Features....................8 Safety Instructions and Warnings.............10 Chapter 2 Hardware Overview Hardware Description................14 Front Panel Models GC728X and GC728XP......14 Front Panel Models GC752X and GC752XP......15 Status LEDs..................16 Back Panel..................19 Switch Hardware Interfaces...............20 RJ-45 Ports for 10/100/1000M BASE-T Ethernet Connectivity.20 SFP and SFP+ Ports for Fiber Connectivity.........21 USB Port..................21...
The switch provides 24 or 48 Gigabit Ethernet RJ-45 copper ports, 2 dedicated Gigabit SFP fiber ports, and 2 dedicated 10G SFP+ fiber ports. Models GC728XP and GC752XP support Power over Ethernet Plus (PoE+) on all 24 or 48 RJ-45 copper ports so that you can let the switch provide power to PoE-capable devices such as WiFi access points, VoIP phones, and IP security cameras.
Page 6
Note: For technical specifications on the GC728X and GC728XP, visit http://www.netgear.com/gc728X and see the data sheet under the Resources tab. For technical specifications on the GC752X and GC752XP, visit http://www.netgear.com/gc752X and see the data sheet under the Resources tab. For...
• NETGEAR Insight app. Using the NETGEAR Insight app, you can discover the switch on the network and add the switch to the NETGEAR Insight app so that you can set up the switch in the network and manage and monitor the switch remotely from your smartphone.
Mac, or tablet. By default, the local browser interface is disabled and you cannot use it while the switch is managed by the NETGEAR Insight app or Insight Cloud portal. You can install the switch freestanding (on a desktop) or in a standard 19-inch rack, using the included rack-mount kit.
Page 9
• Includes the following mounting hardware: Four rubber footpads for tabletop installation Rack-mount kit (brackets and screws) for rack installation • Full NETGEAR Smart Managed Pro Switch features and functionality. • Full compatibility with IEEE standards: IEEE 802.3 Ethernet IEEE 802.3u 100BASE-T IEEE 802.3ab 1000BASE-T...
Any device that is located outdoors and connected to this product must be properly grounded and surge protected. To the extent permissible by applicable law, failure to follow these guidelines can result in damage to your NETGEAR product, which might not be covered by NETGEAR’s warranty. Introduction...
Page 11
Insight Managed 28-Port and 52-Port Gigabit Ethernet (PoE+) Smart Cloud Switch • Observe and follow service markings: Do not service any product except as explained in your system documentation. Opening or removing covers that are marked with the triangular symbol with a lightning bolt can expose you to electrical shock.
Page 12
Insight Managed 28-Port and 52-Port Gigabit Ethernet (PoE+) Smart Cloud Switch • Use only the supplied DC power adapter. If you were not provided with a DC power adapter, contact your reseller. • To help prevent electric shock, plug the system and peripheral power cables into properly grounded electrical outlets.
Hardware Overview This chapter describes the switch hardware features. The chapter includes the following sections: • Hardware Description • Switch Hardware Interfaces...
48. Each port provides one LED that functions as the combined speed and activity LED. Model GC752XP. Forty-eight independent 10/100/1000BASE-T RJ-45 PoE+ ports, numbered 1 through 48. Each port provides a left LED that functions as the combined speed and activity LED and a right LED that indicates the PoE status.
Page 17
Solid blue. The switch is connected to the cloud server and is set up to be managed by the NETGEAR Insight app and Insight Cloud portal. Off. The switch is not connected to the cloud server or is set up to be managed by the local browser interface.
Page 18
Solid green. A valid 10 Gbps link is established. Blinking green. The SFP+ fiber port is transmitting or receiving packets at 10 Gbps. Table 4. LEDs on the front panel of model GC728XP and GC752XP Description Cloud Connection LED Solid blue. The switch is connected to the cloud server and is set up to be managed by the NETGEAR Insight app and Insight Cloud portal.
Insight Managed 28-Port and 52-Port Gigabit Ethernet (PoE+) Smart Cloud Switch Table 4. LEDs on the front panel of model GC728XP and GC752XP (Continued) Description RJ-45 right LED Off. The port is not delivering PoE power. Solid green. The port is delivering PoE power.
The Auto Uplink technology compensates for setting uplink connections while eliminating concern about whether to use crossover or straight-through cables when you attach devices. All RJ-45 copper ports on model GC728XP and model GC752XP support Power over Ethernet (PoE+). Hardware Overview...
(SFP) gigabit interface converters (GBICs, also referred to as transceiver modules). GBICs are sold separately from the switch. The switch supports the NETGEAR SFP and SFP+ transceiver modules that are listed in the following table. Table 5. Supported SFP and SFP+ transceiver modules...
The factory default settings function of the Reset button is available only after you use the NETGEAR Insight app to remove the switch from your network.
Installation This chapter describes the installation procedures for the switch. Switch installation involves the steps described in the following sections: • Step 1: Prepare the Site • Step 2: Protect Against Electrostatic Discharge • Step 3: Unpack the Switch • Step 4: Install the Switch •...
Insight Managed 28-Port and 52-Port Gigabit Ethernet (PoE+) Smart Cloud Switch Step 1: Prepare the Site Before you install the switch, make sure that the operating environment meets the site requirements that are listed in the following table. Table 6. Site requirements Characteristics Requirements Mounting...
Insight Managed 28-Port and 52-Port Gigabit Ethernet (PoE+) Smart Cloud Switch You can also take the following steps to prevent damage from electrostatic discharge (ESD): • When unpacking a static-sensitive component from its shipping carton, leave it in the antistatic package until you are ready to install it. Just before unwrapping the antistatic package, discharge static electricity from your body.
Installation guide f. Four rubber footpads for tabletop installation g. Category 5e (Cat 5e) flat Ethernet cable 5. If any item is missing or damaged, contact your local NETGEAR reseller for replacement. Step 4: Install the Switch You can install the switch in a standard 19-inch (48.26-centimeter) network equipment rack or on a flat surface.
Insight Managed 28-Port and 52-Port Gigabit Ethernet (PoE+) Smart Cloud Switch 5. Tighten the screws with a No. 2 Phillips screwdriver to secure mounting brackets to the rack. The following figure shows model GC728X. Install the Switch on a Flat Surface The switch ships with four self-adhesive rubber footpads.
Insight Managed 28-Port and 52-Port Gigabit Ethernet (PoE+) Smart Cloud Switch Note: Contact your NETGEAR reseller to purchase these modules. If you do not want to install an SFP module, skip this procedure. To install an SFP transceiver module: 1. Insert the transceiver into the SFP port.
Insight Managed 28-Port and 52-Port Gigabit Ethernet (PoE+) Smart Cloud Switch 2. Verify that all cables are installed correctly. Step 7: Check the Installation Before you apply power to the switch, perform the following steps. To check the installation: 1. Inspect the equipment thoroughly. 2.
Insight Managed 28-Port and 52-Port Gigabit Ethernet (PoE+) Smart Cloud Switch Step 9: Manage the Switch Using the NETGEAR Insight app and Insight Cloud portal, you can discover the switch on the network and add the switch to the Insight app and Insight Cloud portal so that you can perform setup, remote management, and monitoring tasks from your smartphone, tablet, or computer.
Ethernet and fiber routers, switches, and hubs and to support 10G high-speed devices and uplinks over fiber or copper. You can connect PoE and PoE+ devices (model GC728XP or model GC752XP) and non-PoE devices (model GC728X, GC728XP, GC752X, or GC752XP) directly to the switch.
Insight Managed 28-Port and 52-Port Gigabit Ethernet (PoE+) Smart Cloud Switch Aggregation and Backbone Switching You can use model GC728X, GC728XP, GC752X, or GC752XP as an aggregation or backbone switch in a network that gives users high-speed access to network devices and the Internet.
Page 33
Insight Managed 28-Port and 52-Port Gigabit Ethernet (PoE+) Smart Cloud Switch (Continued) 10G connection to a network router or firewall and the Internet or 10G connection to a storage device such as a ReadyNAS Black 1G connections to network devices, including switches such as the GCS110 and GC110P, computers, workstations, and storage devices such as a ReadyNAS Applications Hardware Installation Guide...
For model GC728XP, port 1 receives the highest PoE priority, while port 24 is relegated to the lowest PoE priority. For model GC752XP, port 1 receives the highest PoE priority, while port 48 is relegated to the lowest PoE priority.
Insight Managed 28-Port and 52-Port Gigabit Ethernet (PoE+) Smart Cloud Switch Aggregation and Backbone Switching With You can use model GC728XP or model GC752XP as an aggregation or backbone switch that serves as power sourcing equipment (PSE) in a network that gives users high-speed access to network devices and the Internet.
Page 36
Insight Managed 28-Port and 52-Port Gigabit Ethernet (PoE+) Smart Cloud Switch (Continued) Line Color Connection 10G connection to a network router or firewall and the Internet or 10G connection to a storage device such as a ReadyNAS Black 1G connections to network devices, including switches such as the GCS110 and GC110P, computers, workstations, and storage devices such as a ReadyNAS Green 1G PoE+ connections to devices such as WiFi access points...
Page 37
Troubleshooting This chapter provides information about troubleshooting the switch. The chapter includes the following sections: • Troubleshooting Chart • PoE Troubleshooting Suggestions • Additional Troubleshooting Suggestions...
Page 38
Make sure that the switch is connected to the Internet or is not yet discovered and Internet and that you discover and add the activated through the NETGEAR switch to your network by using the NETGEAR Insight app. Insight app. A combined speed and Port connection is not working.
Page 39
Insight Managed 28-Port and 52-Port Gigabit Ethernet (PoE+) Smart Cloud Switch PoE Troubleshooting Suggestions Here are some tips for correcting PoE problems that might occur: • Make sure that the PoE Max LED is off. If the PoE Max LED is solid amber, disconnect one or more PoE devices to prevent PoE oversubscription.
Page 40
Insight Managed 28-Port and 52-Port Gigabit Ethernet (PoE+) Smart Cloud Switch AC power. If the problem continues, contact NETGEAR technical support. For more information, visit the support website at netgear.com/support. • Autonegotiation. The RJ-45 ports negotiate the correct duplex mode, speed, and flow control if the device at the other end of the link supports autonegotiation.