Solving Problems For Advanced Security - Epson WF-4830 Series User Manual

Administrator Information
❏ CA-signed Certificate
If you obtain and import a CA-signed certificate in advance, you can specify this.
3. Click Next.
A confirmation message is displayed.
4. Click OK.
The printer is updated.
Related Information
"Application for Configuring Printer Operations (Web Config)" on page 271
&
"Configuring a CA-signed Certificate" on page 369
&
"Updating a Self-signed Certificate" on page 372
&

Solving Problems for Advanced Security

Problems Using Network Security Features
Cannot Create the Secure IPP Printing Port
The correct certificate is not specified as the server certificate for SSL/TLS communication.
If the specified certificate is not correct, creating a port may fail. Make sure you are using the correct certificate.
The CA certificate is not imported to the computer accessing the printer.
If a CA certificate is not imported to the computer, creating a port may fail. Make sure a CA certificate is imported.
Related Information
"Configuring a Server Certificate for the Printer" on page 374
&
Problems on Using a Digital Certificate
Cannot Import a CA-signed Certificate
CA-signed Certificate and the information on the CSR do not match.
If the CA-signed Certificate and CSR do not have the same information, the CSR cannot be imported. Check the
following:
❏ Are you trying to import the certificate to a device that does not have the same information?
Check the information of the CSR and then import the certificate to a device that has the same information.
❏ Did you overwrite the CSR saved into the printer after sending the CSR to a certificate authority?
Obtain the CA-signed certificate again with the CSR.
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Advanced Security Settings
375
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Solving Problems for Advanced Security