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▷
The user has registered using Connected‐
Drive access data.
▷
The vehicle is assigned to the account in the
BMW ConnectedDrive customer portal.
Displaying service centers
The service center that is currently assigned to
the vehicle is displayed as a contact in the vehi‐
cle.
1.
"APPS"
2.
"Installed apps"
3.
"Your service center"
The assigned service center is displayed along
with all its contact information.
Depending on the vehicle equipment, the follow‐
ing functions are available in the contact:
▷
"Start guidance"
▷
Call the service center.
▷
"Compose email"
Updating BMW services
Concept
Starts the manual update of all services available
in the vehicle.
Updating services
1.
"APPS"
2.
"Installed apps"
3.
Press the button.
4.
"Update apps and services"
Hotline/Customer Relations
Principle
Contact the hotline/customer relations for infor‐
mation on all aspects of your vehicle.
Services and applications
Online Edition for Part no. 01405A39127 - VI/21
Calling the Hotline/Customer
Relations
1.
"APPS"
2.
"Installed apps"
3.
"BMW Assist"
4.
If necessary, "BMW Customer Support"
The number of the hotline/customer relations
is displayed and a voice connection is estab‐
lished. If a voice connection is not estab‐
lished, dial the number manually.
ConnectedDrive Services
Functional requirements
▷
Subscription to the optional Convenience
Plan.
▷
Cellular network reception must be available.
▷
The date setting on the Control Display is
current.
ConnectedDrive Store
Principle
Various services and functions can be booked
later via ConnectedDrive.
General information
The range of services offered depends on the
country. The vehicle must meet certain technical
prerequisites.
Ordering services or functions
Depending on the national-market version, serv‐
ices or functions can be ordered differently.
In the vehicle:
1.
"APPS"
2.
"BMW Store"
3.
"All services"
COMMUNICATION
91
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