Trouble - Mazda 3 Sedan 2019 Manual

Trouble

Troubleshooting
AM, FM and SiriusXM
Symptom
No response even though
on the steering switch is
pressed.
®
SiriusXM loads slowly.
Problems related to USB Audio and Bluetooth
Symptom
USB Audio
No music playback.
A music file cannot be found.
Apple CarPlay™ use-related issues
Symptom
Apple CarPlay™ cannot be
activated even though an
®
Apple -genuine connector cord is
inserted into the USB port and it is
connected to my iPhone
error message, "Unable to connect
to Apple CarPlay." is displayed.
4-2
*Some models.
Troubleshooting
®*
use-related issues
These buttons are for selecting radio
stations in the order of the items
,
registered to your Favorites. If there
are no items registered to your Fa‐
vorites, the buttons will not func‐
tion.
Since SiriusXM Travel Link
ceives data from geo-synchronous
satellites and the data is transmitted
at preset intervals. When the system
*
is loading the SiriusXM
background, there may be occasions
when the SiriusXM
waiting on data before it can be ac‐
cessed.
A USB device incompatible with
mass storage is connected.
A USB hub is being used.
A USB device formatted by a file
system incompatible with Mazda
Connect is connected.
The folder hierarchy is deeper than
8-layers.
There is mis-communication
between the vehicle's audio system
and your iPhone
The Device Connection Status of
®
. Or, the
the connected iPhone
to "Never Enabled".
Cause
Register one or more items to your
Favorites.
Refer to Favorites on page 1-17.
®
re‐
Allow time for SiriusXM Travel
® Link
data in the
the SiriusXM
®
function is
®
Audio
Cause
Connect a USB device compatible
with mass storage.
Connect without using the USB
hub.
Connect a USB device formatted by
FAT16 and FAT32.
This unit cannot display or play files
with a folder hierarchy deeper than
8-layers. Save files within an 8-lay‐
er hierarchy.
Cause
Disconnect the connector cord from
the USB port once and then
® reconnect it.
.
Set the Device Connection Status to
®
has been set
"Always Enable" or "Enable Once".
Solution method
®
to complete the loading of
®
data.
Solution method
Solution method