Lexmark MX717 User Manual page 297

Troubleshooting
Action
Step 6
a
Remove, and then reinstall the printer software. For more
information, see
Note: The printer software is available at
http://support.lexmark.com.
b
Resend the print job.
Do the jobs print?
Print job takes longer than expected
Action
Step 1
Change the environmental settings of the printer.
a
From the printer control panel, navigate to:
Settings > General Settings
b
Select Eco‑Mode or Quiet Mode, and then select Off.
Note: Disabling Eco-Mode or Quiet Mode may increase the
consumption of energy or supplies, or both.
Did the job print?
Step 2
Reduce the number and size of fonts, the number and complexity
of images, and the number of pages in the print job, and then
resend the job
Did the job print?
Step 3
a
Remove held jobs stored in the printer memory.
b
Resend the print job.
Did the job print?
Step 4
a
Disable the Page Protect feature.
From the printer control panel, navigate to:
Settings > General Settings > Print Recovery > Page Protect
> Off
b
Resend the print job.
Did the job print?
"Installing the printer software" on page
Yes
The problem is
solved.
53.
Yes
The problem is
solved.
The problem is
solved.
The problem is
solved.
The problem is
solved.
297
No
Contact customer
support.
No
Go to step 2.
Go to step 3.
Go to step 4.
Go to step 5.