Ethernet, select Router. 3. Tap Start Setup. If the network connection is already set up, the connection details are displayed. Tap Change Settings to change the settings.
Page 37: Making Advanced Network Settings
User's Guide Network Settings 6. Enter the password displayed on the printer's control panel on the computer or smart device. Note: When you enable Wi-Fi Direct, it remains enabled unless you restore the default network settings and disable Wi-Fi Direct. 7.
Page 38: Checking The Network Connection Status
User's Guide Network Settings ❏ TCP/IP ❏ Auto Select when you are using a wireless router at home or you are allowing the IP address to be acquired automatically by DHCP. ❏ Manual Select when you do not want the printer's IP address to be changed. Enter the addresses for IP Address, Subnet Mask, and Default Gateway, and make DNS Server settings according to your network environment.
Page 39: Network Icon
User's Guide Network Settings Network Icon You can check the network connection status and strength of the radio wave using the network icon on the printer's home screen. Related Information “Icons displayed in the LCD Screen” on page 17 & Checking Detailed Network Information from the Control Panel When your printer is connected to the network, you can also view other network-related information by selecting the network menus you want to check.
Page 40 User's Guide Network Settings 3. Tap Reports > Network. The connection check starts. 4. Tap Print Check Report. 5. Follow the instructions on the printer's screen to print the network connection report. If an error has occurred, check the network connection report, and then follow the printed solutions. 6.
Page 41 User's Guide Network Settings Related Information “E-1” on page 41 & “E-2, E-3, E-7” on page 41 & “E-5” on page 42 & “E-6” on page 42 & “E-8” on page 43 & “E-9” on page 43 & “E-10” on page 43 &...
Page 42 ❏ If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are applicable, reset your network settings by downloading and running the software from the following website. http://epson.sn > Setup ❏ Another smart device was added to the network using push button setup.
Page 43 If still does not connect your printer and network devices after confirming the above, turn off the wireless router. Wait for about 10 seconds, and then turn it on. Then reset your network settings by downloading and running the installer from the following website. http://epson.sn > Setup Related Information “Connecting to a Computer”...
Page 44 ❏ Turn off the wireless router. Wait for about 10 seconds, and then turn it on. ❏ Make network settings again using the installer. You can run it from the following website. http://epson.sn > Setup ❏ You can register several passwords on a wireless router that uses WEP security type. If several passwords are registered, check if the first registered password is set on the printer.
Page 45: Printing A Network Status Sheet
❏ Make network settings on the computer that is on the same network as the printer using the installer. You can run it from the following website. http://epson.sn > Setup ❏ You can register several passwords on a wireless router that uses the WEP security type. If several passwords are registered, check if the first registered password is set on the printer.
Page 46: Replacing Or Adding New Wireless Routers
Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with Windows computers with disc drives.)
Page 47: Changing The Network Connection To Ethernet From The Control Panel
User's Guide Network Settings Select Set up Printer connection again (for new network router or changing USB to network, etc.) on the Install Software screen, and then click Next. Changing the Network Connection to Ethernet from the Control Panel Follow the steps below to change the network connection to Ethernet from Wi-Fi using the control panel. 1.
Page 48: Disabling Wi-Fi From The Control Panel
User's Guide Network Settings Changing network name (SSID) Change the Wi-Fi Direct (simple AP) network name (SSID) used for connecting to the printer to your arbitrary name. You can set the network name (SSID) in ASCII characters that is displayed on the software keyboard on the control panel.
Page 49: Disconnecting Wi-Fi Direct (Simple Ap) Connection From The Control Panel
User's Guide Network Settings 7. Close the Network Connection Settings screen. 8. Press the button. Disconnecting Wi-Fi Direct (Simple AP) Connection from the Control Panel Note: When Wi-Fi Direct (Simple AP) connection disabled, all computers and smart devices connected to the printer in Wi-Fi Direct (Simple AP) connection are disconnected.
Page 50: Preparing The Printer
Epson recommends using genuine Epson paper to ensure high-quality printouts. Note: ❏ The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support. ❏ When printing on genuine Epson paper at a user defined size, only Standard or Normal print quality settings are available.
Page 51 User's Guide Preparing the Printer Related Information “Part Names and Functions” on page 14 & Commercially Available Paper Plain papers Media Name Size Loading Capacity (Sheets) 2-Sided Printing Paper Cassette Rear Paper Feed Slot ✓ Plain paper Letter, A4 Copy paper ✓...
Page 52 Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ To achieve high-quality printouts with genuine Epson paper, use the paper in the environment stated on the sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side.
Page 53: Loading Paper In The Paper Cassette
User's Guide Preparing the Printer Loading Paper in the Paper Cassette 1. Open the paper cassette cover until it clicks. 2. Check that the printer is not operating, and then slide out the paper cassette. Important: The paper cassette cannot be removed.
Page 54 User's Guide Preparing the Printer 3. Slide the edge guides to their maximum position. 4. With the printable side facing down, load paper until it touches the back of the paper cassette. Important: Do not load more than the maximum number of sheets specified for the paper. ❏...
Page 55 User's Guide Preparing the Printer ❏ Legal Load paper using the line. 5. Slide the edge guides to the edges of the paper. 6. Insert the paper cassette gently. 7. Close the paper cassette cover when loading paper shorter than A4 size. 8.
Page 56: Loading Paper In The Rear Paper Feed Slot
User's Guide Preparing the Printer 9. When you load business card size paper, lower the output switch lever to output the paper to the front of the printer. Note: ❏ We also recommend outputting envelopes to the front of the printer. Related Information “Paper Handling Precautions”...
Page 57 User's Guide Preparing the Printer ❏ Envelopes ❏ Pre-punched paper Note: ❏ Load a single sheet of paper without binding holes at the top and bottom. ❏ Adjust the print position of your file to avoid printing over the holes. 3.
Page 58: Loading Envelopes And Precautions
User's Guide Preparing the Printer Note: We also recommend outputting envelopes to the front of the printer. Note: ❏ For letterhead paper, select Letterhead as the paper type. ❏ For letterhead paper, if you print on paper that is smaller than the setting in the printer driver, the printer may print beyond the edges of the paper which can lead to ink smears on your printouts and excess ink building up inside the printer.
Page 59: List Of Paper Type
List of Paper Type To obtain optimum printing results, select the paper type that suits the paper. Media Name Media Type Control Panel Printer Driver Epson Bright White Ink Jet Paper Plain paper Plain paper Epson Matte Paper-Heavyweight Matte Epson Matte...
Page 60: Placing Originals
User's Guide Preparing the Printer ❏ When you load thick paper or business card size paper, lower the output switch lever to output paper to the front of the printer. We also recommend outputting envelopes to the front of the printer. Placing Originals Place originals on the scanner glass or the ADF.
Page 61: Placing Originals On The Adf
User's Guide Preparing the Printer Placing Originals on the ADF 1. Align the edges of the originals. 2. Open the ADF input tray. 3. Pinch and slide out the ADF edge guide. 4. Place the originals face-up and short edge first in the ADF, and then slide the ADF edge guide to the edge of the originals.
Page 62: Placing Originals On The Scanner Glass
User's Guide Preparing the Printer Important: ❏ Do not load originals above the line indicated by the triangle symbol on the ADF. ❏ Do not add originals while scanning. Related Information “Available Originals for the ADF” on page 60 & Placing Originals on the ADF for 2-up Copying Place the originals in the direction shown in the illustration, and then select the orientation setting.
Page 63 User's Guide Preparing the Printer Important: When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass. 1. Open the document cover. 2. Remove any dust or stains on the surface of the scanner glass using a soft, dry, clean cloth. Note: If there is any trash or dirt on the scanner glass, the scanning range may expand to include it, so the image of the original may be displaced or reduced.
Page 64: Managing Contacts
User's Guide Preparing the Printer 4. Close the cover gently. Important: Do not apply too much force to the scanner glass or the document cover. Otherwise, they may be damaged. 5. Remove the originals after scanning. Note: If you leave the originals on the scanner glass for a long time, they may stick to the surface of the glass. Placing an ID Card for Copying Place an ID card 5 mm away from the corner mark of the scanner glass.
Page 65: Registering Or Editing Grouped Contacts
User's Guide Preparing the Printer 5. Tap OK. Related Information “Entering Characters” on page 20 & Registering or Editing Grouped Contacts Adding contacts to a group allows you to send a fax to multiple destinations at the same time. 1. Select Fax on the home screen. 2.
Page 66 User's Guide Preparing the Printer Related Information “Application for Configuring Printer Operations (Web Config)” on page 180 & “Running Web Config on a Web Browser” on page 180 & Destination Setting Items Items Settings and Explanation Name Enter a name displayed in the contacts in 30 characters or less in Unicode (UTF-8). If you do not specify this, leave it blank.
Page 67: Menu Options For Settings
User's Guide Preparing the Printer Menu Options for Settings Select Settings on the home screen of the printer to make various settings. Menu Options for General Settings Select the menus on the control panel as described below. Settings > General Settings Basic Settings Select the menus on the control panel as described below.
Page 68 User's Guide Preparing the Printer ❏ Daylight Saving Time Select the summer time setting that applies to your area. ❏ Time Difference Enter the time difference between your local time and UTC (Coordinated Universal Time). Country/Region: Select the country or region in which you are using your printer. If you change the country or region, your fax settings return to their defaults and you must select them again.
Page 69 User's Guide Preparing the Printer Printing Language: Select the printing language for the USB interface or the network interface. Universal Print Settings: These print settings are applied when you print by an external device without using the printer driver. Top Offset: Adjust the top margin of the paper.
Page 70 User's Guide Preparing the Printer ❏ Number of Copies Set the number of copies to print. ❏ Binding Margin Select the binding position. ❏ Auto Paper Ejection Select On to eject paper automatically when printing is stopped during a print job. ❏...
Page 71 User's Guide Preparing the Printer Auto Error Solver: Select an action to perform when a 2-sided printing error or a memory full error occurs. ❏ On Displays a warning and prints in single-sided mode when a 2-sided printing error occurs, or prints only what the printer could process when a memory full error occurs.
Page 72 Settings > General Settings > Web Service Settings Epson Connect Services: Displays whether the printer is registered and connected to Epson Connect. You can register to the service by selecting Register and follow the instructions. When you have registered, you can change the following settings.
Page 73: Menu Options For Maintenance
User's Guide Preparing the Printer Google Cloud Print Services: Displays whether the printer is registered and connected to Google Cloud Print services. When you have registered, you can change the following settings. ❏ Enable/Disable ❏ Unregister For details on registering to Google Cloud Print services, see the following web site. https://www.epsonconnect.com/ http://www.epsonconnect.eu (Europe only)
Page 74: Menu Options For Print Status Sheet
User's Guide Preparing the Printer ❏ Horizontal Alignment Select this feature if horizontal banding appears at regular intervals in your printouts. Reset Ink Level: Select this feature to reset the ink level to 100% when refilling the ink tank. Remaining capacity of Maintenance box: Displays the approximate service life of the maintenance box.
Page 75: Menu Options For Reports
User's Guide Preparing the Printer Displays the total number of prints including items such as the status sheet from the time you purchased the printer. Menu Options for Reports Select the menus on the control panel as described below. Settings > Reports Checks the current connection status for the following menus and prints a report.
Page 76: Menu Options For Firmware Update
User's Guide Preparing the Printer ❏ Clear All Data and Settings Menu Options for Firmware Update Select the menus on the control panel as described below. Settings > Firmware Update Update: Check if the latest version of the firmware has been uploaded to the network server. If an update is available, you can select whether or not to start updating.
Page 77: Fax Settings
User's Guide Fax Settings Fax Settings Before Using Fax Features Set up the following to use the fax features. ❏ Connect the printer correctly with the phone line and, if necessary, with a phone ❏ Complete the Fax Setting Wizard, which is required to make basic settings. Set the following as necessary.
Page 78: Connecting The Printer To A Phone Line
User's Guide Fax Settings Connecting the Printer to a Phone Line Connect the printer to a telephone wall jack using an RJ-11 (6P2C) phone cable. When connecting a telephone to the printer, use a second RJ-11 (6P2C) phone cable. Depending on the area, a phone cable may be included with the printer. If it is included, use that cable. You may need to connect the phone cable to an adapter provided for your country or region.
Page 79: Connecting Your Phone Device To The Printer
User's Guide Fax Settings Note: If your DSL modem is not equipped with a built-in DSL filter, connect a separate DSL filter. Connecting Your Phone Device to the Printer When using the printer and your telephone on a single phone line, connect the telephone to the printer. Note: ❏...
Page 80 User's Guide Fax Settings 2. Connect the phone device and the EXT. port with a phone cable. Note: When sharing a single phone line, make sure you connect the phone device to the EXT. port of the printer. If you split the line to connect the phone device and the printer separately, the phone and the printer do not work correctly.
Page 81: Making The Printer Ready To Send And Receive Faxes (Using Fax Setting Wizard)
User's Guide Fax Settings Making the Printer Ready to Send and Receive Faxes (Using Fax Setting Wizard) Fax Setting Wizard configures the basic fax features to make the printer ready to send and receive faxes. The Wizard is displayed automatically when the printer is turned on for the first time. You can also display the wizard manually from the printer's control panel.
Page 82: Making Settings Individually For Printer's Fax Features
User's Guide Fax Settings Note: ❏ Distinctive ring services, offered by many telephone companies (the service name differs by company), allows you to have several phone numbers on one phone line. Each number is assigned a different ring pattern. You can use one number for voice calls and another for fax calls.
Page 83: Setting Receive Mode
User's Guide Fax Settings Setting Receive Mode There are two options in Receive Mode for receiving incoming faxes. You can make settings in the menu below. Settings > General Settings > Fax Settings > Basic Settings > Receive Mode Receive Mode Use of Phone Line Manual Mainly for phoning, but also for faxing...
Page 84: Making Settings When You Connect An External Phone Device
User's Guide Fax Settings Receiving Faxes With an External Phone Device A printer with an external phone device works as follows. ❏ If your phone device is the answering machine and when it answers within the number of rings set in Rings to Answer: - If the ringing is for a fax: The printer automatically switches to receive faxes.
Page 85: Making Settings For Blocking Junk Faxes
User's Guide Fax Settings Making Settings to Receive Faxes Operating Only a Connected Phone (Remote Receive) You can start receiving incoming faxes by only picking up the handset and operating the phone, without operating the printer at all. The Remote Receive feature is available for telephones that support tone dialing. 1.
Page 86: Making Settings To Send And Receive Faxes On A Computer
User's Guide Fax Settings ❏ Inbox in the Printer You can save received faxes to the Inbox. You can view them on the printer's control panel so that you can print only the ones you want to print or delete unnecessary faxes. ❏...
Page 87: Menu Options For Fax Settings
User's Guide Fax Settings Making Save to Computer Setting to Also Print on the Printer to Receive Faxes You can make the setting to print received faxes on the printer as well as save them on a computer. 1. Select Settings on the home screen on the printer's control panel. 2.
Page 88: Receive Settings Menu
User's Guide Fax Settings Selecting Fax Setting Wizard makes basic fax settings. Follow the on-screen instructions. Related Information “Making the Printer Ready to Send and Receive Faxes (Using Fax Setting Wizard)” on page 81 & Receive Settings Menu Related Information “Fax Output Settings Menu”...
Page 89: Report Settings Menu
User's Guide Fax Settings Item Description Print Start Timing Select options to start printing the faxes to receive. ❏ All Pages Received: Printing starts after receiving all of the pages. To start printing from the first page or last page depends on the setting of Collation Stack feature. See the explanation for Collation Stack.
Page 90 User's Guide Fax Settings Item Description Automatically corrects errors in the fax transmission (Error Correction Mode), mostly caused by telephone line noise. If this is disabled, you cannot send documents in color. Dial Tone Detection Detects a dial tone before starting to dial. If the printer is connected to a PBX (Private Branch Exchange) or digital phone line, the printer may fail to start dialing.
Page 91: Security Settings Menu
User's Guide Fax Settings Related Information “Making the Printer Ready to Send and Receive Faxes (Using Fax Setting Wizard)” on page 81 & “Setting Receive Mode” on page 83 & “Making Settings to Receive Faxes Operating Only a Connected Phone (Remote Receive)” on page 85 &...
Page 92: Printing
User's Guide Printing Printing Printing from the Printer Driver on Windows Accessing the Printer Driver When accessing the printer driver from the computer's control panel, the settings are applied to all of the applications. Accessing the printer driver from the control panel ❏...
Page 93 User's Guide Printing 2. Select Print or Page Setup from the File menu. 3. Select your printer. 4. Select Preferences or Properties to access the printer driver window. 5. Change the settings as necessary. See the menu options for the printer driver for details. Note: ❏...
Page 94: Printing On 2-Sides
User's Guide Printing Printing on 2-Sides You can print on both sides of the paper. You can also print a booklet that can be created by re-ordering the pages and folding the printout. Note: ❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur. ❏...
Page 95: Printing Several Pages On One Sheet
User's Guide Printing Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Print Settings On the printer driver's Main tab, select 2-Up or 4-Up as the Multi-Page setting. Related Information “Printing Basics”...
Page 96: Printing A Reduced Or Enlarged Document
User's Guide Printing “Main Tab” on page 107 & Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer. Print Settings On the printer driver's More Options tab, select the document size from the Document Size setting.
Page 97 User's Guide Printing Print Settings On the printer driver's Main tab, select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster as the Multi-Page setting. If you click Settings, you can select the panels that you do not want to print. You can also select the cutting guide options.
Page 98 User's Guide Printing 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks. 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back.
Page 99 User's Guide Printing 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks). 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.
Page 100 User's Guide Printing 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks. 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
Page 101 User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
Page 102: Printing With A Header And Footer
User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing with a Header and Footer You can print information such as a user name and printing date in headers or footers. Print Settings On the printer driver's More Options tab, click Watermark Features, and then select Header/Footer. Click Settings, and then select the items you want to print.
Page 103: Printing A Watermark
User's Guide Printing Related Information “Printing Basics” on page 92 & “More Options Tab” on page 107 & Printing a Watermark You can print a watermark such as "Confidential" or an anti-copy pattern on your printouts. If you print with an anti-copy pattern, the hidden letters appear when photocopied in order to distinguish the original from the copies.
Page 104: Adjusting The Print Tone
User's Guide Printing Print Settings On the printer driver's Main tab, select Job Arranger Lite. When you start printing, the Job Arranger Lite window is displayed. With the Job Arranger Lite window opened, open the file that you want to combine with the current file, and then repeat the above steps.
Page 105: Printing To Emphasize Thin Lines
User's Guide Printing Printing to Emphasize Thin Lines You can thicken thin lines that are too thin to print. Print Settings On the printer driver's More Options tab, click Image Options in the Tone Correction setting. Select Emphasize Thin Lines. Related Information “Printing Basics”...
Page 106: Printing Clear Bar Codes
User's Guide Printing Printing Clear Bar Codes You can print a bar code clearly and make it easy to scan. Only enable this feature if the bar code you printed cannot be scanned. You can use this feature under the following conditions. ❏...
Page 107 User's Guide Printing Main Tab Printing Presets Add/Remove Presets You can add or remove your own presets for frequently used print settings. Select the preset you want to use from the list. Show Settings Displays a list of items currently set on the Main and More Options tabs. Reset Defaults Return all settings to their factory default values.
Page 108 User's Guide Printing Reset Defaults Return all settings to their factory default values. The settings on the Main tab are also reset to their defaults. Document Size Select the size of your document. Output Paper Select the paper size on which you want to print. If the Output Paper differs from the Document Size, Reduce/Enlarge Document is selected automatically.
Page 109: Printing From The Printer Driver On Mac Os
Job Arranger Lite Opens the Job Arranger Lite window. Here you can open and edit previously saved data. EPSON Status Opens the EPSON Status Monitor 3 window. Here you can confirm the status of the printer and the Monitor 3 consumables.
Page 110 Printing 4. Select Print Settings from the pop-up menu. Note: On OS X Mountain Lion or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and then add the printer again.
Page 111: Printing On 2-Sides
User's Guide Printing Printing on 2-Sides You can print on both sides of the paper. Note: ❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur. ❏ Depending on the paper and the data, ink may bleed through to the other side of the paper. Related Information “Available Paper and Capacities”...
Page 112: Printing Several Pages On One Sheet
User's Guide Printing Printing Several Pages on One Sheet You can print several pages of data on a single sheet of paper. Print Settings Select Layout from the pop-up menu. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border.
Page 113: Printing A Reduced Or Enlarged Document
User's Guide Printing Related Information “Printing Basics” on page 109 & “Menu Options for Paper Handling” on page 114 & Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer.
Page 114: Menu Options For The Printer Driver
ColorSync Select the method for color adjustment. These options adjusts colors between the printer and the computer display to minimize the difference in color. EPSON Color Controls Menu Options for Paper Handling Collate pages Prints multi-page documents collated in order and sorted into sets.
Page 115: Making Operation Settings For The Mac Os Printer Driver
User's Guide Printing Menu Options for Cover Page Print Cover Page Select whether or not to print a cover page. When you want to add a back cover, select After document. Cover Page Type Select the contents of the cover page. Menu Options for Print Settings Paper Source Select the paper source from which the paper is fed.
Page 116: Printing From Smart Devices
Using Epson iPrint Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same wireless network as your printer, or remote print, printing from a remote location over the Internet.
Page 117: Using Epson Print Enabler
Displays photos and documents you selected. Starts printing. Note: To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes. Using Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later).
Page 118: Using Airprint
3. On your Android device, install the Epson Print Enabler plug-in from Google Play. 4. Connect your Android device to the same wireless network as your printer. 5. Go to Settings on your Android device, select Connected devices > Printing, and then enable Epson Print Enabler.
Page 119: Canceling The Ongoing Job
User's Guide Printing Related Information “Loading Paper in the Paper Cassette” on page 53 & “Printer Settings” on page 68 & Canceling the Ongoing Job on the printer's control panel to cancel the print job in progress.
Page 120: Copying
User's Guide Copying Copying Copying Basics This section explains the steps for basic copying. 1. Place the originals. If you want to copy multiple originals, place all of the originals on the ADF. 2. Select Copy on the home screen. 3.
Page 121: Copying Multiple Originals Onto One Sheet
User's Guide Copying Copying Multiple Originals onto One Sheet You can copy two originals onto a single sheet of paper. 1. Select Copy on the home screen. 2. Select Advanced Settings tab > Multi-Page, and select 2-up. You can also specify the layout order and orientation of the original. 3.
Page 122 User's Guide Copying Reduce/Enlarge: Configures the magnification ratio of the enlargement or reduction. If you want to reduce or enlarge the original by a specific percentage, select the value, and then enter a percentage within a range of 25 to 400%. ❏...
Page 123 User's Guide Copying ❏ Group (Same Pages) Copies the originals by page as a group. ❏ Collate (Page Order) Copies the originals collated in order and sorted into sets. Original Orientation: Select the orientation of your original. Remove Shadow: Removes shadows that appear around copies when copying thick paper or that appear in the center of copies when copying a booklet.
Page 124: Scanning
You can send scanned images from the printer's control panel to the following destinations. Computer You can save the scanned image to a computer connected to the printer. Before scanning, install Epson Scan 2 and Epson Event Manager on your computer.
Page 125 User's Guide Scanning ❏ Follow custom setting: Saves the scanned image using the settings on the Epson Event Manager. You can change the scan settings such as the scanning size, folder to save to, or save format. 6. Tap Related Information “Placing Originals”...
Page 126 User's Guide Scanning 3. Click Make Job Settings.
Page 127 User's Guide Scanning 4. Make scan settings on the Job Settings screen. ❏ Edit Job Settings: Select Custom Action. ❏ Setting: Scan using the best settings for the selected type of original. Click Detailed Settings for Scanning to set the items such as the resolution or the color for saving the scanned image. ❏...
Page 128: Scanning To The Cloud
6. Make sure that the Custom Action is selected on the Custom Action list. 7. Click Close to close Epson Event Manager. Scanning to the Cloud You can send scanned images to cloud services. Before using this feature, make settings using Epson Connect. See the following Epson Connect portal website for details. https://www.epsonconnect.com/ http://www.epsonconnect.eu...
Page 129 User's Guide Scanning Related Information “Placing Originals” on page 60 & Basic Menu Options for Scanning to the Cloud Note: The items may not be available depending on other settings you made. B&W/Color: Select whether to scan in color or in monochrome. JPEG/PDF: Select the format in which to save the scanned image.
Page 130: Scanning Using Wsd
User's Guide Scanning ❏ Original Orientation: Select the orientation of the original. Clear All Settings Resets the scan settings to their defaults. Scanning Using WSD Note: ❏ This feature is only available for computers running Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista. ❏...
Page 131 Note: The printer name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the network screen. You can check the printer's name set on the network from the printer's control panel or by printing a network status sheet.
Page 132: Scanning From A Computer
Scanning from a Computer Scanning Using Epson Scan 2 You can scan using the scanner driver "Epson Scan 2". You can scan originals using detailed settings that are suitable for text documents. See the Epson Scan 2 help for an explanation of each setting item.
Page 133 User's Guide Scanning ❏ Document Size: Select the size of the original you placed. ❏ (Original orientation) buttons: Select the set orientation of the original you placed. Depending on the size of the original, this item may be set automatically and cannot be changed. ❏...
Page 134 You can select another folder or create a new folder by selecting Select from the list. 6. Click Scan. Related Information “Placing Originals” on page 60 & “Application for Scanning Documents and Images (Epson Scan 2)” on page 181 &...
Page 135: Scanning From Smart Devices
Scanning from Smart Devices Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned data on a smart device or to Cloud services, send it by email, or print it.
Page 136 User's Guide Scanning The following screens are subject to change without notice. Home screen displayed when the application is started. Displays information on how to setup the printer and a FAQ. Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time.
Page 137: Before Using Fax Features
User's Guide Faxing Faxing Before Using Fax Features Check the following before you start using the fax features. ❏ The printer and the phone line, and (if necessary) the phone machine are connected correctly ❏ Fax basic settings (Fax Setting Wizard) is complete ❏...
Page 138 User's Guide Faxing ❏ To enter manually: Select Keypad, enter a fax number on the screen displayed, and then tap OK. - To add a pause (pause for three seconds during dialing), enter a hyphen(-). - If you have set an external access code in Line Type, enter "#" (hash) instead of the actual external access code at the beginning of the fax number.
Page 139: Various Ways Of Sending Faxes
User's Guide Faxing Sending Faxes Dialing from the External Phone Device You can send a fax by dialing using the connected telephone when you want to talk over the phone before sending a fax, or when the recipient's fax machine does not switch to the fax automatically. 1.
Page 140 User's Guide Faxing 4. Select the Fax Settings tab, and then tap Direct Send to set this to On. You can also make settings such as the resolution and the sending method as necessary. 5. Send the fax. Related Information “Placing Originals”...
Page 141: Receiving Faxes On The Printer
User's Guide Faxing 3. Specify the recipient. 4. Select the Fax Settings tab, and then tap ADF Continuous Scan to set this to On. You can also make settings such as the resolution and the sending method as necessary. 5. Tap (Send).
Page 142: Receiving Incoming Faxes
User's Guide Faxing Receiving Incoming Faxes There are two options in Receive Mode. Related Information “Usage of Auto Mode” on page 142 & “Usage of Manual Mode” on page 142 & Usage of Auto Mode This mode allows you to use the line for the following uses. ❏...
Page 143: Receiving Faxes By Making A Phone Call
User's Guide Faxing Receiving Faxes When the telephone rings, you can answer the ringing manually by picking up the handset. ❏ When you hear a fax signal (baud): Select Fax on the printer's home screen, select Send/Receive > Receive, and then tap .
Page 144: Saving Of Received Faxes
User's Guide Faxing Saving of Received Faxes The printer provides the following features to save received faxes. ❏ Saving in the printer's inbox ❏ Saving on a computer Note: ❏ The above features can be used at the same time. If you do use them all at the same time, received documents are saved to the inbox and on a computer.
Page 145: Using Other Faxing Features
User's Guide Faxing 2. Tap Open Inbox (XX Unread). 3. If the inbox has been password protected, enter the inbox password. 4. Select the fax you want to view from the list. The contents of the fax are displayed. ❏ : Moves the screen in the direction of the arrows.
Page 146: Menu Options For Faxing
User's Guide Faxing Menu Options for Faxing Recipient Select the menus on the control panel as described below: Fax > Recipient Keypad Manually enter a fax number. Contacts Select a recipient from the contacts list. You can also add or edit a contact. Recent Select a recipient from the sent fax history.
Page 147: More
User's Guide Faxing ❏ Add Sender Information Add Sender Information Select the position where you want to include the header information (sender name and fax number) in the outgoing fax, or not to include the information. - Off: Sends a fax with no header information. - Outside of Image: Sends a fax with header information in the top white margin of the fax.
Page 148: Menu Options For User Settings
You can send faxes from the computer by using the FAX Utility and PC-FAX driver. Note: To install the FAX Utility, use the EPSON Software Updater. See Related Information below for details. For Windows users, you can install using the software disc supplied with the printer.
Page 149 User's Guide Faxing Note: The following explanation uses Microsoft Word as an example. The actual operation may differ depending on the application you use. For details, see the application’s help. 1. Using an application, create a document to transmit by fax. 2.
Page 150 User's Guide Faxing ❏ Specifying a recipient (name, fax number and so on) directly: Do the steps below. Click the Manual Dial tab. Enter the necessary information. Click Add. Furthermore, by clicking Save to Phone Book, you can save the recipient in the list under the PC-FAX Phone Book tab.
Page 151: Sending Documents Created Using An Application (Mac Os)
User's Guide Faxing Sending Documents Created Using an Application (Mac OS) By selecting a fax-capable printer from the Print menu of a commercially available application, you can send data such as documents, drawings, and tables, you have created. Note: The following explanation uses Text Edit, a standard Mac OS application as an example. 1.
Page 152: Receiving Faxes On A Computer
Install the FAX Utility before using this feature. Note: You can use one of the following methods to install the FAX Utility. ❏ Using the EPSON Software Updater (application for updating software) ❏ Using the disc supplied with your printer. (Windows users Only ) Important: ❏...
Page 153: Canceling The Feature That Saves Incoming Faxes To The Computer
User's Guide Faxing For details, see Basic Operations in the FAX Utility help (displayed on the main window). If the password entry screen is displayed on the computer screen while you are making settings, enter the password. Note: You can receive faxes on a computer and print from the printer at the same time. See "Related Information" below to make settings.
Page 154: Checking For New Faxes (Mac Os)
User's Guide Faxing 2. Right-click the icon, and then click Open the received fax folder. The received fax folder is displayed. Check the date and the sender in the file name, and then open the PDF file. While the fax icon indicates that it is standing by, you can check for new faxes instantly by selecting Check new faxes now.
Page 155 User's Guide Faxing 3. Check the date and the sender in the file name, and then open the PDF file. Note: Received faxes are automatically renamed using the following naming format. YYYYMMDDHHMMSS_xxxxxxxxxx_nnnnn (Year/Month/Day/Hour/Minute/Second_sender's number) Information sent from the sender is displayed as the sender's number. This number may not be displayed depending on the sender.
Page 156: Refilling Ink And Replacing Maintenance Boxes
1. Access the printer driver window. 2. Click EPSON Status Monitor 3 on the Maintenance tab. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information “Accessing the Printer Driver”...
Page 157: Ink Bottle Codes
The following are the codes for genuine Epson ink bottles. Important: ❏ Epson warranty does not cover damage caused by inks other than those specified, including any genuine Epson ink not designed for this printer or any third party ink.
Page 158: Ink Bottle Handling Precautions
❏ Once you open an ink bottle, we recommend using it as soon as possible. ❏ Epson recommends using the ink bottle before the date printed on the package. ❏ Do not open the ink bottle package until you are ready to fill the ink tank. The ink bottle is vacuum packed to maintain its reliability.
Page 159: Refilling The Ink Tank
User's Guide Refilling Ink and Replacing Maintenance Boxes Refilling the Ink Tank Important: Epson recommends the use of genuine Epson ink bottles. 1. Select Maintenance on the home screen. 2. Select Reset Ink Level. 3. Open the ink tank cover.
Page 160 User's Guide Refilling Ink and Replacing Maintenance Boxes 5. While holding the ink bottle upright, turn the cap slowly to remove it. Important: ❏ Be careful not to spill any ink. ❏ Do not touch the top of the ink bottle after removing the cap; otherwise you may be smeared with ink. 6.
Page 161 User's Guide Refilling Ink and Replacing Maintenance Boxes Note: If the ink does not start flowing into the tank, remove the ink bottle and try reinserting it. 7. When the ink reaches the upper line, pull out the bottle. Ink pours into the tank just by holding the bottle normally without squeezing. The ink flow stops automatically when the ink is filled to the upper line.
Page 162: Maintenance Box Code
“Ink Spilled” on page 227 & Maintenance Box Code The maintenance box can be purchased and replaced by the user. Epson recommends the use of a genuine Epson maintenance box. The following is the code for the genuine Epson maintenance box. T04D1...
Page 163: Maintenance Box Handling Precautions
The need for replacement of the box does not mean that your printer has ceased to operate in accordance with its specifications. The Epson warranty does not cover the cost of this replacement. It is a user- serviceable part.
Page 164: Maintaining The Printer
User's Guide Maintaining the Printer Maintaining the Printer Preventing the Print Head from Drying Always use the power button when turning the printer on and off. Check that the power light is off before you disconnect the power cord. The ink itself can dry out if it is not covered. Just like placing a cap on a fountain pen or an oil pen to prevent it from drying, make sure the print head is capped properly to prevent the ink from drying.
Page 165: Check If Nozzles Are Clogged (Nozzle Check) - Windows
User's Guide Maintaining the Printer ❏ B or close to B: Clean the print head. When some nozzles are clogged, select , and then perform head cleaning. You can still perform head cleaning even if you select . For details, see the related information below. ❏...
Page 166: Check If Nozzles Are Clogged (Nozzle Check) - Mac Os
User's Guide Maintaining the Printer “Loading Paper in the Paper Cassette” on page 53 & “Cleaning the Print Head (Head Cleaning)” on page 167 & “Power Cleaning the Print Head (Power Cleaning)” on page 168 & Check if Nozzles are Clogged (Nozzle Check) - Mac OS 1.
Page 167: Cleaning The Print Head (Head Cleaning)
We recommend to turn off the printer. If print quality has still not improved, run Power Cleaning. If it has still not improved, contact Epson support. ❏ To prevent the print head from drying out, do not unplug the printer while the power is on.
Page 168: Cleaning The Print Head - Mac Os
User's Guide Maintaining the Printer Cleaning the Print Head - Mac OS 1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. 2. Click Options & Supplies > Utility > Open Printer Utility. 3.
Page 169: Running Power Cleaning - Control Panel
User's Guide Maintaining the Printer Running Power Cleaning - Control Panel Read the instructions for Power Cleaning before running this feature. 1. Turn off the printer. 2. While holding down the button, press the button to display the confirmation screen until the power light flashes.
Page 170: Aligning The Print Head
User's Guide Maintaining the Printer 4. Follow the on-screen instructions. Note: If you cannot run this feature, solve the problems that are displayed on the printer's control panel. Next, follow this procedure from step 1 to run this feature again. Related Information “Power Cleaning the Print Head (Power Cleaning)”...
Page 171: Cleaning The Paper Path For Paper Feeding Problems
User's Guide Maintaining the Printer Important: Do not use tissue paper to clean the inside of the printer. The print head nozzles may be clogged with lint. 1. Load A4-size plain paper in the rear paper feed slot. 2. Select Maintenance on the home screen. 3.
Page 172 User's Guide Maintaining the Printer 5. Slide out the paper cassette, and then remove the paper. 6. Stand the printer on its side with the printer's ink tank at the bottom. Caution: Be careful not to trap your hand or fingers when standing the printer. Otherwise you may be injured. Important: Do not leave the printer standing for a long time.
Page 173: Cleaning The Adf
User's Guide Maintaining the Printer 8. Return the printer to its normal position, and then insert the paper cassette. 9. Connect the power cord. Cleaning the ADF When the copied or scanned images from the ADF are smeared or the originals do not feed in the ADF correctly, clean the ADF.
Page 174 User's Guide Maintaining the Printer 3. Close the ADF cover, and then open the document cover. 4. Clean the part that is shown in the illustration. Important: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it.
Page 175: Cleaning The Scanner Glass
User's Guide Maintaining the Printer 5. If the problem cannot be cleared, turn off the printer by pressing the button, open the ADF cover, and then raise the ADF input tray. 6. Clean the part that is shown in the illustration. Cleaning the Scanner Glass When the copies or scanned images are smeared, clean the scanner glass.
Page 176: Cleaning The Translucent Film
User's Guide Maintaining the Printer 1. Open the document cover. 2. Use a soft, dry, clean cloth to clean the surface of the scanner glass. Important: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it.
Page 177 User's Guide Maintaining the Printer 2. Open the printer cover. 3. Check if the translucent film is smeared. Smears are easier to see if you use a light. If there are smears (such as finger marks or grease) on the translucent film (A), go to the next step. A: Translucent film B: Rail Important:...
Page 178: Checking The Total Number Of Pages Fed Through The Printer
User's Guide Maintaining the Printer 4. Moisten a cotton swab with the water with a few drops of detergent so that it is not dripping water, and then wipe the smeared part. Important: Wipe off the smear gently. If you press the cotton swab too hard to the film, the springs of the film may be dislocated and the printer may be damaged.
Page 179: Checking The Total Number Of Pages Fed Through The Printer - Windows
User's Guide Maintaining the Printer Related Information “Loading Paper in the Paper Cassette” on page 53 & Checking the Total Number of Pages Fed Through the Printer - Windows 1. Access the printer driver window. 2. Click Printer and Option Information on the Maintenance tab. Related Information “Accessing the Printer Driver”...
Page 180: Network Service And Software Information
User's Guide Network Service and Software Information Network Service and Software Information This section introduces the network services and software products available for your printer from the Epson website or the supplied software disc. Application for Configuring Printer Operations (Web Config) Web Config is an application that runs in a web browser, such as Internet Explorer and Safari, on a computer or smart device.
Page 181: Running Web Config On Windows
Epson Scan 2 is an application for controlling scanning. You can adjust the size, resolution, brightness, contrast, and quality of the scanned image. You can also start Epson Scan 2 from a TWAIN-compliant scanning application. See the application's help for details.
Page 182: Adding The Network Scanner
❏ If Add is grayed out, click Enable Editing. ❏ If the main screen of Epson Scan 2 is displayed, it has already been connected to the scanner. If you want to connect to another network, select Scanner > Settings to open the Scanner Settings screen.
Page 183: Application For Configuring Scanning Operations From The Control Panel (Epson Event Manager)
Control Panel (Epson Event Manager) Epson Event Manager is an application that allows you to manage scanning from the control panel and save images to a computer. You can add your own settings as presets, such as the document type, the save folder location, and the image format.
Page 184: Application For Sending Faxes (Pc-Fax Driver)
User's Guide Network Service and Software Information Starting on Mac OS Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer (FAX). Click Options & Supplies > Utility > Open Printer Utility. Related Information “Receiving Faxes on a Computer”...
Page 185: Software Update Tools (Epson Software Updater)
Click the start button, and then select All Programs or Programs > Epson Software > EPSON Software Updater. Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update. Starting on Mac OS Select Go >...
Page 186: Installing The Latest Applications
Click the start button, and select All Programs or Programs > EpsonNet > EpsonNet Config SE > EpsonNet Config. Starting on Mac OS Go > Applications > Epson Software > EpsonNet > EpsonNet Config SE > EpsonNet Config. Installing the Latest Applications Note: When reinstalling an application, you need to uninstall it first.
Page 187: Updating The Printer's Firmware Using The Control Panel
Note: ❏ You can download the latest applications from the Epson website. http://www.epson.com ❏ If you use Windows Server operating systems, you cannot use EPSON Software Updater. Download the latest applications from the Epson website. Related Information “Software Update Tools (EPSON Software Updater)” on page 185 &...
Page 188: Uninstalling Applications - Mac Os
If the User Account Control window is displayed, click Continue. 7. Follow the on-screen instructions. Uninstalling Applications - Mac OS 1. Download the Uninstaller using EPSON Software Updater. Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the application.
Page 189: Printing Using A Network Service
6. Select the application you want to uninstall, and then click Uninstall. Important: The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer driver again.
Page 190: Solving Problems
Follow the steps below to try to update the firmware again. 1. Connect the computer and the printer with a USB cable. (During recovery mode, you cannot update the firmware over a network connection.) 2. Visit your local Epson website for further instructions.
Page 191: Checking The Printer Status - Windows
Monitoring Preferences on the Maintenance tab, and then select Register the shortcut icon to the taskbar. ❏ If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
Page 192: Removing Jammed Paper From The Front Cover
User's Guide Solving Problems Important: ❏ Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer. ❏ When removing jammed paper, avoid tilting the printer, placing it vertically, or turning it upside down; otherwise ink may leak. Removing Jammed Paper from the Front Cover Caution: Never touch the buttons on the control panel while your hand is inside the printer.
Page 193: Removing Jammed Paper From The Rear Paper Feed Slot
User's Guide Solving Problems 3. Remove the jammed paper. Important: Do not touch the parts inside the printer. Doing so may cause a malfunction. 4. Raise the output switch lever. 5. Close the front cover. Removing Jammed Paper from the Rear Paper Feed Slot Remove the jammed paper.
Page 194 User's Guide Solving Problems 1. Open the printer cover, and then use the knob to fasten it to the top. 2. Remove the jammed paper. Important: Do not touch the white flat cable, translucent film, and ink tubes inside the printer. Doing so may cause a malfunction.
Page 195: Removing Jammed Paper From Rear Cover
User's Guide Solving Problems 3. Close the printer cover until it clicks. Removing Jammed Paper from Rear Cover 1. Remove the rear cover. 2. Remove the jammed paper.
Page 196: Removing Jammed Paper From The Adf
User's Guide Solving Problems 3. Remove jammed paper from the rear cover. 4. Insert the rear cover in the printer. Removing Jammed Paper from the ADF 1. Open the ADF cover. 2. Remove the jammed paper.
Page 197 User's Guide Solving Problems 3. Raise the ADF input tray. Important: Make sure that you open the ADF cover before raising the ADF input tray. Otherwise, the ADF may be damaged. 4. Remove the jammed paper.
Page 198: Paper Does Not Feed Correctly
User's Guide Solving Problems 5. Lower the ADF input tray. 6. Close the ADF cover until it clicks. Paper Does Not Feed Correctly Check the following points, and then take the appropriate actions to solve the problem. ❏ Place the printer on a flat surface and operate in the recommended environmental conditions. ❏...
Page 199: Paper Jams
User's Guide Solving Problems Related Information “Environmental Specifications” on page 233 & “Paper Handling Precautions” on page 52 & “Available Paper and Capacities” on page 50 & “List of Paper Type” on page 59 & Paper Jams Load paper in the correct direction, and slide the edge guides against the edges of the paper. Related Information “Removing Jammed Paper”...
Page 200: Power And Control Panel Problems
User's Guide Solving Problems ❏ Do not load originals above the line indicated by the triangle symbol on the ADF. ❏ Check that the ADF icon is on at the bottom of the screen. If it is off, place the originals again. ❏...
Page 201: Lcd Screen Gets Dark
User's Guide Solving Problems LCD Screen Gets Dark The printer is in sleep mode. Tap anywhere on the LCD screen to return it to its former state. Cannot Print from a Computer Checking the Connection (USB) ❏ Connect the USB cable securely to the printer and the computer. ❏...
Page 202: Checking The Software And Data
Checking the Software and Data ❏ Make sure that a genuine Epson printer driver is installed. If a genuine Epson printer driver is not installed, the available functions are limited. We recommend using a genuine Epson printer driver. See the related information link below for details.
Page 203 User's Guide Solving Problems Click the Driver tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on your computer. Mac OS Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.
Page 204: Checking The Printer Status From The Computer (Windows)
Network connection: EPSON XXXX Series (network) If you install the printer driver multiple times, copies of printer driver may be created. If copies such as "EPSON XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove Device.
Page 205: When You Cannot Make Network Settings
User's Guide Solving Problems When You Cannot Make Network Settings ❏ Turn off the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the devices in the following order; wireless router, computer or smart device, and then printer. Move the printer and computer or smart device closer to the wireless router to help with radio wave communication, and then try to make network settings again.
Page 206 User's Guide Solving Problems ❏ You may not be able to connect to the wireless router when the wireless router has multiple SSIDs and devices are connected to different SSIDs on the same wireless router. Connect the computer or smart device to the same SSID as the printer.
Page 207: Checking The Ssid Connected To The Printer
User's Guide Solving Problems Related Information “Checking the SSID Connected to the Printer” on page 207 & “Checking the SSID for the Computer” on page 207 & Checking the SSID Connected to the Printer Select Settings > General Settings > Network Settings > Network Status. You can check the SSID for Wi-Fi and Wi-Fi Direct from each menu.
Page 208: Ethernet Connection Becomes Unstable
User's Guide Solving Problems Mac OS Click the Wi-Fi icon at the top of the computer screen. A list of SSIDs is displayed and the connected SSID is indicated with a check mark. Ethernet Connection Becomes Unstable When you connect the printer by Ethernet using devices that support IEEE802.3az (Energy Efficient Ethernet), the following problems may occur depending on the hub or router that you are using.
Page 209: Cannot Print From An Iphone Or Ipad
User's Guide Solving Problems 11. Click OK. 12. Remove the Ethernet cable connected to the computer and the printer. 13. If you disabled IEEE802.3az for the computer in step 2, enable it. 14. Connect the Ethernet cables that you removed in step 1 to the computer and the printer. If the problem still occurs, devices other than the printer may be causing the problem.
Page 210: Banding Or Unexpected Colors Appear
User's Guide Solving Problems Banding or Unexpected Colors Appear The print head nozzles may be clogged. Perform a nozzle check to check if the print head nozzles are clogged. Clean the print head if any of the print head nozzles are clogged. Related Information “Check if Nozzles are Clogged (Nozzle Check)”...
Page 211: Vertical Banding Or Misalignment
❏ When printing images or photos, Epson recommends using genuine Epson paper rather than plain paper. Print on the printable side of the genuine Epson paper.
Page 212: Paper Is Smeared Or Scuffed
❏ Epson recommends using the ink bottle before the date printed on the package. ❏ Try to use genuine Epson ink bottles. This product is designed to adjust colors based on the use of genuine Epson ink bottles. The use of non-genuine ink bottles may cause print quality to decline.
Page 213: Paper Is Smeared During Automatic 2-Sided Printing
User's Guide Solving Problems ❏ When printing on thick paper, the print head is close to the printing surface and the paper may be scuffed. In this case, enable the reduce scuff setting. If you enable this setting, print quality may decline or printing may slow down.
Page 214: Printed Characters Are Incorrect Or Garbled
User's Guide Solving Problems “Cleaning the Scanner Glass” on page 175 & “Printable Area” on page 228 & Printed Characters Are Incorrect or Garbled ❏ Connect the USB cable securely to the printer and the computer. ❏ Cancel any paused print jobs. ❏...
Page 215: Moiré (Cross-Hatch) Patterns Appear In The Copied Image
User's Guide Solving Problems Moiré (Cross-Hatch) Patterns Appear in the Copied Image Change the reduce and enlarge setting or place the original at a slightly different angle. Related Information “Basic Menu Options for Copying” on page 121 & An Image of the Reverse Side of the Original Appears in the Copied Image ❏...
Page 216: Printing Or Copying Slows Down Dramatically During Continuous Operation
In Windows, make sure the printer (scanner) is displayed in Scanner and Camera. The printer (scanner) should be displayed as "EPSON XXXXX (printer name)". If the printer (scanner) is not displayed, uninstall and then re- install Epson Scan 2. See the following to access Scanner and Camera.
Page 217: Scanned Image Problems
User's Guide Solving Problems ❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012 Select Desktop > Settings > Control Panel, enter "Scanner and Camera" in the search charm, click Show Scanner and Camera, and then check if the printer is displayed. ❏...
Page 218: The Image Quality Is Rough
❏ In Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text Enhancement. ❏ In Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust the Threshold on the Advanced Settings tab.
Page 219: Cannot Scan The Correct Area On The Scanner Glass
❏ Originals with creases or wrinkles ❏ In Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust the Threshold on the Advanced Settings tab. When you increase the Threshold, the black color area becomes larger.
Page 220: Other Scanning Problems
Lower the resolution. Scanning Stops when Scanning to PDF/Multi-TIFF ❏ When scanning using Epson Scan 2, you can continuously scan up to 999 pages in PDF format and up to 200 pages in Multi-TIFF format. ❏ When scanning large volumes, we recommend scanning in grayscale.
Page 221: Sending And Receiving Fax Problems
❏ In Windows, make sure the printer (fax) is displayed in Devices and Printers, Printer, or Printers and Other Hardware. The printer (fax) is displayed as "EPSON XXXXX (FAX)". If the printer (fax) is not displayed, uninstall and then re-install the FAX Utility. See the following to access Devices and Printers, Printer, or Printers and Other Hardware.
Page 222: Cannot Send Faxes
User's Guide Solving Problems ❏ In Mac OS, check the following. ❏ Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then make sure the printer (fax) is displayed. The printer (fax) is displayed as "FAX XXXX (USB)" or "FAX XXXX (IP)".
Page 223: Cannot Send Faxes At A Specified Time
User's Guide Solving Problems Cannot Send Faxes at a Specified Time Set the date and the time correctly on the control panel. Related Information “Sending Faxes at a Specified Time (Send Fax Later)” on page 140 & “Basic Settings Menu” on page 89 &...
Page 224: Sent Fax Quality Is Poor
User's Guide Solving Problems “Sending Faxes Dialing from the External Phone Device” on page 139 & “Removing Jammed Paper” on page 191 & Sent Fax Quality Is Poor ❏ Clean the scanner glass. ❏ Clean the ADF. ❏ Change the Density setting on the control panel. ❏...
Page 225: Received Faxes Are Not Printed
User's Guide Solving Problems Received Faxes Are Not Printed ❏ If an error has occurred on the printer, such as a paper jam, the printer cannot print received faxes. Check the printer. ❏ If the printer has been set to save received faxes in the inbox, the received faxes are not automatically printed. Check the Receive Settings.
Page 226: Sender's Fax Number Not Displayed On Received Faxes Or The Number Is Wrong
> Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver). Select On as the Quiet Mode setting. ❏ Epson Scan 2 Click the button to open the Configuration window. Next, set the Quiet Mode on the Scan tab.
Page 227: Ink Spilled
User's Guide Solving Problems Related Information “Refilling the Ink Tank” on page 159 & Ink Spilled ❏ If ink adheres to the area around the tank, wipe it off using a napless, clean cloth or cotton swab. ❏ If ink spills on the desk or floor, wipe it off immediately. When ink is dried, it will be difficult to remove the smear.
Page 228: Appendix
User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 400×2 rows Plain Paper 64 to 90 g/m2(17 to 24lb) Weight of Paper Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Even when the paper thickness is within this range, the paper may not feed in the printer or the print quality may decline depending on the paper properties or quality.
Page 229: Scanner Specifications
User's Guide Appendix Scanner Specifications Scanner Type Flatbed Photoelectric Device Effective Pixels 10200×14040 pixels (1200 dpi) Maximum Document Size 216×297 mm (8.5×11.7 in.) A4, Letter Scanning Resolution 1200 dpi (main scan) 2400 dpi (sub scan) Output Resolution 50 to 9600 dpi in 1 dpi increments Color Depth Color ❏...
Page 230: Network Function List
IPv4, IPv6 UPnP Printing IPv4 Information appliance PictBridge Printing (Wi-Fi) IPv4 Digital camera ✓ Epson Connect (Email Print, IPv4 Remote Print) ✓ AirPrint (iOS, Mac OS) IPv4, IPv6 iOS 5 or later, Mac OS X v10.7 or later ✓ Google Cloud Print...
Page 231: Wi-Fi Specifications
Functions Supported Remarks ✓ Network Scanning Epson Scan 2 IPv4, IPv6 ✓ Event Manager IPv4 ✓ Epson Connect (Scan to IPv4 Cloud) ✓ AirPrint (Scan) IPv4, IPv6 OS X Mavericks or later ADF (2-sided scanning) ✓ Send a fax IPv4 ✓...
Page 232: Security Protocol
User's Guide Appendix The connected device should comply with IEEE802.3az standards. Security Protocol SSL/TLS HTTPS Server/Client, IPPS Supported Third Party Services AirPrint Print iOS 5 or later/Mac OS X v10.7.x or later Scan OS X Mavericks or later OS X Mountain Lion or later Google Cloud Print Dimensions Dimensions...
Page 233: Environmental Specifications
Appendix Note: ❏ Check the label on the printer for its voltage. ❏ For European users, see the following Website for details on power consumption. http://www.epson.eu/energy-consumption Environmental Specifications Operation Use the printer within the range shown in the following graph.
Page 234: Font Information
User's Guide Appendix Font Information Available Fonts for PCL (URW) Scalable Font Font Name Family HP Equivalent Symbol Set for PCL5 Nimbus Mono Medium, Bold, Italic, Bold Italic Courier Letter Gothic Medium, Bold, Italic Letter Gothic Nimbus Mono PS Regular, Bold, Oblique, Bold Oblique CourierPS Nimbus Roman No4 Medium, Bold, Italic, Bold Italic...
Page 235: List Of Symbol Sets
User's Guide Appendix Font Name Family HP Equivalent Symbol Set for PCL5 URW Dingbats Wingdings Dingbats ITC Zapf Dingbats Standard Symbol SymbolPS URW David Medium, Bold HP David URW Narkis Medium, Bold HP Narkis URW Miryam Medium, Bold, Italic HP Miryam URW Koufi Medium, Bold Koufi...
Page 236 User's Guide Appendix List of Symbol Sets for PCL 5 Symbol Set Attribute Font Classification Name ✓ ✓ ✓ Norweg1 ✓ Roman Extension ✓ ✓ ✓ Italian ✓ ✓ ✓ ✓ ECM94-1 ✓ ✓ ✓ Swedis2 ✓ ✓ ✓ ✓ ✓...
Page 237 User's Guide Appendix Symbol Set Attribute Font Classification Name ✓ ✓ ✓ PsText ✓ ✓ ✓ ✓ IBM-US ✓ ✓ ✓ ✓ IBM-DN ✓ ✓ ✓ McText ✓ ✓ ✓ ✓ PcMultiling ✓ ✓ ✓ VeInternati ✓ ✓ ✓ PcEur858 ✓...
Page 238: Regulatory Information
Manufacturer: Seiko Epson Corporation Type: J26H006 This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
Page 239 Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece, Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non- recommended modification of the products.
Page 240: Restrictions On Copying
User's Guide Appendix This equipment shall not be set up to make automatic calls to the Telecom '111' Emergency Service. Restrictions on Copying Observe the following restrictions to ensure the responsible and legal use of the printer. Copying of the following items is prohibited by law: ❏...
Page 241 User's Guide Appendix Important: ❏ When storing or transporting the printer, place the printer in the plastic bag and fold it closed. Avoid tilting the printer, placing it vertically, or turning it upside down; otherwise ink may leak. ❏ When lifting the printer, place your hands in the positions shown below. ❏...
Page 242 User's Guide Appendix 2. Make sure the power light turns off, and then unplug the power cord. Important: Unplug the power cord when the power light is off. Otherwise, the print head does not return to the home position causing the ink to dry, and printing may become impossible. 3.
Page 243: Copyright
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained...
Page 244: Trademarks
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
Page 245 Note: microSDHC is built into the product and cannot be removed. ❏ General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.
Page 246: Where To Get Help
Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.
Page 247 Epson Helpdesk Phone: 1300-361-054 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.
Page 248 To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Internet Home Page http://www.epson.com.hk Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏ Product information ❏ Answers to Frequently Asked Questions (FAQs) ❏...

This manual is also suitable for:

M3180 series

Epson ET-M3180 Series User Manual

Table of Contents

About this Manual

Important Instructions

Printer Basics

Network Settings

Making Wi-Fi Settings by Entering the Ssid and Password

Preparing the Printer

Fax Settings

Printing

Copying

Scanning

Refilling Ink and Replacing Maintenance Boxes

Maintaining the Printer

Preventing the Print Head from Drying

Check if Nozzles Are Clogged (Nozzle Check) - Control Panel

Checking the Total Number of Pages Fed through the Printer - Windows

Network Service and Software Information

Checking the Total Number of Pages Fed through the Printer -

Checking the Total Number of Pages Fed through the Printer - Mac

Os

Windows

Quick Links

Chapters

Related Manuals for Epson ET-M3180 Series

Summary of Contents for Epson ET-M3180 Series