Troubleshoot a problem
Unable to read flash drive
Action
Step 1
Check if the printer is not busy processing another print, copy,
scan, or fax job.
Is the printer ready?
Step 2
Check if the flash drive is supported. For more information, see
"Supported flash drives and file types" on page
Is the flash drive supported?
Step 3
Remove, and then insert the flash drive.
Does the printer recognize the flash drive?
Enabling the USB port
From the home screen, touch Settings > Network/Ports > USB > Enable USB Port.
Network connection problems
Cannot open Embedded Web Server
Action
Step 1
Check if the printer is on.
Is the printer on?
Step 2
Make sure that the printer IP address is correct.
Notes:
•
View the IP address on the home screen.
•
An IP address appears as four sets of numbers separated by
periods, such as 123.123.123.123.
Is the printer IP address correct?
Yes
Go to step 2.
Go to step 3.
39.
The problem is
solved.
Yes
Go to step 2.
Go to step 3.
130
No
Wait for the printer to
finish processing the
other job.
Insert a supported
flash drive.
Contact your dealer.
No
Turn on the printer.
Type the correct
printer IP address in
the address field.