Dymo Rhino 6500 User Manual page 27

Problem/Error Message
Display text is too light to read
Too many lines
Too many lines for this tape width.
Barcode not allowed
Barcodes can only be printed on 19 mm and 24 mm tape.
Printing Self-Lam label not allowed
Self-Lam labels can only be printed on 24 mm Self-Laminated
tape.
Print error...
The tape is jammed.
No response when pressing keys
One of the keys may be jammed.
If you still need assistance, contact DYMO Customer Support for your country. A list of contact numbers for each
country is listed inside the back cover of this User Guide.
Solution
• Turn on backlight. See Using the Backlight.
• Adjust the display contrast. See Adjusting the Display
Contrast.
• Reduce the number of text lines.
• Insert a wider tape cassette.
• Replace the tape cassette.
• Change the tape width.
• Replace the tape cassette.
• Change the tape width.
• Open the tape cassette lid and check that the tape is not
jammed.
• Pull a small amount of tape from the cassette to make sure
the tape moves freely.
• Press each key to determine which key is jammed.
• Press the jammed key firmly until it returns to its normal
position.
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