Out Of Range Feature - Crestron STX-1700C Operation Manual

2-Way RF Wireless Touchpanel
28 • 2-Way RF Wireless Touchpanel: STX-1700C
STX-1700C Troubleshooting (continued)
TROUBLE
Touchpanel display is Standby or power
dark. down timeout has
elapsed.
No power to the
touchpanel.
Touchpanel operation Touchpanel is out of
appears unreliable. range. Refer to "Out
of Range Feature"
below.
RF Interference
Code related issues
Touchpanel does not Touchpanel RF ID is
function and SIG LED not set to match the
on STRFGWX RF ID assigned in the
illuminates, but Rx or control system
Tx LEDs do not. program.
SIG LED on RF ID of Touchpanel
STRFGWX does not and RF Channel of
illuminate. STRFGWX receiver
do not match.
Touchpanel screen Touchpanel went out
changes without and then in range
touching the screen. while control system
changed a screen.

Out of Range Feature

The following describes touchpanel operation when the out of range feature is active
or not active. Crestron recommends that you use the out of range feature.
Out of Range Feature Active
When the STX-1700C is out of range, it displays an out of range indication of your
choice (refer to "Optional Pushbuttons" on page 18), and the touchpanel does not
respond. Also the STRFGWX's TXD (transmit) LCD will flash every four to five
seconds for approximately 30 seconds and then the LCD stops flashing (the unit
stops transmitting if the touchpanel does not come into range in the allotted time). If
the touchpanel comes into range BEFORE the STRFGWX stops transmitting, the
display reverts to whatever screen the control system has active. If the touchpanel
comes into range AFTER the STRFGWX stops transmitting, the user must touch the
screen to activate the gateway and leave the out of range screen.
Out of Range Feature Not Active
When the STX-1700C is out of range, there is no out of range indication displayed.
The only noticeable symptom on the touchpanel is that it does not respond. The
STRFGWX's TXD LCD will flash every four to five seconds for approximately 30
Crestron STX-1700C
POSSIBLE
CORRECTIVE ACTION
CAUSE(S)
Touch screen to reactivate.
Verify the power is properly applied and all
connections are made.
Bring unit within range. Refer to
"Specifications" for details.
Use reserved join number 17509 in SIMPL
Windows program to indicate when touchpanel
is out of range.
Install an additional STRFGWX near the area
of use to accommodate roaming.
Test as wired unit. If unit tests OK as wired
touchpanel, and fails as wireless touchpanel,
call Crestron Customer Support.
Test as wired unit. If unit tests OK as wired
touchpanel, and fails as wireless touchpanel,
call Crestron Customer Support.
Verify that RF IDs match. Refer to "Select
Interface" on page 9 for details and RF ID
parameters assigned in the program.
Verify that RF ID matches RF channel of the
STRFGWX. Refer to "RF Setup" on page 9 for
details and RF ID parameters assigned in the
program.
Use reserved join number 17509 in SIMPL
Windows program to indicate when touchpanel
is out of range.
Operations Guide - DOC. 6226A