Mazda 3 Sedan 2019 Manual page 181

Symptom
Disconnects intermittently
*
1 Setting for making the presence of a Bluetooth
Voice recognition related problems
Symptom
Poor voice recognition

False recognition of numbers

When a voice command is made
during voice guidance, the voice
recognition is poor.
Names in the phonebook are not
easily recognized
You want to skip guidance
Cause
®
The Bluetooth device is in a loca‐
tion where reception interference
can occur easily, such as inside a
bag on a rear seat or in a rear pocket
of a pair of pants.
®
device detectable from the outside.
Cause
You are speaking excessively

slow
You are speaking in an excessive‐

ly forceful voice (Shouting)
Airflow from the air conditioner

is blowing against the micro‐
phone
You are using off-standard ex‐

pressions (dialect)
There is a malfunction in the micro‐
phone.
The Guidance Volume setting value
is too high.
It is difficult for the system to rec‐
ognize the data registered in the
phonebook.
There is a problem with connecting
®
the Bluetooth device.
―
Troubleshooting
Solution method
®
Move the Bluetooth

location where radio wave inter‐
ference is less likely to occur.
Turn off the Bluetooth

power once and then turn it back
on.
Solution method
Regarding the causes indicated

on the left, be careful with how
you speak. In addition, when
numbers are spoken in a se‐
quence, recognition ability will
improve if no stop is placed be‐
tween the numbers.
Turn off the Bluetooth

power once and then turn it back
on.
A poor connection or malfunction
with the microphone may have oc‐
curred. Consult an expert repairer
(we recommend an Authorized
Mazda Repairer).
The recognition accuracy improves
by setting the Guidance Volume to
the 50 level or lower.
The recognition accuracy improves
by taking the following steps.
Avoid shortened names, use full

names.
(Recognition improves the longer
the name is. By not using names
such as "Mom", "Dad", recognition
will improve.)
If there is a problem with the con‐
nection after checking the pairing
situation, check the "Problems with
pairing and connecting Bluetooth
devices" in this section.
Guidance can be skipped at any
time by pressing the talk/pick-up
button.
Trouble
device to a
®
device's
®
device's
®
4-7