Mazda 3 Sedan 2019 Manual page 182

Trouble
Troubleshooting
Call related problems
Symptom
When a call begins, vehicle noise
from the other party can be heard
The other party's voice cannot be
heard or it is difficult to hear
The phone does not receive calls.
Problems related to messages
Symptom
Contacts cannot be displayed.
The message list cannot be dis‐
played.
Other problems
Symptom
The remaining battery charge indi‐
®
cated on the Bluetooth
fers from that indicated in the center
display.
When making a call from the vehi‐
cle, the telephone number is updated
in the incoming/outgoing call histo‐
ry but the name does not appear.
4-8
For about 3 seconds after a call be‐
gins, the Bluetooth
suppression function requires time
to adapt to the call environment,
therefore you may hear the noise
from the other party's vehicle, mak‐
ing it difficult to carry voice.
The volume is set at 0 or low.
The "Incoming Call Notifications"
setting in the Communication Set‐
tings is off.
Downloading to Mazda Connect is
not being permitted from the Blue‐
®
tooth device.
Downloading to Mazda Connect is
not being permitted from the Blue‐
®
tooth device.
This is because there is a deviation
in the remaining battery charge in‐
device dif‐
formation from the Bluetooth
vice and the display scale of this
unit.
The name has not been registered to
the phonebook.
Cause
®
device's noise
There is no problem with the Blue‐
tooth
Increase the conversation volume.
Turn the "Incoming Call Notifica‐
tions" setting on.
Cause
Set the permissions to allow down‐
loads from the Bluetooth


Cause
®
de‐
If the number has been registered
into the phonebook, the incoming/
outgoing call history is updated by
the name in the phonebook when
the engine or EV system is restarted.
Solution method
®
device.
Solution method
®
Set the permissions to allow
downloads from the Bluetooth
device.
®
If an Apple product is to be con‐
nected, set the device's permis‐
sions to allow downloads from
®
the Apple product, and then re‐
connect. After reconnecting, only
the received messages are dis‐
played.
Solution method
―
device.
®