Ams Wireless Configurator: Wireless Devices Do Not Appear Under The Gateway; Ams Wireless Configurator: Wireless Device Appears With Red Hart ® Symbol; Ams Wireless Configurator: Device Configuration Items Are Grayed Out - Emerson 1410S Reference Manual

Reference Manual
00809-0600-4410
Possible cause: Wireless network interface configuration
Recommended actions
6.7 AMS Wireless Configurator: Wireless devices
do not appear under the Gateway
Possible cause: Devices not connected
Recommended actions
6.8 AMS Wireless Configurator: Wireless device
appears with red HART
Possible cause: Non-current device support files
Recommended actions
6.9 AMS Wireless Configurator: Device
configuration items are grayed out
Emerson 1410S/781S
1. Verify the Security Setup Utility is installed on the same PC as AMS Wireless
Configurator.
2. Setup a wireless network interface using the Network Configuration
application.
3. Verify the wireless network interface is configured for secure Gateway
communications.
4. Verify secure/unsecure AMS Wireless Configurator protocol settings in the
Gateway.
a) Log on to the Gateway.
b) Navigate to SETUP → SECURITY → PROTOCOLS.
5. Restart AMS Wireless Configurator data server.
a) Right click on AMS Wireless Configurator server icon in the Windows
system tray (lower right corner).
b) Select Stop server.
1. Log on to the Gateway and navigate to EXPLORER.
2. Right click on wireless network and select Rebuild hierarchy.
1. Navigate to Emerson's AMS Device Manager product page.
2. Install latest device support files from AMS Wireless Configurator.
®
symbol
Troubleshooting
September 2020
45