Rinnai J Series Operation Manual page 24

WARRANTY
2 TERMS OF WARRANTY
2.1 Subject to the Terms of Warranty set out in this document, effective from the date of purchase by the Purchaser,
the Product is warranted to be free from defects in materials & factory workmanship for the period set out in
table below:
Residential and Light
Commercial
Other Applications
After Market
*Extended Warranty Option
2.2 Rinnai will determine in its sole discretion, which classification the Product fits into and the corresponding
Warranty that shall apply.
2.3 An Authorised Service Agent will repair or replace, at its option, the Product or any part of the Product that its
examination shows to be defective. The repair or replacement shall be performed during Normal Business
Hours by an Authorised Service Agent. Repair by persons other than an Authorised Service Agents may void
the Warranty.
2.4 Alternatively, to clause 2.3 above, Rinnai can at its discretion elect to pay you an amount equivalent to the
cost of repairing or replacing the Product.
2.5 If Rinnai provides you with either the replacement costs or replacement product, ownership of the original
Product shall immediately transfer to Rinnai.
2.6 Rinnai is responsible for reasonable costs associated with legitimate warranty claims, including call-out of an
Authorised Service Agent to inspect the Product. Rinnai is not responsible for:
a) costs for tradespeople engaged by you that are not Rinnai Authorised Service Agents.
b) any costs, including call out costs for a Rinnai Authorised Service Agents, associated with a Product
which is determined upon inspection not to be covered by this warranty.
2.7 The Warranty of the Product requires that, in addition to all other conditions, the Purchaser conducts regular
and/or preventative maintenance as may be specified by the Operating/Installation Instructions or otherwise
directed by Rinnai and required by the level of usage and the usage environment, including the use of
correct and uncontaminated refrigerants and lubricants. Refrigeration, plumbing and electrical works must be
undertaken by licensed personnel.
2.8 Where a Product or failed component is replaced under warranty, the time remaining on the original Product
warranty period will continue to apply and the replacement product or part will be subject to the original
warranty period only.
Rinnai
PRODUCT GROUPS
Refrigerated Air
Conditioning / Heat Pump
Products
Portable Air conditioning
Wi-Fi Devices
All Product Groups
Spare Parts
A 1-year extended warranty (in addition to the standard warranty period listed above) applies on
selected products when installed by a Rinnai appointed dealer/installer.
Please see the Rinnai New Zealand website for an up to date list of appointed dealers and
service agents www.rinnai.co.nz
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PARTS
5 Years*
2 Years (non-commercial)
1 Year (commercial)
1 Year
2 Years
1 Year
LABOUR
5 Years*
N/A
1 Year
1 Year
N/A
Split AC OM