BT EQUINOX 1350 User Manual page 92

92 Help
Problems
Cannot send text
Cannot receive text
Phone is registered
to the SMS service
and text has been
previously sent and
received but you are
now only receiving
incoming messages
as voice text
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576
If you experience any problems, please call the Helpline on 0870 605 8047
Possible cause
Check Service Centre number is correct including 1470
prefix.
Check call barring (option 4) is not activated on your line
if you have the call barring service rented from BT.
More than one SMS product plugged into the line.
Remove other products.
Check service centre number is correct.
Ensure you have subscribed to a Caller Display Service and
that it is active. You can check this by noting if your phone
displays data regarding your caller's number when you
receive an incoming call.
This may be due to your phone being de-registered.
All you need to do is type Register and send it to 00000.
You will receive a confirmation message back. This
assumes that your Caller Display service is active and
working on your line.
Note: Messages sent to 00000 are not charged for.