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Table of Contents
Troubleshooting
Related Manuals for Canon BJC-S630
Summary of Contents for Canon BJC-S630
- Page 3 ™ S630 ™ Color Bubble Jet Printer Quick Start Guide...
- Page 4 © 2001 Canon U.S.A., Inc. Disclaimer Canon U.S.A., Inc. has reviewed this manual thoroughly in order that it will be an easy to use guide to your Canon S630 Color Bubble Jet Printer. All statements, technical information and recommendations in this manual and in any guides or related documents are believed reliable, but...
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Page 5: Table Of Contents
What Is a Printer Driver? ........2... - Page 6 Uninstalling the Printer Driver ......43 Registering Your Canon Product ......43 Safety Information .
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Page 7: Chapter 1: Basic Printing
Congratulations on purchasing your new Canon With this printer, you can print basic business documents in color or black and white, as well as print on a variety of specialty media, such as Canon High Resolution Paper (ideal for business documents such as presentations that... -
Page 8: What Is A Printer Driver
S630 printer icon will display a check mark indicating it is the default printer. To select the S630 from within a Windows application: Even if another printer is set as the default printer, you can still select the Canon S630 for a specific print job from within most Windows applications. -
Page 9: Recommended Paper Use
For everyday paper printing, use plain paper (17 to 28 lb.). Use standard #10 envelopes with your S630 printer. Specialty Media For optimum results, Canon recommends that you use genuine Canon media with your S630 printer. Follow the instructions that come with any specialty media on storing, handling and printing. -
Page 10: Loading Paper And Other Media
Basic Printing Media to Avoid Do not use the following types of media with your S630 as they could produce poor quality print images, or jam or damage the printer: • Paper that is folded, excessively curled, wrinkled or wrapped •... -
Page 11: Basic Printing
Slide the paper guide to the edge of the media until it is firmly in place. You can load up to 100 sheets of plain (17 lb.) paper or 80 sheets of Canon High Resolution Paper in the paper rest at one time. Never load the paper above the load limit mark. - Page 12 Slide the paper guide to the edge of the envelopes until it is firmly in place.
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Page 13: Cancelling A Print Job
To cancel a print job from Windows: Click Start, then Settings, then Printers. Double-click Canon S630, click the print job, then press the Delete key. The print job will be cancelled and the paper ejected. Basic Printing RESUME/CANCEL... - Page 14 Basic Printing To cancel a print job in Mac OS when using foreground printing: On your keyboard, press the Apple™ Command key ( at the same time. The print job will be cancelled and the paper ejected. To cancel a print job in Mac OS when using background printing: While a job is printing, go to the BJ Print Monitor window (click Finder,...
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Page 15: Chapter 2: Advanced Print Features
Using recommended paper or specialty media for printing graphic images or photographs can significantly improve the quality of your printout. (See “Recommended Paper Use” on page 3.) Also, always use the specific Canon inks for your S630 printer, as noted on the inside back cover. Printer Driver... - Page 16 You can change print quality settings if desired. To manually adjust print quality settings in Windows: From an application File menu, select Print. With Canon S630 as the selected printer, click Properties. The S630 Properties window will open to the Main tab.
- Page 17 Print Advisor is a wizard that helps you select the most optimum media type and print quality for your print job. From an application File menu, select Print. With Canon S630 as the selected printer, click Properties. The S630 Properties window will open to the Main tab.
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Page 18: Adjusting Color Balance, Intensity And Brightness
Help in Mac) while in the printer driver interface. To manually adjust color settings in Windows: From an application File menu, select Print. With Canon S630 as the selected printer, click Properties. On the Main tab, under Color Adjustment, select Manual. The Set button will become active. - Page 19 Use this feature to compensate for unsatisfactory color balance and over- or under-exposure before printing. From an application File menu, select Print. With Canon S630 as the selected printer, click Properties. Advanced Print Features...
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Page 20: Changing The Page Setup
When done, click OK. To adjust color settings in Mac OS: Make sure that the S630 is the selected printer. (From the Apple menu, select Chooser, then S630.) From an application File menu, click Print. Click the Manual icon, then click Details. - Page 21 Orientation lets you select either portrait or landscape orientation. Printer Paper Size is the page size used by the printer. This defaults to match the page size. However, a different printer paper size can be selected if a Printing Type other than normal is selected (see below).
- Page 22 When done, click Print. To change page layout and print order in Mac OS: Make sure that S630 is the selected printer (from the Apple menu, select Chooser, then S630). From an application File menu, click Print. The Print window will appear.
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Page 23: Saving And Recalling Driver Settings
CD-ROM, or use the Mac Bubble Help. Saving and Recalling Driver Settings When you change printer driver settings for a specific print job, such as printing black and white photos, or printing documents with a special background, you can save and name these settings for future use on other similar print jobs. - Page 24 Click OK again to close the window. To save driver settings in Mac OS: From an application File menu, select Print. The Print window will appear. Make the desired printer driver setting changes. From the Print window, click Apply. The Register Settings dialog will open.
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Page 25: Chapter 3: Printing Maintenance
Monitoring Ink Levels The print driver allows you to monitor the level of ink in each ink tank. To check ink levels in Windows: With the printer on, click Start, then Settings, then Printers. Right-click the Canon S630 icon, then select Properties. -
Page 26: Replacing Ink Tanks
By default, Background Printing is off. Replacing Ink Tanks To replace an empty ink tank: With the printer on, open the front cover. The printhead holder will automatically move to the center. Press the tab on the front of the empty ink tank, then remove and discard the empty tank. -
Page 27: Printing Maintenance
Make sure the printer is on and paper loaded. In a software application, click File, then Page Setup. Click Utilities. The Canon S630 Printer Utility window will appear. Select Test Print from the drop-down menu. Click the Nozzle Check button. When prompted, click OK. The nozzle test pattern will print. -
Page 28: Cleaning The Printhead
See “Monitoring Ink Levels” on page 19. To clean the printhead in Mac OS: Make sure the printer is on. In a software application, click File, then Page Setup. Click Utilities. The Canon S630 Printer Utility window will appear. -
Page 29: Aligning The Printhead
To align the printhead in Windows: Make sure the printer is on and paper loaded. Click Start, then Settings, then Printers. Right-click the Canon S630 printer icon, then select Properties. Click the Maintenance tab, then click the Print Head Alignment button. - Page 30 Printing Maintenance To align the printhead in Mac OS: Make sure the printer is on and paper loaded. From the File menu in a software application, click Page Setup. Click the Utilities button. Click the down-arrow to select Test Print.
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Page 31: Chapter 4: Troubleshooting
Customer Care Center Canon offers a full range of customer technical support options. If you encounter difficulties during installation or operation of your Canon S630 printer, quickly scan all topics until you find a description that approximates your difficulty. Go through the related solutions until you find one that works. -
Page 32: Troubleshooting
1.Double-click My Computer on the Windows desktop, then double-click the CD-ROM drive. 2.Double-click msetup. If you install the printer driver by clicking Start, then Run, specify the correct CD-ROM drive and file name (d:\msetup.exe, where d is the CD-ROM drive). -
Page 33: Troubleshooting Printer Hardware
You will need to reprint the page that jammed. If you turn the printer off, your print job data will be lost. Print the job again. Use a standard paper size whenever possible to prevent jams. Verify that the power cord is securely connected to the printer and plugged into a working outlet. - Page 34 Reboot the computer and/or reset the printer. 1. To reboot the computer, close all open applications, then restart. 2. To reset the printer, turn it off, then on again. Check the ink tanks, and reseat them if necessary. See “Replacing Ink Tanks”...
- Page 35 Details button. In the Detailed Setting window, slide the Print Quality bar to select your preferred output quality. Check that your media is placed in the printer facing in the correct direction. See “Loading Paper and Other Media” on page 4.
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Page 36: Handling Error Messages
ECP mode not set Handling Error Messages Problem Possible Cause Printer does When a printer error occurs, the POWER lamp flashes orange between green flashes. Count not print the number of orange flashes to determine and resolve the problem: Alternately flashes green... - Page 37 If re-installing the printhead does not resolve the problem, contact the Customer Care Center to replace it with a new one. The printer has a built-in waste ink tank to hold the ink consumed during printhead cleaning. Press the Resume/Cancel button to restart printing, then contact the Customer Care Center to have the waste ink tank replaced immediately.
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Page 38: Customer Care Center
System error message occurred displays Customer Care Center Canon offers a full range of customer technical support* options: • For e-mail support, the latest driver downloads and answers to frequently asked questions (www.usa.canon.com) • 24-hour, 7-day-a-week automated support for troubleshooting issues on most current products (1-800-423-2366) •... -
Page 39: Chapter 5: The Bj Solution Software-Downloading Images
Merge a series of images into a panoramic view using the PhotoStitch feature. • Produce photo-like prints using Canon Photo Paper Pro or Canon Specialty Paper. (See “Recommended Paper Use” on page 3.) Print multiple images on a single sheet, and add customized borders and background designs. Even add titles and insert text in images and on pages. -
Page 40: Minimum System Requirements
The BJ Solution Software—Downloading Images Minimum System Requirements Windows • Pentium 133 MHz, Windows 95/98 (32 MB RAM), Windows 2000/Windows NT 4.0 (64 MB RAM) Mac OS • Mac OS 8.1 or higher, 20 MB RAM Installing the BJ Solution Software To Install the BJ Solution Software in Windows: Driver features and screen shots described in this chapter, reflect Windows 98 and may be different for Windows 2000/Windows NT... -
Page 41: Accessing The Online Manual
Select the destination folder, then click Choose. Follow the on-screen instructions. When the Installation Has Finished dialog box appears, click OK. Accessing the Online Manual The BJ Solution CD includes an electronic manual that is viewable with Adobe Acrobat Reader 4.0. Follow the instructions below to install Acrobat Reader, which will enable you to view or print the BJ Solution Disk User’s Manual. -
Page 42: Windows Users: Using Your Software
To Start ZoomBrowser EX: Make sure the images are on your hard drive or other accessible media. Double-click the Canon ZoomBrowser EX icon on the desktop to start the program. If the Canon ZoomBrowser EX icon does not appear on the desktop, click Start, Programs, Canon Utilities, ZoomBrowser EX, then ZoomBrowser EX. - Page 43 Canon Photo Paper Pro 4 x 6 will become the default media. The results will preview, click OK. Load a sheet of Canon Photo Paper Pro into the paper tray, then click Instant Print. When using Canon Photo Paper Pro 4 x 6, insert the sheets in the direction shown and print on the glossier side.
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Page 44: Windows Users: Uninstalling The Bj Solution Software
Windows Users: Uninstalling the BJ Solution Software To uninstall the BJ Solution Software in Windows: • Click Start, Programs. Click Canon Utilities, ZoomBrowser EX, then ZoomBrowser Uninstall, and follow the on-screen instructions. • Click Start, Programs. Click Canon Utilities, PhotoStitch, then PhotoStitch Uninstall, and follow the on-screen instructions. - Page 45 Now that Canon Photo Paper Pro has been registered, you can simply select this custom paper size in the Page Setup dialog box for future use. Click Print. The printer driver setup screen will open. Load a sheet of Canon Photo Paper Pro into the paper tray. Click Print.
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Page 46: Mac Os Users: Uninstalling The Bj Solution Software
The BJ Solution Software—Downloading Images When using Canon Photo Paper Pro 4 x 6, insert the sheets in the direction shown and print on the glossier side. When finished, remove perforated edges. The results look just like a photograph. Remember, when handling specialty... -
Page 47: Appendix
If a message prompts you to restart Windows, remove the CD-ROM, then click OK. After the computer restarts, re-insert the CD-ROM and continue. Click Start. (If the Printer Driver button is not red, select Printer Driver, then click Start.) The printer driver will start loading automatically. - Page 48 If you have multiple users set up in OS 9, log in as the Owner. • To install the printer to a network, see the S630 User’s Guide on the Setup Software & User’s Guide CD-ROM. Insert the S630 Setup Software & User’s Guide CD-ROM in the CD-ROM drive.
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Page 49: Uninstalling The Printer Driver
When the Canon installation screen launches, click Install Software. Click Utilities, then Product Registration. Click Product Registration and follow the on-screen instructions to register your product. The serial number is located on the inside of the printer, to the right of the printhead. Appendix... -
Page 50: Safety Information
Read and follow all of these cautions and warnings to ensure the safe use of the printer. To avoid the hazards of fire, personal injury, or damage to the printer, never attempt to use the printer in any way other than the methods described in this guide. -
Page 51: Power Supply
To prevent the hazards of fire or electric shock, avoid overloading power points. • Never use the printer if the power cord is bundled or knotted. To prevent the hazards of fire or electric shock, make sure the power cord is straight. -
Page 52: Regulatory Information
Turning Off the Printer To avoid printer malfunction always use the POWER button to turn the printer on and off. Never remove the power cord from the power outlet until you have turned off the printer by pressing the POWER button. After the POWER lamp goes out, you can unplug the power cord from the power outlet. -
Page 53: Product Specifications
Pentium processor; 16 MB RAM; 25 MB free hard disk space OS 8.1 - 9.x; USB port; 10 MB RAM; 30 MB free hard disk space The BJ Status Monitor cannot be used when the printer is used in a network operating environment. -
Page 54: Limited Warranty-U.s. Only
Receiver buffer: Limited Warranty—U.S. Only The limited warranty set forth below is given by Canon U.S.A., Inc. (“Canon”) with respect to the Canon brand computer peripheral product (the “product”) that you have purchased, when purchased and used in the United States. - Page 55 Canon’s instruction manual, or service performed by other than a Canon repair facility or an ASF. (b) Use of parts or supplies (other than those sold by Canon) that cause damage to the product or cause abnormally frequent service calls or service problems.
- Page 56 InstantExchange warranty program service. Your credit card number will be charged in an amount up to the cost of a new product (i) if you do not return your defective product to a Canon repair facility by the date specified by Canon and in the manner described below;...
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Page 57: Index
Image Color Management (ICM) Image Optimizer ImageBrowser improving enlarged graphics improving print quality ink tanks monitoring levels in replacing installing the printer driver ... 32 loading envelopes loading paper and other media manually adjusting color settings media loading to avoid... - Page 58 BJ Solution Software uninstalling the print driver ... 48 warranty ZoomBrower EX ... 27 ...