Table of Contents
Advertisement
Quick Links
Advertisement
Table of Contents
Related Manuals for VeriFone K250
Summary of Contents for VeriFone K250
- Page 1 K250 Installation Guide Verifone Part Number DOC500-006-EN-A, Revision A...
- Page 2 Verifone, Inc. The information contained in this document is subject to change without notice. Although Verifone has attempted to ensure the accuracy of the contents of this document, this document may include errors or omissions. The examples and sample programs are for illustration only and may not be suited for your purpose.
-
Page 3: Table Of Contents
K250 - Pedestal Specifications ........11... - Page 4 Caution and K250 Caution and Warning Messages ....... . 33...
-
Page 5: Preface
Messages. Shows the UL/cUL Listing compliant translations of all Warning and Caution messages in this installation guide. Related To learn more about the K250, refer to the following set of documents and their Documentation associated Verifone Part Numbers (VPNs). VPN DOC500-007-EN... -
Page 6: Conventions And Acronyms
Table 2 presents acronyms and their definitions. Table 2 Acronym Definitions Acronym Definitions CTLS Contactless Europay, MasterCard and Visa Merchandise Return Authorization Near Field Communication Radio Frequency RJ45 Registered Jack 45 Modular Connector SubMiniature version A connector K250 I NSTALLATION UIDE... -
Page 7: Device Overview
HAPTER Device Overview The K250 kiosk is an ultra slim countertop kiosk solution perfect for flexible customer-ready interfaces. The K250 kiosk can be paired with several Verifone payment devices including the P400 PINpad and M400 multi-lane for seamless ordering and self checkout. The larger screen size and purpose-built durability is what sets this model apart from mounted tablets, without taking too much of counter width. - Page 8 EVICE VERVIEW Features and Benefits THIS PAGE IS INTENTIONALLY LEFT BL ANK K250 I NSTALLATION UIDE...
-
Page 9: Specifications
HAPTER Specifications K250 This chapter lists the power requirements and other specifications of Specifications the K250 kiosk. Standard Specifications Processor Intel i5 or i7, Qualcomm Snapdragon Memory 8GB or 16GB Storage 128GB or 256GB SSD Windows 10, Oak OS Android Display 21.5"... -
Page 10: K250 Extended Specifications
PECIFICATIONS K250 Specifications Optional Specifications Payment Verifone P200/P400 Verifone M400 Verifone M915/M925 Printer 80mm receipt printer Barcode Scanner Printed or digital barcodes Contactless RFID reader K250 Extended Determine exact placement of kiosk to ensure both access (if applicable) doors Specifications have space for free range of motion without obstructions. -
Page 11: K250 - Pedestal Specifications
PECIFICATIONS K250 Specifications K250 - Pedestal Specifications K250 I NSTALLATION UIDE... - Page 12 PECIFICATIONS K250 Specifications THIS PAGE IS INTENTIONALLY LEFT BL ANK K250 I NSTALLATION UIDE...
-
Page 13: Setup K250 Installation Safety Instructions
HAPTER Setup This chapter describes the setup procedure for the K250 in the following sections: • K250 Installation Safety Instructions • Inside the Shipping Carton • Installing the K250 Kiosk K250 Installation Do not attempt to install this product until all the instructions and warnings have Safety been read and properly understood. - Page 14 Floor Mounting- Pedestal Option Please ensure to install K250 unit on a suitable hard, stable floor or surface. K250 unit must be secured to the surface with provided anchor bolts or other suitable anchors for its intended use. Notify Verifone if you have questions about your floor or mounting hardware.
-
Page 15: Inside The Shipping Carton
If any device is found to have been tampered with, please remove it from the service immediately. Keep it available for potential forensics investigation and notify your company security officer and your local Verifone representative or service provider. To contact Verifone, please see Verifone Service and Support. -
Page 16: Installing The K250 Kiosk
Anchor Bolt Installation Tools • Lag Bolts Stability Verifone recommends that the unit must be securely bolted to the table / floor as in accordance with the kiosk mounting instructions contained within this manual. Pedestal must be purchased separately. Field Wiring 1 All lines are routed inside the building within a grounded conduit (recommended ½"... -
Page 17: Disconnect Device
ETUP Installing the K250 Kiosk Disconnect Device A readily accessible disconnect device shall be incorporated into the building installation wiring. Circuit Protection 1 Circuit Type: Branch Circuit Protection Input Voltage: 120 - 240V AC, 50 - 60 Hz Max Current: 2A... -
Page 18: Opening The K250 Extended Kiosk
ETUP Opening the K250 Extended Kiosk Opening the To open the rear access door, use the handle and then open the printer door. K250 Extended Kiosk Once the printer door is open, unlock the top portion of the door using the provided key. -
Page 19: Opening K250 Slim Kiosk
ETUP Opening the K250 Extended Kiosk Disconnect the power cord from power strip and USB from the USB hub. Opening K250 Slim To open the rear access door, insert the supplied key into the door release Kiosk lock and fully rotate until the rear door is unlocked. -
Page 20: Turning On Pc
ETUP Opening the K250 Extended Kiosk Remove (QTY 2) hex screws to gain access to the upper door compartment. ELECTRICAL HAZARD RISK – Inside the Kiosk contains power wires and WARNING electronic devices. Only authorized personnel should open the kiosk. Take necessary precautions when working with electrical equipment. -
Page 21: Turning On Display
ETUP Opening the K250 Extended Kiosk WARNING ELECTRICAL HAZARD RISK – Inside the Kiosk contains power wires and electronic devices. Only authorized personnel should open kiosk. Take necessary precautions when working with electrical equipment. Turning on Display NOTE: Under normal operation conditions, the display should turn on when the PC is turned on. -
Page 22: Floor Mounting (Optional)
ETUP Opening the K250 Extended Kiosk Secure the kiosk in place using the supplied mounting bolts to secure the kiosk to the countertop. Floor Mounting NOTE: Pedestal must be used for floor mounting. (optional) Anchor bolts provided are intended for concrete. Concrete flooring must meet commercial building standards. -
Page 23: Swivel Feature
ETUP Opening the K250 Extended Kiosk Lower kiosk base onto anchor bolts and secure with washers and nuts. Ensure nuts are properly tightened. Swivel Feature NOTE: Unit can be installed in various ways for increased use of the built-in swivel feature. -
Page 24: Electrical And Data Wiring Installation
Ensure the display is turned on. If you are not seeing anything on the display, remove the rear cover from behind the display and press the power button on the back of the display (See TURNING ON DISPLAY). K250 I NSTALLATION UIDE... -
Page 25: Replacing Printer Paper-K250 Extended Kiosk
ETUP Replacing Printer Paper- K250 Extended Kiosk Replacing Open the component door. (See Step 1 OPENING KIOSK). Printer Paper- Press the release button on the printer and replace the paper. K250 Extended Kiosk K250 I NSTALLATION UIDE... - Page 26 ETUP Replacing Printer Paper- K250 Extended Kiosk THIS PAGE IS INTENTIONALLY LEFT BL ANK K250 I NSTALLATION UIDE...
-
Page 27: Maintenance And Cleaning
These suggestions apply equally to your contactless device, or any of its attachments or accessories. If your device is not working properly, take it to the nearest Verifone-authorized service provider for servicing or replacement. Additional The following is additional information for your safety in using this device. - Page 28 AINTENANCE AND LEANING Additional Safety Information THIS PAGE IS INTENTIONALLY LEFT BL ANK K250 I NSTALLATION UIDE...
-
Page 29: Verifone Service And Support
NOTE For international customers, please contact your local Verifone representative for assistance with your service, return or replacement. Get the following information from the printed labels at the back of each K250 to be returned: • Product ID, including the model and part number. For example, “K250” and “M500-XXX-XXX-XXX.”... -
Page 30: Accessories And Documentation
• Reference the model and part number in the Note box. NOTE One MRA number must be issued for each K250 you return to Verifone, even if you are returning several of the same model. Describe the problem(s). Provide the shipping address where the repaired or replacement unit must be returned. -
Page 31: Troubleshooting Guidelines
HAPTER Troubleshooting Guidelines The troubleshooting guidelines provided in the following section are included to assist you to successfully install and configure your K250 Kiosk. If you have problems operating your K250 Kiosk, please read through these troubleshooting examples. If the problem persists even after performing the outlined guidelines or if the problem is not described below, contact your local Verifone representative for assistance. - Page 32 ROUBLESHOOTING UIDELINES Peripheral Device Does Not Work THIS PAGE IS INTENTIONALLY LEFT BL ANK K250 I NSTALLATION UIDE...
-
Page 33: A P P En Di
If a label or component Si une étiquette ou d'un appears damaged, please composant semble notify the shipping company endommagé, se il vous and your Verifone service plaît aviser la compagnie provider immediately. de navigation et votre fournisseur de services Verifone immédiatement. - Page 34 AUTION AND ARNING ESSAGES K250 Caution and Warning Messages Table 3 Caution and Warning Messages (continued) Notice Chapter Page English Text French Text Caution Maintenance page 23 Never use thinner, Ne jamais utiliser de and Cleaning trichloroethylene, or ketone diluant, le trichloréthylène based solvents –...
- Page 35 AUTION AND ARNING ESSAGES K250 Caution and Warning Messages THIS PAGE IS INTENTIONALLY LEFT BL ANK K250 I NSTALLATION UIDE...
- Page 36 AUTION AND ARNING ESSAGES K250 Caution and Warning Messages K250 I NSTALLATION UIDE...
- Page 37 Verifone, Inc. 1-800-Verifone www.verifone.com K250 Installation Guide Verifone Part Number DOC500-006-EN-A, Revision A...