Polycom SoundPoint 550 Reference Manual page 6

Accessing Voicemail and Your Voice Portal
You can access your Voice Mail and personal Voice Portal
using your own phone:

Press Messages.


OR - Dial 86 from your phone.
Your administrator provides you with the phone number/
extension for the group Voice Portal (referred to as the
Voice Portal general access number/extension.)
Initial Voicemail set up
1) First time logging in, press Messages
your phone, and then:
2) Enter a new passcode at the prompt, followed by #.
3) Re-enter your passcode at the prompt followed by #.
4) Record your name at the prompt and press #. Your
Voice Portal is setup and ready for use.
5) Your voice mail password must be 6 digits in length and
cannot be your phone number. Do not use weak
passwords (e.g., not sequential or repeating digits).
To access your Voicemail and Voice
From your own phone:
1) First time logging in, press Messages
2) Enter your passcode followed by #. (Skip step if auto
login is enabled.)
3) Follow prompts of the Voice Messaging Main
From another phone within your group:
1) Dial your phone number or extension.

2) Press during your greeting to reach the login prompt.
3) Enter your passcode followed by # to reach
Messaging Main Menu.
4) At the Voice Messaging menu, make selection, (or press

to reach the Voice Portal Main
From a phone outside of your group:
1) Dial the Voice Portal general access phone
number/extension
2) Enter your mailbox number (typically your phone
number).
3) Enter your passcode followed by #.
4) Follow prompts of the Voice Portal Main
R44-550 v1.0
Voice Messaging Main Menu

,
OR 86 from
Portal

,
OR dial 86.
Menu.
Voice
Voice Portal Main Menu
Menu.)
Menu.
Note: Message waiting indicator light may stay on if
messages are not deleted. To clear message waiting
indicator, dial
1 Listen to Messages
2 Busy Greeting Menu
3 No Answer Greeting Menu
5 Compose Message Menu
7 Delete All Messages

Voice Portal main menu (see below)
# Repeat menu
"Play Message" options
While listening to message Between messages
1 Skip Back #
2 Pause/Resume 7
3 Skip Forward 2
4 Jump to Beginning 5
6 Jump to End 6
8
Anytime
 Return to prev menu 9
1 Access Voice Mailbox
2 Change Profile
3 Record Personalized Name
5 Change Passcode
6 Exit
# Repeat menu

99.
TelNet OfficeEdge Complete Reference
Save
Delete
Repeat
Envelope Info
Play Next Msg
Callback Caller
Add'l Options
1 Reply to message
2 Forward
 Return to prev menu
#
Repeat
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