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Troubleshooting
Problems when projection starts
The projector does not turn on
Check
Is the power turned on?
Is Child Lock set to On?
Do the indicators turn on and off when the
power cord is touched?
Are the lamp cover and lamps installed cor-
rectly?
Problems with the remote control
The remote control does not respond
Check
Is the remote control light-emitting area
pointing towards the remote receiver on the
projector during operation?
Is the remote control too far from the projec-
tor?
Is direct sunlight or strong light from fluores-
cent lamps shining onto the remote receiver?
Are the batteries dead or have the batteries
been inserted correctly?
Problems with the control panel
Cannot operate on the control panel
Check
Is Control Panel Lock set to Full Lock or Par-
tial Lock?
Press the standby button on the remote control or the control
panel.
When Child Lock is set to On from the Configuration menu, hold
down the standby button on the control panel for approximately
three seconds, or perform operations from the remote control.
Settings - Lock Setting - Child Lock
s
Turn off the projector, and then disconnect and reconnect the
projector's power cord. If the problem continues, stop using the
projector, remove the power plug from the electrical outlet, and
contact your local dealer or the nearest projector information
Epson Projector Contact List
center.
s
If the lamp or lamp cover is installed incorrectly, the projector
cannot be turned on. Check how it is installed.
Point the remote control towards the remote receiver. Also,
check the operating range.
Check the operating range.
Set the projector up in a location where strong light does not
shine onto the remote receiver.
Make sure the batteries are inserted correctly or replace the bat-
teries with new ones if necessary.
When Control Panel Lock is set to Full Lock in the Configura-
tion menu, all button operations on the control panel are disa-
bled; when Partial Lock is set, only the standby button on the
control panel is available. Perform operations from the remote
control.
Settings - Lock Setting - Control Panel Lock
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