Chapter 8 Troubleshooting; Check List - Canon BJC-70 User Manual

This chapter contains information to help you solve printer problems. A
problem may have one or a combination of causes, including a malfunction
in your computer, software, the printer cable, or the printer. Many printing
problems are related to how your software interacts with the printer.
If you can print a self test but the printer does not print or your printed
output is not what you expect, the problem is with your computer,
software, or cables. Check these items for a problem.
If your printer is not operating properly, try the suggestions in this chapter.
Try the solutions in the order listed. The following list shows the problems
covered here.

Check List

Problem
Errors Indicated on the Display ...........................................................
Warnings .............................................................................................
Recoverable Errors ............................................................................
Service Call Errors ............................................................................
Operational Problems ............................................................................
No power reaching printer...............................................................
Data from computer is not printed .................................................
BJ cartridge moves, ink does not appear........................................
Printer suspends print after every line is printed ........................
Overall printing is slow from MS-DOS .........................................
Overall printing is slow from Windows ........................................
Printing Problems ...................................................................................
Data from computer printed, but is not what you expected .......
Printed characters do not match characters on the screen...........
Printing beyond edge of page ..........................................................
Printout does not match paper size.................................................
Printing incorrect number of lines on page ...................................
Printer is not using font you selected from
the operator panel..............................................................................
Printout curls ......................................................................................
Computer indicates device time-out...............................................
Chapter 8
Chapter 8
Troubleshooting
Troubleshooting
See page
118
119
120
120
121
121
122
122
122
123
123
124
124
124
125
125
126
127
127
127
115