Interface Troubleshooting - Citizen CLP-2001 User Manual

Problem
Print is too light or dark.
Other print abnormalities
4.6

Interface Troubleshooting

Problem
Printer doesn't print.
Print disordered.
Error message is displayed
and printer doesn't print.
• Paper and ribbon are not
the specified type.
• Present paper quality
doesn't match the print
head offset.
• Present width of the
paper doesn't match the
print head offset.
• Printer setting mode is
different.
• Setting of printing energy
level is not proper.
• Check the error messages on the control panel and correct
them, referring to Section 4.1 Error Messages.
The following should be considered as probable causes:
• Interface cable is not
properly connected.
• Interface cable is not the
standard type.
• Communication parameter
setting is not proper.
4-11
Cause and remedy
→
Change to the specified
type after checking the
paper and ribbon makers
and identification numbers if
necessary.
→
Adjust the offset. See Print
head offset adjustments.
→
Adjust the offset. See Print
head offset adjustments.
→
Check whether the setting
mode is the direct-thermal or
thermal-transfer and change it
if necessary.
→
Check the setting value of the
printing energy level and
adjust it if necessary.
Cause and remedy
→
Check that the interface cable
is connected properly.
→
Use the standard type.
→
Set the system maintenance
mode from the control panel
and check/correct the
communication parameter
value.