Kohler K-3901 Homeowner's Manual page 15

Troubleshooting (cont.)
Flushing Troubleshooting
Symptoms
4. The toilet flushes
unexpectedly.
5. The water level in the
bowl is too high.
6. There is no water in the
bowl or the water slowly
dissipates.
Cover and Seat Troubleshooting
Symptoms
1. Cover strikes back wall
when opening.
Kohler Co.
Probable Causes
B. Inlet screen is blocked.
A. Automatic flush is enabled.
B. The overflow sensor is
activated.
A. The toilet has a blockage.
A. The water has evaporated when
there is extended period of time
between uses.
B. There is a blockage that does
not allow the trapway valve to
close all the way.
Probable Causes
A. Flange rough-in is too close to
the wall. Rough-in should be
minimum of 11-3/4" (298 mm).
15
Recommended Action
B. Clean or replace the inlet screen
following the directions in the
servicing section of this manual.
A. When automatic flush is enabled
the toilet will flush 6 seconds after
the user stands up. To disable the
automatic flush, on the remote
control select; [settings] > [feature
settings] > [flushing] > [auto
flush]. The check mark and [auto
flush] will appear grey when the
feature is disabled.
B1. No action is needed if occurrence
of the toilet flushing by itself is
isolated. When the overflow sensor
is activated, it will automatically
flush the toilet to lower the water
level.
B2. If unexpected flushing occurs
repeatedly call the Customer Care
Center using the information
provided on the back page of this
manual.
A. Open the trapway valve using the
remote control; select [settings] >
[cleaning] > [manual clean] >
[open bowl valve]. Use a plunger
to remove the blockage. For
extreme blockage a snake may be
used.
A. Flush the toilet to refill the bowl.
B1. Use the remote control to open and
close the trapway valve several
times by selecting; [settings] >
[cleaning] > [manual clean] >
[open bowl valve] > [close]
repeatedly.
B2. Open the trapway valve using the
remote control; select [settings] >
[cleaning] > [manual clean] >
[open bowl valve]. Use a plunger
to remove the blockage. For
extreme blockage a snake may be
used.
Recommended Action
A1. Adjust the finished wall or flange to
an 11-3/4" (298 mm) or greater
rough-in.
A2. Call the Customer Care Center
using the information provided on
the back page of this manual.
1212876-5-F