Recovering Or Installing Device Drivers; Recovering From A Post/Bios Update Failure - IBM IntelliStation Z Pro Type 6221 Hardware Maintenance Manual

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Note: The recovery process replaces all information stored on drive C. If possible,
1. If possible, shut down your operating system normally.
2. If the computer is still on, turn it off.
3. Turn on the computer, and wait for the prompt:
4. Quickly press F11, and wait for the program menu.
5. Select the recovery options you want and follow the instructions on the screen.
6. When recovery is complete, exit from the program. Remove the CD from the
7. Restart the computer.

Recovering or installing device drivers

Device drivers for IBM devices and the instructions to install them (readme.txt) are
located on the Device Drivers and IBM Enhanced Diagnostics CD and in the
c:\ibmtools\drivers\ directory. Restoring the factory-preinstalled device drivers is part
of the Product Recovery program and the Device Drivers and IBM Enhanced
Diagnostics CD.
Notes:
1.
2.
3.

Recovering from a POST/BIOS update failure

If power to the computer is interrupted while POST/BIOS code is being updated
(flash update), the computer might not restart (reboot) correctly. If this happens, use
the following procedure to recover:
back up your data files before starting this process.
Note: If the computer will not turn off after you hold down the power button for
at least 4 seconds, unplug the power cord and wait a few seconds before
reconnecting it.
To start the Product Recovery program, press F11.
If the DOS command prompt or the F11 prompt is not displayed, see
"Emergency recovery-repair diskette" on page 20.
CD-ROM or DVD-ROM drive, if you have not already done so.
Before you can recover or install device drivers, your operating system must be
installed on the computer.
Before you start recovering or installing device drivers, make sure that you
have the documentation and software media for the device.
The latest device drivers are also available at http://www.ibm.com/pc/support on
the World Wide Web.
1. Review "Handling electrostatic discharge-sensitive devices" on page 120 and
"Safety notices (multilingual translations)" on page 120.
2. Turn off the computer and all attached devices.
3. Unplug the power cord.
4. Remove the side cover and support bracket. (See "Removing the side cover"
on page 39 and "Removing and installing the support bracket" on page 42.)
5. Locate the boot block recovery jumper (J12) on the system board, removing
any adapters that impede access to the jumper. The following illustration
23
Diagnostics

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