Muting The Microphone - Polycom SoundPoint 550 Reference Manual

Additional Phone Features

Muting the Microphone


During a call, press (Mute button) so other parties
can't hear you.

To disable Mute, press
Do Not Disturb

To disable ringing, press DND. The LCD display will show a
DND icon and any incoming calls will be directed to
voicemail.

Press DND again to re-enable ringing.
Change Volume

To change call volume, press

To change the ringer volume, press
phone is idle or ringing.
Update Ringtone
To change the incoming call ringtone
1) Press Menu button, then Settings.
2) Press Basic > then Ring Type.
3) Press Default.
4) Navigate using up/down arrows to and then Select the
desired ringtone.
5) Press Play to hear ringtone (the last played ringtone will
be saved).
Access Voice Messages
1) Press the Messages button.
2) Follow prompts to play messages, record greetings, etc.
(See Voice Messaging section for more options.).
Account Codes

If account codes are enabled on your phone, you will be
prompted to enter a non-validated code after dialing the
desired number.
IMPORTANT NOTE about 911:
(Voice over Internet Protocol) service works
differently than traditional phone service, VOIP
E911 service may also work differently. To
understand limitations and to be prepared
should you need to make a 911 call from your IP
phone, please read the TelNet E911 Emergency
Service Advisory Notification at
www.telnetww.com/TelNet911Advisory.pdf
R44-550 v1.0
again.
during a call.
when the
Because VOIP
Quick Dial Calling Features
Call Forwarding
Forward all incoming calls to another number or voice mail,
forward calls only when your line is busy, or when calls go
unanswered. As part of your business continuity plan, have
Call Forwarding Not Reachable feature set to automatically
forward all calls if something prevents calls from completing,
(e.g. power failure or loss of Internet connectivity).
To activate Call Forwarding

1) Lift handset. Press the
2) Enter phone number to which calls will be forwarded. (Or
forward to Voicemail)
3) Press # and replace handset. The service is on.
To deactivate Call Forwarding

1) Lift handset. Press the
2) Replace handset. The service is off.
Call Forwarding
All Calls
All Calls to Voicemail
*When Busy
*
Busy to Voicemail
*When No Answer
to Voicemail
Not Reachable
(for business
continuity plan – requires set up)
Note: Call forwarding options marked with * require call
waiting to be disabled to function properly.
Call Waiting
Be notified of other calls coming in while you are on the line.
To activate Call Waiting for All Calls

1) Lift handset. Press 43.
2) The Call Waiting service is turned on for all calls.
To deactivate Call Waiting for All Calls
#
1) Lift handset. Press 43.
2) The Call Waiting service is turned off for all calls.
To cancel Call Waiting for a Single Call

1) Lift handset. Press 70.
2) The Call Waiting service is turned off so that you can make
an uninterrupted phone call. The Call Waiting service will
be back on after the next outgoing phone call.
Directed Call Pickup
Intercept or pick up a call coming in on another phone in
your call pickup group.
1) Press More, then Pickup.
2) Dial the extension of the phone that is ringing and then
press Enter.
TelNet OfficeEdge Complete Reference
code (noted below).
#
or code (below).
Activate Deactivate
72 73
21
#21
90 91
40
#40
41
#41
94 95
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