Brother P'9981 User Manual
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Brother P'9981 User Manual

Brother P'9981 User Manual

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MFC-8220
® ®
Version E

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  • Page 1 MFC-8220 ® ® Version E...

  • Page 2: Approval Information

    ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE CONNECTOR. APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in another country.

  • Page 3: Safety Precautions

    Safety precautions To use the MFC safely Save these instructions for later reference. WARNING There are high voltage Do not handle the plug with wet electrodes inside the MFC. hands. Doing this might cause Before you clean the MFC or an electrical shock.
  • Page 4 IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.

  • Page 5: Choosing A Location

    Choosing a location Place your MFC on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the MFC near a telephone wall socket and a standard, grounded AC power outlet. Choose a location where the temperature remains between 10°...

  • Page 6: Quick Reference Guide

    Quick Reference Guide Sending faxes Press if you want to choose more settings and Automatic Transmission the LCD will return to the If it is not illuminated in Setup Send menu. —OR— green, press Press to fax. Place the original document Enter the fax number.
  • Page 7 Storing Speed-Dial numbers Press to search the memory. Menu Press Start Press Enter a three-digit Speed-Dial number, and then press Making copies Enter a number (up to 20 Single copy digits), and then press Copy Press ) to Enter a name (or leave it blank), and then press illuminate it in green.

  • Page 8: Table Of Contents

    Table of Contents Introduction ................1-1 Using this Guide ............... 1-1 Finding information..........1-1 Symbols used in this Guide ........1-1 MFC part names and operations ........ 1-2 Control panel overview ............. 1-4 Back light color shows the MFC status....... 1-6 About fax machines ............
  • Page 9 Getting started ..............4-1 Initial Setup ............... 4-1 Setting the Date and Time .......... 4-1 Setting the Station ID..........4-2 Entering text ............4-3 Inserting spaces ............. 4-3 Making corrections ..........4-4 Repeating letters ............ 4-4 Special characters and symbols ......4-4 General Setup..............
  • Page 10 Setup for Polling Receive (Standard) ....5-11 Setup for Polling Receive with Secure Code ..5-12 Setup Delayed Polling Receive ......5-12 Sequential Polling............. 5-13 Telephone Service for Australia ........5-14 ® ® ® Telstra FaxStream Duet (Distinctive Ringing) ..5-14 What is the Advantage of using ®...
  • Page 11 Setup Send ................6-1 How to enter Fax mode ............ 6-1 How to dial ................ 6-1 Manual dialing............. 6-1 One-Touch dialing ............6-2 Speed-Dialing ............. 6-2 Search ................ 6-3 How to fax................. 6-3 Manual transmission........... 6-3 Automatic transmission..........6-4 Out of Memory message ..........6-4 Sending a fax at the end of a conversation ....
  • Page 12 Dialing operations ............. 7-7 Access codes and credit card numbers...... 7-7 Pause ................. 7-8 Tone or Pulse (Not available in New Zealand) ... 7-8 Telephone (voice) operations ........... 7-9 Making a telephone call..........7-9 Hold ................7-9 Remote Fax Options ............8-1 Programming a Fax Forwarding number....
  • Page 13 Important information ............11-1 IEC 60825 Specification ........... 11-1 Laser Diode ............11-1 Caution ..............11-1 Important Information for Australia ......... 11-2 Important Safety Instructions ........11-2 IMPORTANT-For Your Safety ........11-4 Disconnect device ..........11-4 LAN Connection ...........11-4 Important Information for New Zealand ......11-5 Important Safety Instructions ........
  • Page 14 Optional accessories ............13-1 Memory board ..............13-1 Installing the optional memory board......13-2 Network (LAN) board............13-4 Before starting installation ........13-5 Step 1: Hardware installation........13-6 Step 2: Connecting the NC-9100h to an Unshielded Twisted Pair 10BASE-T or 100BASE-TX Ethernet Network ......

  • Page 15: Introduction

    Introduction Using this Guide Thank you for buying a Brother Multi-Function Center (MFC). Your MFC-8220 is simple to use, with LCD screen instructions to guide you through programming it. You can make the most of your MFC by taking a few minutes to read this Guide.

  • Page 16: Mfc Part Names And Operations

    MFC part names and operations ■ Front view 5 ADF Document Support 4 Telephone Handset 6 Control Panel 3 ADF Document Output Support 7 Face-down Output Tray Support Flap with Extension 2 Front Cover Release Button 8 Power Switch 1 Manual Feed Tray 9 Front Cover 10 Paper Tray (Tray #1) No.

  • Page 17: Back View

    ■ Back view 13 Paper Guides 14 Telephone Line Socket 15 Handset Socket 16 USB Interface Connector 11 AC Power 17 Parallel Interface Connector Connector 12 Face-up Output Tray (Back Output Tray) 18 External Telephone Line Socket No. Name Description AC Power Connector Connect the AC Power Cable here.

  • Page 18: Control Panel Overview

    Control panel overview Print keys: Scan Secure Lets you access Scan mode. Lets you print out data saved in (See Software User’s Guide on the memory by entering your four-digit CD-ROM.) password. Navigation keys: Job Cancel Menu Clears data from the printer memory.
  • Page 19 Copy keys (Temporary settings): Press to scroll forward or backward to a menu selection. Enlarge/Reduce When using the speaker, telephone Lets you reduce or enlarge copies handset or ring, you can press these depending upon the ratio you keys to adjust the volume in fax select.

  • Page 20: Back Light Color Shows The Mfc Status

    Back light color shows the MFC status The LCD back light will change color depending on the MFC status. MFC status Description Sleep Mode The power switch is off or the MFC is in Sleep mode. Initializing The MFC is being initialized after you switched it on.
  • Page 21 If you cannot clear the error and still see the Red back light after turning the MFC back on, please call your Brother dealer or Brother authorized service center. Cover open The cover is open. Close the cover. (See Error messages on page 12-1.)

  • Page 22: About Fax Machines

    About fax machines Fax tones and handshake When someone is sending a fax, the MFC sends fax calling tones (CNG tones). These are quiet, intermittent beeps every 4-seconds. Start You will hear them after you dial and press and they will continue for about 60 seconds after dialing.

  • Page 23: Ecm (Error Correction Mode)

    ECM (Error Correction Mode) The Error Correction Mode (ECM) is a way for the MFC to check a fax transmission while it is in progress. If the MFC detects errors during fax transmission, it resends the pages of the fax that had an error.

  • Page 24: Connecting The Mfc

    Connecting the MFC Connecting an external telephone Your MFC is equipped with a handset that you can use as a regular phone. However, you can also connect a separate telephone (or telephone answering device) directly to your MFC. Connect the telephone’s line cord to the socket labeled EXT. on the back side of the MFC.

  • Page 25: Connecting An External Telephone Answering Device (Tad)

    Connecting an external telephone answering device (TAD) Sequence You may choose to connect an answering device. However, when you have an external TAD on the same telephone line as the MFC, the TAD answers all calls and the MFC “listens” for fax calling (CNG) tones.

  • Page 26: Connections

    Do not connect a TAD elsewhere on the same phone line (unless you have the Distinctive Ring service). (Example for Australia) Connections The external TAD must be plugged into the back of the MFC, into the socket labeled EXT. Your MFC cannot work properly if you plug the TAD into a wall socket (unless you are using Distinctive Ring).

  • Page 27: Recording Outgoing Message (Ogm) On An External Tad

    Recording outgoing message (OGM) on an external TAD Timing is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception. Record 5 seconds of silence at the beginning of your message. (This allows your MFC time to listen for the fax CNG tones of automatic transmissions before they stop.) Limit your speaking to 20 seconds.

  • Page 28: Loading Paper And Original Documents

    Loading paper and original documents About paper Paper specifications for each paper tray Manual feed tray Paper tray Optional Lower tray Paper types Plain paper, Bond Plain paper, Plain paper, paper, Recycled Recycled paper, Recycled paper, paper, Envelope, and Transparency and Transparency Labels, and Transparency...

  • Page 29: Recommended Paper

    Do not use ink jet paper. It may cause a paper jam and damage your MFC. The output quality depends on the paper type and paper brand. Visit us at http://solutions.brother.com and check the latest recommendations for paper that can be used with the MFC-8220.

  • Page 30: Choosing Acceptable Paper

    Choosing acceptable paper We recommend that you test paper (especially special sizes and types of paper) on the MFC before purchasing large quantities. ■ Avoid feeding label sheets that are partly used or your MFC will be damaged. ■ Avoid using coated paper, such as vinyl coated paper. ■...
  • Page 31 While pressing the paper guide release lever, slide the adjusters to fit the paper size. Check that the guides are firmly in the slots. For Legal size paper, press the universal guide release button and pull out the back of the paper tray. Universal Guide Release Button LOADING PAPER AND ORIGINAL DOCUMENTS 2 - 4...
  • Page 32 Fan the stack of paper well to avoid paper jams and misfeeds. Put paper in the paper tray. Check that the paper is flat in the tray, below the maximum paper mark, and that the paper guide is flush against the paper stack.

  • Page 33: To Load Paper Or Other Media In The Manual Feed Tray

    When you put paper in the paper tray, please remember the following: ■ The side to be printed on must be face down. ■ Put the leading edge (top of the paper) in first and push it gently into the tray. ■...
  • Page 34 Using both hands put paper in the manual feed tray until the front edge of the paper touches the paper feed roller. Hold the paper in this position until the MFC automatically feeds the paper in for a short distance, and then let go off the paper. When you put paper in the manual feed tray, please remember the following: ■...

  • Page 35: Using The Automatic Document Feeder (Adf)

    Using the automatic document feeder (ADF) You can send faxes, copy and scan from the ADF (automatic document feeder). ■ Make sure original documents written with ink are completely dry. ■ The original documents to be faxed must be from 148 to 216 mm wide and 100 to 356 mm long.
  • Page 36 ■ The ADF can hold up to 30 pages and feeds each sheet individually. Use standard (75 gsm) paper. ■ Always fan the original documents before putting them in the ADF, and then stagger the pages in the ADF as shown: 30˚...

  • Page 37: On-Screen Programming

    On-screen programming User-friendly programming Your MFC is designed to be easy to use with LCD on-screen programming using the navigation keys. User-friendly programming helps you take full advantage of all the menu selections your MFC has to offer. Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your MFC.

  • Page 38: Navigation Keys

    Navigation keys * Access the menu * Go to the next menu level * Accept an option * Exit the menu by pressing repeatedly * Go back to the previous menu level * Scroll through the current menu level * Go back to the previous menu level * Go forward to the next menu level...
  • Page 39 Then set an option by pressing when that option appears on the LCD. The LCD will then show the next menu level. Press to scroll to your next menu selection. Press When you finish setting an option, the LCD shows Accepted . to scroll backward if you passed your choices or want to save keystrokes.
  • Page 40 Menu To access the menu, press Press the Menu numbers. (ex. Press 1, 1 for Mode Timer) — — Select & Set Select & Set to accept exit Main Menu Submenu Menu Options Descriptions Page Selections — Sets how long the 1.General 1.Mode Timer 0 Sec...
  • Page 41 Menu To access the menu, press Press the Menu numbers. (ex. Press 1, 1 for Mode Timer) — — Select & Set Select & Set to accept exit Main Menu Submenu Menu Options Descriptions Page Selections Adjusts the ring 1.General 4.Volume 1.Ring High...
  • Page 42 Menu To access the menu, press Press the Menu numbers. (ex. Press 1, 1 for Mode Timer) — — Select & Set Select & Set to accept exit Main Menu Submenu Menu Options Descriptions Page Selections Sets the number of 2.Fax 1.Setup 1.Ring Delay...
  • Page 43 Menu To access the menu, press Press the Menu numbers. (ex. Press 1, 1 for Mode Timer) — — Select & Set Select & Set to accept exit Main Menu Submenu Menu Options Descriptions Page Selections Reduces the size of 2.Fax 1.Setup 5.Auto...
  • Page 44 Menu To access the menu, press Press the Menu numbers. (ex. Press 1, 1 for Mode Timer) — — Select & Set Select & Set to accept exit Main Menu Submenu Menu Options Descriptions Page Selections Combines delayed 6-18 2.Fax 2.Setup Send 4.Batch TX faxes to the same fax...
  • Page 45 Menu To access the menu, press Press the Menu numbers. (ex. Press 1, 1 for Mode Timer) — — Select & Set Select & Set to accept exit Main Menu Submenu Menu Options Descriptions Page Selections — Sets up a Group 2.Fax 3.Set 3.Setup...
  • Page 46 Menu To access the menu, press Press the Menu numbers. (ex. Press 1, 1 for Mode Timer) — — Select & Set Select & Set to accept exit Main Menu Submenu Menu Options Descriptions Page Selections — Prohibits most 6-20 2.Fax 0.Miscellaneous 1.Mem...
  • Page 47 Menu To access the menu, press Press the Menu numbers. (ex. Press 1, 1 for Mode Timer) — — Select & Set Select & Set to accept exit Main Menu Submenu Menu Options Descriptions Page Selections — Selects the Copy 10-12 3.Copy 1.Quality...
  • Page 48 Menu To access the menu, press Press the Menu numbers. (ex. Press 1, 1 for Mode Timer) — — Select & Set Select & Set to accept exit Main Menu Submenu Menu Options Descriptions Page Selections — You can choose the 0.Initial 1.Receive Fax Only...
  • Page 49 Press the Menu numbers. (ex. Press 1, 1 for Mode Timer) — — Select & Set Select & Set to accept exit If you installed optional LAN board (NC-9100h), the LCD shows the following LAN menu. Main Menu Submenu Menu Options Descriptions Page...
  • Page 50 Press the Menu numbers. (ex. Press 1, 1 for Mode Timer) — — Select & Set Select & Set to accept exit Main Menu Submenu Menu Options Descriptions Page Selections Specifies the IP 6.LAN 1.Setup 8.DNS Server Primary address of the TCP/IP (option) Secondary...
  • Page 51 Press the Menu numbers. (ex. Press 1, 1 for Mode Timer) — — Select & Set Select & Set to accept exit Main Menu Submenu Menu Options Descriptions Page Selections Automatically checks 6.LAN 3.Setup Mail 1.Auto the POP3 server for Polling (option) new messages.
  • Page 52 Press the Menu numbers. (ex. Press 1, 1 for Mode Timer) — — Select & Set Select & Set to accept exit Main Menu Submenu Menu Options Descriptions Page Selections Select On to use the 6.LAN 6.Setup 1.Netware MFC on a Netware Misc.

  • Page 53: Getting Started

    Getting started Initial Setup Setting the Date and Time Your MFC displays the date and time and if you set up the Station ID it prints on every fax you send. If there is a power failure, you may have to reset the date and time. All other settings will not be affected. Menu Press Initial Setup...

  • Page 54: Setting The Station Id

    Setting the Station ID You should store your name or company name and fax number to be printed on all fax pages that you send. It is important that you enter the fax and telephone numbers in the internationally standardized format, i.e. in accordance with the following strict sequence: ■...

  • Page 55: Entering Text

    Use the dial pad to enter your name (up to 20 characters). Press (See Entering text on page 4-3.) Stop/Exit Press The LCD will show the date and time. If the Station ID has already been programmed, the LCD will ask you to press to make a change or to exit without changing.

  • Page 56: Making Corrections

    Making corrections If you entered a letter incorrectly and want to change it, press move the cursor under the incorrect character. Then press Clear/Back . The letter above the cursor will be deleted. Re-enter the correct character. Repeating letters If you need to enter a character that is on the same key as the previous character, press to move the cursor to the right before you press the key again.

  • Page 57: General Setup

    General Setup Setting the Mode Timer The MFC has three temporary mode keys on the control panel: Fax, Copy and Scan. You can change the number of seconds or minutes the MFC takes after the last Copy or Scan operation before it returns to Fax mode.

  • Page 58: Setting The Paper Size

    Setting the Paper Size You can use eight sizes of paper for printing copies: A4, letter, legal, executive, A5, A6, B5 and B6 and three sizes of paper for printing faxes: A4, letter and legal. When you change the size of paper in the MFC, you will need to change the setting for Paper Size at the same time so your MFC can fit an incoming fax or reduced copy on the page.

  • Page 59: Setting The Ring Volume

    Setting the Ring Volume You can turn the ring Off or you can select the ring volume level. Menu Press Volume 1.Ring Press to select ( Low , Med , High or Off ). Press Stop/Exit Press —OR— You can adjust the ring volume when your MFC is idle (not being used).

  • Page 60: Setting The Clock Change

    Setting the Clock Change You can easily let the machine's clock gain or lose one hour by using this feature. Menu Press General Setup 5.Clock Change Press to select To Summer Time (or To Winter Time ). Press Press to change to Winter Time or Summer Time. —OR—...

  • Page 61: Sleep Time

    Sleep Time Setting the Sleep Time reduces power consumption by turning off the fuser inside the MFC, while it is idle. You can choose how long the MFC is idle (from 00 to 99 minutes) before it goes into sleep mode.

  • Page 62: Setting The Lcd Contrast

    Setting the LCD Contrast You can change the contrast to help the LCD look lighter or darker. Menu Press General Setup 7.LCD Contrast Press to increase the contrast. —OR— Press to decrease the contrast. Press Stop/Exit Press Setting the Tray Use for Copy mode If your MFC does not have the optional tray #2, you can skip this setting.

  • Page 63: Setting The Tray Use For Fax Mode

    Setting the Tray Use for Fax mode If your MFC does not have the optional tray #2, you can skip this setting. The default setting of Auto allows your MFC to choose the paper from the optional Tray #2 if Tray #1 is out of paper or if incoming faxes will fit best on the paper in Tray #2.

  • Page 64: Setup Receive

    Setup Receive Basic receiving operations Choosing the Receive Mode There are four different Receive Modes for your MFC. You can choose the mode that best suits your needs. How it works When to use it The MFC automatically For dedicated fax lines. Fax Only answers every call as a (automatic receive)

  • Page 65: To Select Or Change Your Receive Mode

    To select or change your Receive Mode Menu Press Initial Setup 1.Receive Mode Press to select Fax Only , Fax/Tel , External TAD or Manual . Press Stop/Exit Press If you are changing the Receive Mode while in another operation, the LCD will return to that operation. Current Receive Mode Fax : Fax Only 12/10 11:53 Fax...

  • Page 66: Setting The Ring Delay

    Setting the Ring Delay The Ring Delay sets the number of times the MFC rings before it answers in Fax Only or Fax/Tel mode. If you have extension phones on the same line as the MFC, keep the Ring Delay setting of 4.

  • Page 67: Setting The F/T Ring Time (Fax/Tel Mode Only)

    Setting the F/T Ring Time (Fax/Tel mode only) If you set the Receive Mode to Fax/Tel, you will need to decide how long the MFC will signal you with its special pseudo/double-ring when you have a voice call. (If it’s a fax call, the MFC prints the fax.) This pseudo/double-ring happens after the initial ringing from the phone company.

  • Page 68: Fax Detect

    Fax Detect Start When you use this feature, you do not have to press or the Fax Receive Code for New Zealand) when you answer a fax call. Selecting On allows the MFC to receive fax calls automatically, even if you lift the handset of an extension or external phone. When you see Receiving on the LCD or when you hear ‘chirps’...

  • Page 69: Printing A Reduced Incoming Fax (Auto Reduction)

    Printing a reduced incoming fax (Auto Reduction) If you choose On , the MFC automatically reduces each page of an incoming fax to fit on one page of letter, legal or A4 size paper, regardless of the paper size of the original document. The MFC calculates the reduction ratio by using the page size of the original Menu document and your Paper Size setting (...

  • Page 70: Reception Into Memory

    Reception into memory As soon as the paper tray becomes empty during fax reception, the screen will display Check Paper ; please put some paper in the paper tray. (See How to load paper on page 2-3.) If the Memory Receive switch is ON at this time… The current fax reception will continue, with the remaining pages being stored in memory, if it is available.

  • Page 71: Printing A Fax From The Memory

    Printing a fax from the memory Menu If you have selected Fax Storage ( ), you can still print a fax from the memory when you are at your MFC. (See Setting Fax Storage on page 8-2.) Menu Press Remote Fax Opt Remote Fax Opt 4.Print Fax 3.Print Document...

  • Page 72: Advanced Receiving Operations

    Advanced receiving operations Operation from extension telephones If you answer a fax call on an extension telephone, or an external telephone into the correct socket on the machine, you can make your MFC take the call by using the Remote Activation Code. When you press the Remote Activation Code for New Zealand), the MFC starts to receive a fax.

  • Page 73: Changing The Remote Codes

    Changing the remote codes Remote Codes might not work with some telephone systems. The preset Remote Activation code is for New Zealand). The preset Deactivation code is for New Zealand). If you are always disconnected when accessing your external TAD remotely, try changing the Remote Activation code and Deactivation code to another three-digit code (such as If it is not illuminated in green, press Menu...

  • Page 74: Polling

    Secure Polling is a way to keep your original documents and others from falling into the wrong hands while the MFC is set up for polling. You can use Secure Polling only with another Brother fax machine. Anyone who polls to receive a fax must enter the polling secure code.

  • Page 75: Setup For Polling Receive With Secure Code

    Setup for Polling Receive with Secure Code You need to make sure you are using the same secure code as the other party. If it is not illuminated in green, press Menu Press Setup Receive 8.Polling RX Press to select Secure .

  • Page 76: Sequential Polling

    Sequential Polling The MFC can request original documents from several fax units in a single operation. You just specify several destinations in Step 5. Afterward, a Sequential Polling Report will be printed. If it is not illuminated in green, press Menu Press Setup Receive...

  • Page 77: Telephone Service For Australia

    Telephone Service for Australia ® ® ® Telstra FaxStream Duet (Distinctive Ringing) ® ® ® Telstra FaxStream Duet is an enhanced Public Switched ® Telephone Service (PSTS) offered by Telstra that allows you to have an additional number on one phone line, with its own distinctive ®...

  • Page 78: How Does Telstra Faxstream Duet Work

    ® ® ® How does Telstra FaxStream Duet Work? Incoming calls to the voice number, will have the standard ring pattern of long, long tone, followed by a pause, repeated, while the new fax number will have a different ring pattern of three short bursts of ring, repeated at regular intervals.

  • Page 79: Set The Distinctive Ringing To On

    Set the Distinctive Ringing to ON Disconnect the fax machine from any TAD or telephone company voice mail. Menu Press Miscellaneous 5.Distinctive The screen displays the current setting of this feature. Press to select On (or Off ). Press Stop/Exit Press Caller ID (Caller IDentification) Caller ID is a telephone service that allows the subscriber to see a...

  • Page 80: How Does The Caller Id Work

    How Does the Caller ID Work? The Caller ID Appears on the Display When Your Telephone Rings As your telephone rings, the display shows you the caller’s phone number or name if the name has stored in the One-Touch and Speed-Dial.

  • Page 81: Viewing Caller Id List

    Viewing Caller ID List Caller ID memory stores information for up to thirty calls; when the thirty-first call comes in, information about the first call is erased. You can scroll through Caller ID information to review those calls made to your MFC.

  • Page 82: Telephone Service For New Zealand

    Telephone Service for New Zealand FaxAbility FaxAbility is a service offered by Telecom that allows you to have an additional number on one phone line, with its own distinctive ring pattern. This way, when you get an incoming call, you can identify the number being called by its ring.

  • Page 83: How Does Faxability Work

    How Does FaxAbility Work? Your telephone number will have the standard ring pattern of long, long tone, while the new number will have a ring pattern of long, silence, long, etc. When FaxAbility is On , you will not hear the first ring of all incoming calls on the fax machine.

  • Page 84: How To Turn Faxability Off Or On

    How to Turn FaxAbility OFF or ON The FaxAbility function is designed to accommodate the FaxAbility service provided by Telecom. To change the setting, repeat Steps 1-3; Step 2 is where you can select either On or Off . Call Waiting beeps caused by incoming calls on your main number can affect fax transmissions.

  • Page 85: Caller Id (Caller Identification)

    Caller ID (Caller IDentification) Caller ID is a telephone service that allows the subscriber to see a display of the caller’s phone number and name if available as the telephone rings. It is a fast way to screen your calls. You can respond quickly to calls you missed, because Caller IDs are received and stored in your MFC memory.

  • Page 86: Viewing Caller Id List

    Viewing Caller ID List Caller ID memory stores information for up to thirty calls; when the thirty-first call comes in, information about the first call is erased. You can scroll through Caller ID information to review those calls made to your MFC.

  • Page 87: Telephone Service For Some Countries

    Telephone Service for Some Countries Distinctive Ringing (For Singapore and Hong Kong) This MFC feature lets you use the Distinctive Ringing subscriber service offered by some telephone companies, which allows you to have several telephone numbers on one phone line. Each phone number has its own Distinctive Ringing pattern, so you will know which phone number is ringing.

  • Page 88: Caller Id (For Singapore And Hong Kong)

    Caller ID (For Singapore and Hong Kong) The Caller ID feature of this MFC lets you use the Caller ID subscriber service offered by many local phone companies. This service provides you, by means of the screen display, the telephone number (or name) of your caller as the line rings.

  • Page 89: Viewing Caller Id List

    Viewing Caller ID List Caller ID memory stores information for up to thirty calls; when the thirty-first call comes in, information about the first call is erased. You can scroll through Caller ID information to review those calls made to your MFC.

  • Page 90: Setup Send

    Setup Send How to enter Fax mode Before sending faxes, make sure ) is illuminated in green. If not, press ) to enter Fax mode. The default setting is Fax. How to dial There are four ways to dial. Manual dialing Press all of the digits of the phone or fax number.

  • Page 91: One-Touch Dialing

    One-Touch dialing Press the One-Touch Key of the location you want to call. (See Storing One-Touch Dial numbers on page 7-1.) Shift To dial One-Touch numbers 17 to 32, hold down as you press the One-Touch Key. Speed-Dialing Search/Speed Dial Press , and then the three digit Speed-Dial number.

  • Page 92: Search

    Search You can search for names you have stored in the One-Touch and Search/Speed Dial Speed-Dial memories. Press and the navigation keys to search. (See Storing One-Touch Dial numbers on page 7-1 and Storing Speed-Dial numbers on page 7-3.) To search numerically To search alphabetically* * To search alphabetically, you can use dial pad to enter the first...

  • Page 93: Automatic Transmission

    Automatic transmission This is the easiest way to send a fax. You must not pick up the handset phone or press Hook/Hold/Recall to listen for a dial tone. If it is not illuminated in green, press ). Place the original document face down in the ADF. Enter the fax number using the dial pad, One-Touch, Speed-Dial or Search.

  • Page 94: Basic Sending Operations

    Basic sending operations Sending faxes using multiple settings When you send a fax you can choose any combination of these settings: cover page, contrast, resolution, overseas mode, delayed fax timer, polling transmission or real time transmission. After each setting is accepted, the LCD will ask if you want to enter more settings: Press to select more settings.

  • Page 95: Fax Resolution

    Fax Resolution When you have an original document in the ADF you can use the Resolution key to change the setting temporarily (for this fax only). If it is not illuminated in green, press ). Press Resolution repeatedly until the LCD shows the setting you want. —OR—...

  • Page 96: Manual And Automatic Fax Redial

    Manual and automatic fax Redial If you are sending a fax manually and the line is busy, press Redial/Pause Start , and then press to try again. If you want to make a second call to the last number dialed, you can save time by Redial/Pause Start pressing...

  • Page 97: Real Time Transmission

    Real Time Transmission When you are sending a fax, the MFC will scan the original documents into the memory before sending. Then, as soon as the phone line is free, the MFC will start dialing and sending. If the memory becomes full, the MFC will send the original document in real time (even if Real Time TX is set to Off ).

  • Page 98: Checking Job Status

    Checking job status Check which jobs are still waiting in the memory to be sent. (If there are no jobs, the LCD shows No Jobs Waiting .) Menu Press 6.Remaining Jobs If you have more than one job waiting, press to scroll through the list.

  • Page 99: Advanced Sending Operations

    Advanced sending operations Composing the electronic Cover Page The Cover Page is created at the receiving machine. Your Cover Page includes the name stored in the One-Touch or Speed-Dial memory. If you’re dialing manually, the name is left blank. The Cover Page shows your Station ID and the number of pages you’re sending.

  • Page 100: Composing Your Own Comments

    Composing your own comments You can set up two comments of your own. If it is not illuminated in green, press Menu Press Setup Send 8.Coverpage Note Press to choose 5 or 6 for your own comment. Press Use the dial pad to enter your customized comment. Press (See Entering text on page 4-3.) Press...

  • Page 101: Cover Page For The Next Fax Only

    Cover page for the next fax only This feature does not work without first setting the Station ID. So make sure it has been set. (See Setting the Station ID on page 4-2.) If you only want to send a Cover Page with a particular fax, this Cover Page will include the number of pages in your original document.

  • Page 102: Send A Cover Page For All Faxes

    Send a cover page for all faxes This feature does not work without the Station ID. Please be sure it has been set before continuing. (See Setting the Station ID on page 4-2.) You can set the MFC to send a cover page whenever you send a fax. The number of pages in your fax is not included when you use this setting.

  • Page 103: Broadcasting

    Broadcasting Broadcasting is when the same fax message is automatically sent to more than one fax number. Using the key, you can include Groups, One-Touch, Speed-Dial numbers and up to 50 manually dialed numbers. If you did not use up any of the numbers for Groups, access codes or credit card numbers, you can ‘broadcast’...
  • Page 104 When the LCD displays the fax number or name of the other party, press You will be asked to press the next number. Enter the next number. (Example: Speed-Dial number) When the LCD displays the fax number or name of the other party, press Enter another fax number.

  • Page 105: Overseas Mode

    Overseas Mode If you are having difficulty sending a fax overseas due to possible interference on the phone line, we recommend that you turn on the Overseas Mode. After you send a fax using this feature, the feature will turn itself off. If it is not illuminated in green, press ).

  • Page 106: Delayed Fax

    Delayed Fax During the day you can store up to 50 faxes in the memory to be sent within 24 hours. These faxes will be sent at the time of day you enter in Step 3. Press to accept it, or enter another time for the faxes to be sent.

  • Page 107: Delayed Batch Transmission

    Delayed Batch Transmission Before sending the delayed faxes, your MFC will help you economize by sorting all the faxes in the memory by destination and scheduled time. All delayed faxes that are scheduled to be sent at the same time to the same fax number will be sent as one fax to save transmission time.
  • Page 108 Canceling a Job setting. (See Canceling a scheduled job on page 6-9.) ■ You can use Secure Polling only with another Brother fax machine. 6 - 19 SETUP SEND...

  • Page 109: Memory Security

    ■ PC printing ■ PC scanning To print the faxes in memory, turn Memory Security Off . Setting up the password If you forget the Memory Security password, please call Brother Customer Service. Menu Press Miscellaneous 1.Mem Security Enter a 4-digit number for the password.

  • Page 110: Turning Memory Security On

    Turning Memory Security on Menu Press Miscellaneous 1.Mem Security Press to select Set Security . Press Enter the registered 4-digit password. Press The MFC goes offline and the LCD shows Secure Mode . If there is a power failure, the data in the memory will remain for up to 4 days.

  • Page 111: Auto Dial Numbers And Dialing Options

    Auto Dial numbers and dialing options Storing numbers for easy dialing You can set up your MFC to do three types of easy dialing: One-Touch, Speed-Dial and Groups for Broadcasting faxes. If you lose electrical power, the auto dial numbers that are in the memory will not be lost.
  • Page 112 Press to select One-Touch Dial Fax/Tel . (or E-Address ) Fax/Tel Press Enter the phone or fax number (up to 20 digits). Press —OR— If you purchased the optional NC-9100h, you can select E-Address in Step 3 and press ■ If you want to enter a pause in the dialing sequence (for example, Redial/Pause to access an outside line), press as you are...

  • Page 113: Storing Speed-Dial Numbers

    Storing Speed-Dial numbers You can store Speed-Dial numbers, so that when you dial you will Search/Speed Dial only have to press a few keys ( , the Start three-digit number, and ). The MFC can store 300 Speed-Dial numbers. Menu Press Set Quick-Dial 2.Speed-Dial...

  • Page 114: Changing One-Touch And Speed-Dial Numbers

    Changing One-Touch and Speed-Dial numbers If you try to store a One-Touch or Speed-Dial number where a number has already been stored, the LCD will show the name that has been stored there (or number) and will ask you to do one of the following: Press to change the stored...

  • Page 115: Setting Up Groups For Broadcasting

    Setting up Groups for Broadcasting Groups, which can be stored on a One-Touch key or a Speed-Dial location, allow you to send the same fax message to many fax Start numbers by pressing only a One-Touch key and Search/Speed Dial Start , the three-digit location and First, you will need to store each fax number as a One-Touch or...
  • Page 116 Use the dial pad and the chart on page 4-3 to enter a name for the Group. Press (For example, NEW CLIENTS ) Stop/Exit Press You can print a list of all One-Touch and Speed-Dial numbers. (See Printing reports on page 9-3.) Group numbers will be marked in the column of 'Group'.

  • Page 117: Dialing Operations

    Dialing operations You can use the MFC to make voice telephone calls by dialing manually or by using Search, One-Touch Dial or Speed-Dial memory. (For instructions, see How to dial on page 6-1.) You can use the handset of the external telephone to make and receive calls. When you dial a Quick-Dial number, the LCD shows the name you have stored, or if you have not stored a name, the fax number you have stored.

  • Page 118: Pause

    Pause Redial/Pause Press to insert a 3.5-second pause between Redial/Pause numbers. If you are dialing overseas, you can press as many times as needed to increase the length of the pause. Tone or Pulse (Not available in New Zealand) If you have a Pulse dialing service, but need to send Tone signals (for example, for telephone banking), follow the instructions below.

  • Page 119: Telephone (Voice) Operations

    Telephone (voice) operations Making a telephone call Pick up the handset. —OR— Hook/Hold/Recall Press When you hear a dial tone, dial the call using the dial pad, One-Touch, Speed-Dial and Search. Hook/Hold/Recall If you pressed to dial, pick up the handset when the other person answers.

  • Page 120: Remote Fax Options

    Remote Fax Options You can only use one remote fax option at a time: Fax Forwarding—OR—Fax Storage—OR—Off. Menu You can change your selection at any time ( If you have set Fax Forwarding or Fax Storage, a backup copy will automatically be printed at the MFC. Programming a Fax Forwarding number When Fax Forwarding is selected, your MFC stores the received fax in the memory.

  • Page 121: Setting Fax Storage

    Setting Fax Storage If you select Fax Storage, you will be able to retrieve fax messages from another location using the Remote Retrieval commands. Menu Press Remote Fax Opt 1.Forward/Store Press to select Fax Storage . Press Stop/Exit Press Menu If there are faxes in the memory when you select Off in , the LCD will ask if you want to erase the faxes in the memory:...

  • Page 122: Setting Your Remote Access Code

    Setting your Remote Access Code The remote access code lets you access the Remote Retrieval features when you are away from your MFC. Before you use the remote access and retrieval features, you have to set up your own code. The default code is an inactive code (--- Menu Press Remote Fax Opt...

  • Page 123: Remote Retrieval

    Remote Retrieval You can call your MFC from any telephone or fax machine using touch tone, then use the Remote Access Code and remote commands to retrieve fax messages. Be sure to cut out the Remote Retrieval Access Card on the last page and keep it with you at all times.

  • Page 124: Remote Commands

    Remote commands Follow the commands below to access features when you are away from the MFC. When you call the MFC and enter your Remote Access Code (3 digits followed by ), the system will give two short beeps and you must enter a remote command. Remote commands Operation details Change the Fax...

  • Page 125: Retrieving Fax Messages

    Retrieving fax messages Dial your fax number. When your MFC answers, immediately enter your Remote Access Code (3 digits followed by ). If you hear one long beep, you have messages. As soon as you hear two short beeps, use the dial pad to press Wait for the long beep, and then use the dial pad to enter the number of the remote fax machine where you want your fax messages sent to followed by...

  • Page 126: Printing Reports

    Printing reports Fax settings and activity You need to set up the Transmission Verification Report and Fax Journal Period in the menu table. Menu Press Report Setting 1.Transmission —OR— Menu Press Report Setting 2.Journal Period Customizing the Transmission Verification Report You can use the Transmission Report as proof that you sent a fax.

  • Page 127: Setting The Journal Period

    Setting the Journal Period You can set the MFC to print a Journal at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days). If you set the interval to Off , you can print the report by following the Steps on the next page. The default setting is Every 50 Faxes .

  • Page 128: Printing Reports

    4.XMIT Verify last transmission. Lists your settings. 5.System Setup You can print an accessories order form to fill out 6.Order Form and send to Brother dealer. How to print a report Menu Press Press to select the report you want.

  • Page 129: Making Copies

    Making copies Using the MFC as a copier You can use your MFC as a copier, making up to 99 copies at a time. Enter Copy mode Copy Before making copies, make sure that ) is illuminated Copy Copy in green. If it is not, press ) to enter mode.

  • Page 130: Making A Single Copy

    Making a single copy Copy Press ) to illuminate it in green. Place the original document face down in the ADF. Start Press Do NOT pull on the original document while copying is in progress. To stop copying and eject the original document, press Stop/Exit Making multiple copies Copy...

  • Page 131: Out Of Memory Message

    Out of Memory message If the memory becomes full while you are Out of Memory making copies, the LCD message will guide you through the next step. Stop/Exit If the Out of Memory message appears, press Start cancel or to copy scanned pages. You will need to clear some jobs from the memory before you can continue.

  • Page 132: Using The Copy Keys (Temporary Settings)

    Using the Copy keys (Temporary settings) When you want to change the settings only for the next copy, use the Temporary Copy Keys. You can improve your copies by using the Temporary Copy Keys: Enlarge/Reduce Contrast Quality Options , and .

  • Page 133: Enlarge/Reduce

    Enlarge/Reduce You can select the following enlargement or reduction ratios. Auto sets the MFC to calculate the reduction ratio that fits the size of your paper. Custom(25 - 400%) allows you to enter a ratio from 25% to 400%. Enlarge/Reduce Press .
  • Page 134 Press to select the enlargement or reduction ratio you want. Press —OR— You can select Custom(25 - 400%) and press Use the dial pad to enter an enlargement or reduction ratio from 25% to 400% . Press (For example, press to enter 53% .) Start Press...

  • Page 135: Quality (Type Of Original Document)

    Quality (type of original document) You can select the Quality for your type of original document. The default setting is Auto . Copy Press ) to illuminate it in green. Place the original document face down in the ADF. Use the dial pad to enter the number of copies you want (up to 99).

  • Page 136: Contrast

    Contrast You can adjust copy contrast to make copies darker or lighter. Copy Press ) to illuminate it in green. Place the original document face down in the ADF. Use the dial pad to enter the number of copies you want (up to 99).

  • Page 137: Options

    Options Options Use the key to set the following copy settings only for the next copy. Press Menu Selections Options Factory Page Copy Setting Options select select 10-10 Page Layout Off(1 in 1) (1 in 1) 2 in 1 4 in 1 (P) 4 in 1 (L) 10-11 Stack/Sort...

  • Page 138: N In 1 Copy

    N in 1 copy (Page Layout) You can save paper by copying either two or four pages onto one page. Please make sure paper size is set to A4, Letter or Legal. Copy Press ) to illuminate it in green. Place the original document face down in the ADF.

  • Page 139: Sorting Copies

    4 in 1 (P) 4 in 1 (L) Sorting copies You can sort multiple copies. Pages will be printed in the order 123, 123, 123, and so on. Copy Press ) to illuminate it in green. Place the original document face down in the ADF. Use the dial pad to enter the number of copies you want (up to 99).

  • Page 140: Changing The Default Copy Settings

    Changing the default copy settings You can adjust the copy settings. These settings will stay until you change them again. Quality Menu Press Quality Auto Press to select Text , Photo or Auto . Press Stop/Exit Press Contrast You can change the contrast to help an image look lighter or darker. Menu Press Contrast...

  • Page 141: Important Information

    Important information IEC 60825 Specification This machine is a Class 1 laser product as defined in IEC 60825 specifications. The label shown below is attached in countries where required. CLASS 1 LASER PRODUCT APPAREIL À LASER DE CLASSE 1 LASER KLASSE 1 PRODUKT This machine has a Class 3B Laser Diode which emits invisible laser radiation in the Scanner Unit.

  • Page 142: Important Information For Australia

    Important Information for Australia Important Safety Instructions Read all of these instructions. Save them for later reference. Follow all warnings and instructions marked on the product. Switch off before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. Do not place this product on an unstable surface, stand, or table.
  • Page 143 Never push objects of any kind into this product through cabinet slots, since they may touch dangerous voltage points or short out parts resulting in a risk of fire or electric shock. Never spill liquid of any kind on the product. Do not attempt to service this product yourself, because opening or removing covers may expose you to dangerous voltage points and/or other risks.

  • Page 144: Important-For Your Safety

    IMPORTANT-For Your Safety To ensure safe operation the three-pin plug supplied must be inserted only into a standard three-pin power point which is effectively grounded through the normal household wiring. Extension cords used with the equipment must be three-conductor and be correctly wired to provide connection to ground. Incorrectly wired extension cords are a major cause of fatalities.

  • Page 145: Important Information For New Zealand

    Important Information for New Zealand Important Safety Instructions Read all of these instructions. Save them for later reference. Follow all warnings and instructions marked on the product. Switch off before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network.
  • Page 146 All persons using this device for recording telephone conversations shall comply with New Zealand law. This requires that at least one party to the conversation is to be aware that it is being recorded. In addition, the Principles enumerated in the Privacy Act 1993 shall be complied with in respect to the nature of the personal information collected, the purpose for its collection, how it is to be used and what it disclosed to any other...
  • Page 147 Do not touch a document during printing. Never push objects of any kind into this product through cabinet slots, since they may touch dangerous voltage points or short out parts resulting in a risk of fire or electric shock. Never spill liquid of any kind on the product.
  • Page 148 Note that some telephones are not compatible with this unit and dialing errors may result if the two devices are used together in other than quiet conditions. The Telecom Faults Service is not to be called should such problems arise. In such cases, it is recommended that the prefix and wanted number are dialed manually.

  • Page 149: Important-For Your Safety

    IMPORTANT-For Your Safety To ensure safe operation the three-pin plug supplied must be inserted only into a standard three-pin power point which is effectively grounded through the normal household wiring. Extension cords used with the equipment must be three-conductor and be correctly wired to provide connection to ground. Incorrectly wired extension cords are a major cause of fatalities.

  • Page 150: Important Information For Some Countries

    Important Information for Some Countries Important Safety Instructions Read all of these instructions. Save them for later reference. Follow all warnings and instructions marked on the product. Switch off before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. Do not place this product near water.
  • Page 151 Authorized Service Personnel. A list of Authorized Service Centres has been included for your convenience, or you may contact the Brother Dealer for Service. Unplug this product from the wall outlet and refer servicing to Authorized Service Personnel under the following conditions: ■...
  • Page 152 This equipment may not be used on coin service lines provided by the telephone company or connected to party lines. Brother cannot accept any financial or other responsibilities that may be the result of your use of this information, including direct, special or consequential damages.

  • Page 153: Trademarks

    Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. © Copyright 2004 Brother Industries, Ltd. All rights reserved.

  • Page 154: Troubleshooting And Routine Maintenance

    Troubleshooting and routine maintenance Troubleshooting Error messages As with any sophisticated office product, errors may occur. If this happens, your MFC identifies the problem and displays an error message. The most common error messages are shown below. ERROR MESSAGES ERROR CAUSE ACTION MESSAGE...
  • Page 155 Fuser Open (fuser cover). (See Paper jams on page 12-5.) The MFC has a mechanical problem. Call Brother or your dealer for Machine Error service. The number you dialed does not answer or is Verify the number and try again.
  • Page 156 If the MFC cannot reset itself and return to the date and time prompt, it will display Machine Error XX. Then contact your Brother dealer for service. Toner cartridge is not installed. Reinstall the toner cartridge. Toner Empty —OR—...

  • Page 157: Original Document Jams

    Original document jams If the original document is jammed follow the steps below. Original document was not inserted or fed properly, or was too long. Open the control panel cover. Carefully pull the original document toward the front of the MFC. Close the control panel cover.

  • Page 158: Paper Jams

    Paper jams To clear paper jams, please follow the steps in this section. WARNING Before you clear a paper jam, make sure you have switched off and unplugged the MFC. After you have just used the MFC, some parts inside the MFC are extremely hot. When you open the front cover or back output tray of the MFC, never touch the shaded parts shown in the following diagram.
  • Page 159 Pull the paper tray completely out of the MFC. Pull the jammed paper up and out of the MFC. Press the cover release button and then open the front cover. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 6...
  • Page 160 Pull out the drum unit and toner cartridge assembly. Pull the jammed paper up and out of the MFC. If you cannot remove the drum unit and toner cartridge assembly easily at this time, do not use extra force. Instead, pull the edge of the jammed paper out of the paper tray.
  • Page 161 WARNING To prevent damage to the MFC caused by static electricity, do not touch the electrodes shown in the following diagram. Open the back output tray. Pull the jammed paper out of the fuser unit. If the paper jam can be cleared, go to Step 7. If you have to pull the paper toward the back of the MFC, the fuser may get dirty with toner powder and it may scatter on the next printouts.
  • Page 162 WARNING After you have just used the MFC, some internal parts of the MFC are extremely HOT! Wait for the MFC to cool down before you touch the internal parts of the MFC. HOT! Back view Open the jam clear cover (fuser cover). Pull the jammed paper out of the fuser unit.
  • Page 163 Push the lock lever down and take the toner cartridge out of the drum unit. Take out the jammed paper if there is any inside the drum unit. Then put the toner cartridge back in the drum unit. Put the drum unit and toner cartridge assembly back in the MFC. Put the paper tray in the MFC.

  • Page 164: If You Are Having Difficulty With Your Mfc

    If the copy looks bad, clean the and bottom of sentences are scanner area. If there is still a problem, call Brother or your dealer for cut off. service.
  • Page 165 DIFFICULTY SUGGESTIONS Transmission Verification There is probably temporary noise or static on the line. Try sending the Report says ‘RESULT:NG’ or fax again. If you send a PC FAX message and get ‘RESULT:NG’ or, on ‘RESULT:ERROR’. the Transmission Verification Report, your MFC may be out of memory. To gain extra memory, you can turn off Fax Storage (see Setting Fax Storage on page 8-2), print fax messages in memory (see Polling on page 5-11) or cancel a Delayed Fax or Polling Job (see Canceling a fax...
  • Page 166 BIOS are set to support a bi-directional machine; i.e. Parallel Port Mode – ECP 'MFC Connect Failure' If the MFC is not connected to your PC and you have loaded the Brother software, the PC will show 'MFC Connect Failure' each time you restart ®...
  • Page 167 DIFFICULTY SUGGESTIONS Paper Handling Difficulties The MFC does not load paper. Check to see if the Check Paper or Paper Jam message appears on The LCD shows Check the LCD. If it is empty, load a new stack of paper into the paper tray. If Paper or Paper Jam.

  • Page 168: Improving The Print Quality

    Improving the print quality This section provides information on the following topics: Examples of poor print Recommendation quality Check the printer’s environment. Conditions such as humidity, high temperatures, and so on may cause this print fault. (See Choosing a ABCDEFGH CDEF location on page iv.) abcdefghijk...
  • Page 169 Examples of poor print Recommendation quality If the problem is not solved after printing a few pages, the drum unit may have glue from label stock on the OPC drum surface. 94 mm Clean the drum unit as follows: 94 mm 1 Position the print sample in front of the drum unit, and find the exact White Spots on black text position of the poor print.
  • Page 170 Printed pages have toner The fixing unit may be smudged. Call Brother or your dealer for service. stains down the page. You may clear the problem by wiping the scanner window with a soft cloth.

  • Page 171: Compatibility

    Examples of poor print Recommendation quality Check the paper type and quality. High temperatures and high humidity will cause paper to curl. If you do not use the printer very often, the paper may have been in the paper tray too long. Turn over the stack of paper in the paper tray. Also, try fanning the paper stack and then rotating the paper 180°...

  • Page 172: Packing And Shipping The Mfc

    Packing and shipping the MFC Whenever you transport the MFC, use the packing materials that came with your machine. If you do not pack the MFC correctly, you may void your warranty. Turn the MFC power switch off. Unplug the MFC from the telephone wall socket. Unplug the MFC from the AC outlet.
  • Page 173 Place the drum unit and toner cartridge assembly into the plastic bag and seal the bag. Close the front cover. Fold down the face-down output tray flap. Remove the telephone line cord, ADF document output support and ADF document support, handset and handset curled cord. Wrap the MFC in the plastic bag and place it in the original carton with the original packing material.
  • Page 174 Pack the drum unit and toner cartridge assembly, telephone line cord, AC cord, handset, handset curled cord and printed materials in the original carton as shown below: Close the carton and tape it shut. 12 - 21 TROUBLESHOOTING AND ROUTINE MAINTENANCE...

  • Page 175: Routine Maintenance

    Routine maintenance Cleaning the scanner Turn the MFC power switch off and unplug the MFC from the AC outlet. Lift the control panel cover. Clean the white bar and the glass cover. Moisten a small piece of clean soft, lint-free cloth with isopropyl alcohol and carefully remove dirt from the glass cover and the white bar of the scanner.

  • Page 176: Cleaning The Printer

    Cleaning the printer Caution ■ Do not use isopropyl alcohol to remove dirt from the control panel. It may crack the panel. ■ Do not use isopropyl alcohol to clean the laser scanner window. ■ Do not touch the scanner window with your fingers. ■...

  • Page 177: Cleaning The Drum Unit

    Gently clean the scanner window by wiping it with a clean soft dry cloth. Do not use isopropyl alcohol. Laser Scanner Window Cleaning the drum unit We recommend placing the drum unit and toner cartridge assembly on a cloth or large disposable paper to avoid spilling and scattering toner.

  • Page 178: Replacing The Toner Cartridge

    Caution If the blue tab is not at Home position ( ▼ ), printed pages may have vertical stripes. Reinstall the drum unit and toner cartridge assembly into the MFC. (See Replacing the drum unit on page 12-30.) Close the front cover. Plug in the power cord first, then the telephone cord.

  • Page 179: How To Replace The Toner Cartridge

    How to replace the toner cartridge WARNING Just after you use the MFC, some internal parts of the MFC will be extremely HOT! So, never touch the shaded parts shown in the illustration. HOT! Open the front cover and pull out the drum unit. Caution ■...
  • Page 180 MFC. If a toner cartridge is left unpacked for a long period of time, the toner life is shortened. ■ Brother strongly recommends that you do not refill the toner cartridge provided with your MFC. We also strongly recommend that you continue to use only Genuine Brother Brand replacement toner cartridges (TN-3030 and TN-3060).
  • Page 181 Gently rock the toner cartridge from side to side five or six times to distribute the toner evenly inside the cartridge. Remove the protective cover. Insert the new toner cartridge in the drum unit until it clicks into place. If you put it in properly, the lock lever will lift automatically. Drum Unit Toner Cartridge TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 28...
  • Page 182 Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left several times. Return the blue tab to the Home position ( ▼ ) before reinstalling the drum unit and toner cartridge assembly. Home Position(▼) Corona Wire Reinstall the drum unit and toner cartridge assembly and close...

  • Page 183: Replacing The Drum Unit

    Replacing the drum unit The MFC uses a drum unit to create print images on paper. If the LCD shows Change Drum Soon , the drum unit is near the end of its life and it is time to purchase a new one (DR-3000). Even if the LCD shows Change Drum Soon , you may be able to continue printing without having to replace the drum unit for a while.
  • Page 184 Follow these steps to replace the drum unit: Press the cover release button and then open the front cover. Remove the old drum unit and toner cartridge assembly. Place it on a drop cloth or disposable paper to avoid scattering toner. Caution To prevent damage to the printer from static electricity, do not touch the electrodes shown below.
  • Page 185 Hold down the lock lever on the right and pull the toner cartridge out of the drum unit. (See Replacing the toner cartridge on page 12-25.) Lock Lever Discard the used drum unit according to local regulations, keeping it separate from domestic waste. Be sure to seal the drum unit tightly so toner powder does not spill out of the unit.

  • Page 186: Checking The Drum Life

    Checking the drum life You can see the percentage of the drum’s life that remains available. Menu Press Miscellaneous 3.Drum Life For two seconds, the LCD shows the available percentage of drum life. Even if the remaining drum life is 0%, you may continue to use the drum unit until you have a print quality problem.

  • Page 187: Optional Accessories

    100MHz or more Capacity: 32, 64, 128 MB Height: 35mm or less Parity: NONE DRAM Type: SDRAM 4 Bank Some DIMMs might not work with this MFC. For the latest information from Brother visit: http://solutions.brother.com OPTIONAL ACCESSORIES 13 - 1...

  • Page 188: Installing The Optional Memory Board

    Installing the optional memory board WARNING ■ DO NOT touch the surface of the main board within 15 minutes after turning off the power. ■ Before installing the optional memory board, make sure there are no faxes in the memory. ■...
  • Page 189 Unpack the DIMM and hold it by the edges. WARNING DIMM boards can be damaged by even a small amount of static electricity. Do not touch the memory chips or the board surface. Wear an antistatic wrist strap when you install or remove the board. If you do not have an antistatic wrist strap, frequently touch the bare metal on the printer.

  • Page 190: Network (Lan) Board

    Network (LAN) board When you add the optional Network (LAN) Board (NC-9100h), you can connect your MFC into the network to use the Internet FAX, Network Scanner, Network Printer and Network Management operations. WARNING DO NOT touch the surface of the main board within 15 minutes after turning off the power.

  • Page 191: Before Starting Installation

    Before starting installation Be careful when handling the NC-9100h. There are many delicate electronic components that are susceptible to damage from static electricity. To avoid such damage, use the following precautions when handling the board. ■ Leave the NC-9100h in its anti-static bag until you are ready to install it.

  • Page 192: Step 1: Hardware Installation

    Step 1: Hardware installation WARNING ■ DO NOT touch the surface of the main board within 15 minutes after turning off the power. ■ DO NOT unplug any internal connectors. ■ Turn the MFC power switch off, before installing (or removing) the NC-9100h board.
  • Page 193 Loosen the two screws, and then remove the metal cover plate. Cover Plate Plug the NC-9100h into connector P1 located on the main board as shown in the illustration (press firmly) and secure the NC-9100h with the two screws. Put the metal shield plate back on and secure it with the two screws.

  • Page 194: Step 2: Connecting The Nc-9100H To An Unshielded Twisted Pair 10Base-T Or 100Base-Tx Ethernet Network

    Step 2: Connecting the NC-9100h to an Unshielded Twisted Pair 10BASE-T or 100BASE-TX Ethernet Network To connect the NC-9100h to a 10BASE-T or 100BASE-TX Network, you must have an Unshielded Twist Pair Cable. One side of the cable must be connected to a free port on your Ethernet hub and the other side must be connected to the 10BASE-T or 100BASE-TX connector (an RJ45 Connector) of the NC-9100h.

  • Page 195: Led

    No light: If both of the two LEDs are off, then the print server is not connected to the network. Link/Speed LED is orange: Fast Ethernet This Link/Speed LED will be orange if the print server is connected to a 100BASETX Fast Ethernet network. Link/Speed LED is green: 10 BASE T Ethernet This Link/Speed LED will be green if the print server is connected to a 10 BASE T Ethernet.

  • Page 196: Paper Tray #2

    Paper Tray #2 You can purchase the Paper Tray #2 accessory (LT-5000) to use as a third paper source. Tray #2 holds up to 250 sheets of 80 gsm paper. Paper Tray #2 Holds approx. 250 sheets of 80 gsm Basis Weight 60 to 105 gsm Moisture Content...

  • Page 197: Glossary

    Glossary ADF (Automatic Document Feeder) The original document can be placed in the ADF and scanned one page at a time automatically. Automatic Redial A feature that enables your MFC to redial the last fax number if the fax did not go through because the line was busy.
  • Page 198 External phone A TAD (telephone answering device) or telephone that is connected to your MFC. F/T Ring Time The length of time that the Brother MFC rings (when the Receive Mode setting is Fax/Tel) to notify you to pick up a voice call that it answered.
  • Page 199 FaxAbility A subscriber service purchased from the telephone company that provides another phone number on an existing phone line. The Brother fax machine uses the new number to simulate a dedicated fax line. Fax Detect Enables your MFC to respond to CNG tones if you interrupt a fax call by answering it.
  • Page 200 Menu mode Programming mode for changing your MFC’s settings. MFL-Pro Suite Turns your MFC into a printer and a scanner and enables PC faxing using the MFC. ® OCR (optical character recognition) The bundled ScanSoft ® TextBridge software application converts an image of text to text you can edit.
  • Page 201 MFC to the receiving fax machine. ® True Type fonts The fonts that are used in the Windows operating systems. If you install the Brother TrueType fonts, more types of ® fonts will be available for Windows applications.
  • Page 202 Xmit Report (Transmission Verification Report) A listing for each transmission, that shows its date, time and number. G - 6 GLOSSARY...

  • Page 203: Specifications

    Specifications Product description The MFC-8220 is 5 in 1 Multi-Function Center: Printer, Copier, Scanner, Fax, and PC Fax (via your PC). General Memory Capacity 32 MB Optional Memory 1 DIMM slot; Memory expandable up to 160 MB via 64 MB or 128 MB DIMM Automatic Document Up to 30 sheets Feeder (ADF)

  • Page 204: Print Media

    General (continued) Temperature Operating: 10 - 32.5 °C Storage: 0 - 40 °C Humidity Operating: 20 to 80% (without condensation) Storage: 10 to 90% (without condensation) Print media Paper Input Paper Tray ■ Paper type: Plain paper, recycled paper and transparencies, envelopes (Manual Feed Tray) ■...

  • Page 205: Fax

    /500 pages “Pages” refers to the “Brother Standard Chart No. 1” (a typical business letter, Standard resolution, JBIG code). Specifications and printed materials are subject to change without prior notice. "Pages" refers to the "ITU-T Test Chart #1" (a typical business letter, Standard resolution, JBIG code).

  • Page 206: Scanner

    * Maximum 1200 x 1200 dpi scanning with ® Windows XP (resolution up to 9600 x 9600 dpi can be selected by using the Brother scanner utility) Original document Size ADF Width: 148 mm to 216 mm ADF Height: 100 mm to 356 mm Scanning Width 207.26 mm...

  • Page 207: Printer

    Printer ® Emulation PCL6 (Brother Printing System for Windows emulation mode of HP LaserJet) and BR-Script ™ ® (PostScript language emulation) ® Printer Drivers Windows 95/98/98SE/Me/2000 Professional/XP ® and Windows NT Workstation Version 4.0 driver supporting Brother Native Compression mode and bi-directional capability ®...

  • Page 208: Computer Requirements

    NOTE: USB is not supported under Windows 95 or Windows NT WS 4.0. All registered trademarks referenced herein are the property of their respective companies. For the latest drivers, go to the Brother Solutions Center at http://solutions.brother.com/ ■ ® Application software is different for Windows ®...

  • Page 209: Consumable Items

    Consumable items Toner Cartridge Life TN-3030: Standard Toner Cartridge - Up to 3,500* Expectancy pages TN-3060: High Yield Toner Cartridge - Up to 6,700* pages *(when printing letter size or A4 paper at 5% print coverage) Toner life expectancy will vary depending upon the type of average print job.

  • Page 210: Network (Lan) Board (Nc-9100H

    Ethernet 10/100 BASE-TX Auto Negotiation TCP/IP, IPX/SPX, AppleTalk, DLC/LLC, NetBIOS RARP, BOOTP, DHCP, APIPA, WINS LPR/LPD, Port9100, SMTP/POP3 SMB (NetBIOS/ IP), IPP, SSDP, mDNS, FTP SNMP, MIBII as well as Brother private MIB TELNET, HTTP, TFTP Included Utilities: BRAdmin Professional and Web Based Management ■...

  • Page 211: Index

    Index Contrast key (copying) ..10-8 Control panel, overview ..1-4 Access codes, storing Copy and dialing ......7-7 Contrast key ....10-8 ADF (automatic default settings, document feeder) ....2-8 changing .....10-12 ADF cover ......12-4 Enlarge/Reduce key ..10-5 Answering machine (TAD) enter Copy mode ....10-1 connecting ......
  • Page 212 access codes and Fax Forwarding credit card numbers ..7-7 changing remotely ..8-5, 8-6 automatic fax redial ..6-7 programming a number ..8-1 Groups ......6-14 Fax Storage ......8-2 stored numbers ....7-1 backup copy ..... 8-1 Drum unit printing from memory ..
  • Page 213 double-ringing (voice calls) ....5-4 Maintenance, routine ..12-22 Fax Receive Code ..5-10 Manual receiving faxes ....5-9 dialing .......7-9 Remote Activation receive ......5-1 Code ....... 5-9 transmission .....6-3 Remote Deactivation Manual feed tray ....2-6 Code ....... 5-9 Memory Security ..6-20, 6-21 setting F/T Ring Time ..
  • Page 214 difficulty ......12-11 long faxes ......5-6 fax from memory ....5-8 Remote Retrieval ....8-4 improving the print access code ....8-3, 8-4 quality ......12-15 backup copy ..... 8-1 jams ....... 12-5 commands ....... 8-5 resolution ......S-5 getting your faxes specifications ....
  • Page 215 TAD (telephone answering device), external ..1-11, 5-1 connecting ...... 1-12 Receive Mode ....5-1 recording OGM ....1-13 ® ® Telstra FaxStream Duet ........ 5-14 Text, entering ...... 4-3 special characters .... 4-4 Toner cartridge replacing ....12-25, 12-26 Tray use, setting copy ........

  • Page 216: Remote Retrieval Access Card

    Remote Retrieval Access card If you plan to receive fax messages while away from your MFC, carrying the Remote Retrieval Access Card printed below will serve as a convenient reminder of the retrieval procedures. Simply cut out the card and fold it to fit your wallet or organizer. Keeping it handy will help you derive the full benefit of your MFC’s Fax Forwarding and Remote Retrieval features.
  • Page 217 Fold Fold R - 2 REMOTE RETRIEVAL ACCESS CARD...
  • Page 218 This machine is approved for use in the country of purchase only, local Brother companies or their dealers will only support machines purchased in their own countries. ARL/ASA/NZ...

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