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Troubleshooting
Error messages
If an error occurs during the programme a
message is shown on the display. To exit the
message after taking measures, turn the
machine off and then back on.
The error messages that may be shown in the
display are:
Close the Door
Close the washer door and press Start to start
the programme.
Over fl ow fault
1 Shut off the water tap.
2 See "Water outlet fault".
Water outlet fault
Press the Stop button to empty the machine of
water before opening the washer door. If this
does not resolve the problem, call the service
division.
22
Water inlet fault
Check:
• that the tap on the water pipe is open.
• that the fi lter in the machine's water intake is
not blocked.
Action:
1 Shut off the water tap and unscrew the hose.
2 Clean the fi lter in the intake valve on the
machine.
3 Screw the hose back on and turn on the tap.
4 Run the program again to check if the fault is
fi xed.
5 If this does not resolve the problem, call the
service division.
Heating fault
• Turn off the appliance and wait for a few
seconds.
• Turn the appliance back on and repeat the
washing program.
• If the failure is reported again, call a service
division.
Security fault
Call the service division!
Wash motor fault
Call the service division!
Unbalance
The machine stops the spin cycle if there is too
much imbalance. The washing machine restarts
the spin cycle and hopefully the washing is
better distributed in the drum. This procedure
can be repeated up to 10 times. If the machine
still fails to fi nd a good balance, the programme
jumps to the next step.
The error message requires no action.
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