Returning Items for Warranty Repair or Credit
Call Dell to obtain an authorization number, and write it clearly and
1
prominently on the outside of the box.
Include a copy of the invoice and a letter describing the reason for the
2
return.
Include any accessories that belong with the item(s) being returned
3
(power cables, CDs, guides, and so on) if the return is for credit.
Pack the equipment to be returned in the original (or equivalent)
4
packing materials.
You are responsible for paying shipping expenses. You are also responsible
for insuring any product returned, and you assume the risk of loss during
shipment to Dell. Collect-on-delivery packages are not accepted.
Returns that are missing any of the preceding requirements will be refused
at our receiving dock and returned to you.
Regulatory Information
General EMC Guidelines
•
Shielded signal cables: Using shielded cables ensures that you
maintain the appropriate EMC classification for the intended
environment. For parallel printers, a cable is available from Dell
Computer Corporation. If you prefer, you can order a cable from Dell
Computer Corporation on the World Wide Web at
http://www.dell.com.
•
Protecting against electrostatic discharge: static electricity can harm
electronic components inside your computer. To prevent static
damage, discharge static electricity from your body before you touch
any of your computer's electronic components, such as a memory
module. You can do so by touching an unpainted metal surface on the
computer's I/O panel.
A ppendix
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