Technical Information; Accessing The Diagnostic Menu; Diagnostic Table - Dyson PH01 Service Instructions Manual

Technical infomation

Accessing the diagnostic menu

Diagnostic menu
As well as the UI error symbols, built into PH01 and PH02's software is an engineers diagnostic
menu designed to enable the repair agent a quickly diagnosis of the machines failure.
The menu is accessed by pressing a sequence of buttons via a standard remote control.
2
1
AUTO
Switch
Press night mode
machine on.
button once.
4 5
AUTO
Engineering screen
will appear.
Immediately press
the oscillation
button once.
Once you have finished accssing the engineering menu, press any button on the remote except
the 'i' button to exit the diagnostic menu.
If the engineering screen does not appear press any button to reset and start again.
Repeat all steps ensuring the flow button is pressed between 11 and 13 seconds detailed in
step 3.
4
3
AUTO AUTO
Hold down flow
mode direction
button for 11 to
13 seconds.
6
AUTO
Press i button six times to show
fault code screen
(the screen above is an
example).
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Technical infomation

Diagnostic table

Faults codes will be displayed as per the following format: 00X-0X-0X-X.
In most cases it is only necessary to recognise the first three digits to determine the fault.
Fault code
Any codes starting with 002 Motor and Bucket assembly
except 002-02-01-2
002-02-01-2 AMP assembly
Any codes starting with 003 Main PCB assembly
Any codes starting with 004 LCD display service assembly or
Main PCB assembly
Any codes starting with 005 Main PCB assembly
Any codes starting with 006 Main PCB assembly
Any codes starting with 007 Power supply unit, DC inlet assembly or Main PCB assembly
Any codes starting with 008 Dust sensor service assembly or
Sensor input service assembly or
Sensor PCB service assembly
Any codes starting with 009 Wifi PCB*, Wifi harness assembly, Heater PCB, Heater har-
except 009-01-01-1 and ness or Humidifier PCB
009-01-02-1
009-01-01-1 Motor and Bucket assembly
009-01-02-1
Any codes starting with 010 Main PCB assembly
Any codes starting with 011 Humidifier PCB, AMP assembly, Evaporator tray sensor, Water
tank harness or Pump column
*The Wifi PCB is a non-replaceable part.
Affected Part/s
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