Kohler K-3901 Homeowner's Manual page 18

Troubleshooting (cont.)
Cleansing Seat Troubleshooting
Symptoms
Power Troubleshooting
Symptoms
1. There is no power to the
toilet.
2. Toilet beeps when
unplugged or plugged in.
3. Remote control tells you
the backup battery is low.
Lights Troubleshooting
Symptoms
1. Back panel lights do not
illuminate.
2. The bowl light is
unexpectedly blinking at
night.
The welcome light and/or
3.
nightlight are not lit.
4. The back panel lights are
the wrong color.
5. The back panel lights do
not change color.
1212876-5-F
Probable Causes
B. The cleansing wand is not
responding to the remote.
Probable Causes
A. Toilet is not plugged in or the
GFCI is tripped.
A. This is normal operation.
A. Backup batteries are dead.
Probable Causes
A. Light is not enabled.
B. Light is burned out.
A. The light is the UV cleaning
indicator. The UV cleaning cycle
is in process.
A. The welcome light and/or
nightlight are not enabled.
A. Change the default color.
A. The light setting is [default
color].
18
Recommended Action
B1. Turn the power to the toilet off
using the Power button on the back
of the toilet, wait 10 seconds. Turn
the power back on.
B2. Call the Customer Care Center
using the information provided on
the back page of this manual.
Recommended Action
A. Plug in the toilet or confirm the
GFCI has not been tripped.
A. No action needed.
A. Replace the batteries.
Recommended Action
A. Activate the light using the remote
control by selecting: [lighting] and
moving the scroll bar up for
[ambient light].
B. Call the Customer Care Center
using the information provided on
the back page of this manual.
A. No action needed.
A. Using the remote control, enable
the lights by selecting: [settings] >
[feature settings] > [lighting] and
then enabling the desired features
by selecting the corresponding
radio button.
A. Using the remote control, enable
the lights by selecting [lighting],
then selecting the [ambient light]
tab. Click on the color square
under [default color] until the
desired color appears.
A. Using the remote control, enable
the lights by selecting [lighting],
then selecting the [ambient light]
tab. Select the [by date] or
[dynamic] options.
Kohler Co.