Customer Assistance Information - Chevrolet 2008 Uplander Owner's Manual

Section 7
Customer Assistance and Information ...............7-2
Customer Satisfaction Procedure ......................7-2
Online Owner Center ......................................7-4
Customer Assistance for
Text Telephone (TTY) Users .........................7-5
Customer Assistance Offices ............................7-5
GM Mobility Reimbursement Program ................7-6
Roadside Assistance Program ..........................7-6
Scheduling Service Appointments .....................7-9
Courtesy Transportation ...................................7-9
Collision Damage Repair ................................7-11

Customer Assistance Information

Reporting Safety Defects ................................7-14
Vehicle Data Recording and Privacy ................7-16
Reporting Safety Defects to the
United States Government ..........................7-14
Reporting Safety Defects to the
Canadian Government ................................7-14
Reporting Safety Defects to
General Motors .........................................7-14
Service Publications Ordering Information .........7-15
Event Data Recorders ...................................7-16
®
OnStar ......................................................7-17
Navigation System ........................................7-17
Radio Frequency Identification (RFID) ..............7-17
7-1