Troubleshooting - Shure GLXD6 Manual

Troubleshooting

Issue
No sound or faint sound
Audio artifacts or dropouts
Distortion
Transmitter and receiver link unsuccessful
Indicator Status Solution
Verify all sound system connections or ad­
just gain as needed (see Adjusting Gain).
Receiver RF LED on
Verify that the receiver is connected to mix­
er/amplifier.
Turn on transmitter.
Make sure the batteries are installed correct­
ly.
Receiver RF LED off
Link transmitter and receiver (see Linking
topic).
Charge or change transmitter battery.
Make sure AC adapter is securely plugged
Receiver LCD screen
into electrical outlet.
off
Make sure receiver is powered on.
Transmitter indicator
Charge or change transmitter battery.
LED flashing red
Transmitter plugged
Disconnect transmitter from charger.
into charger.
Change receiver and transmitter to a differ­
ent group and/or channel.
Identify nearby sources of interference (cell
phones, Wi­Fi access points, signal proces­
sor, etc...) and shutdown or remove source.
Charge or change transmitter battery.
rf LED flickering or off Ensure that receiver and transmitter are po­
sitioned within system parameters.
System must be set up within recommended
range and receiver kept away from metallic
surfaces.
Transmitter must be used in line of sight
from receiver for optimal sound.
OL indicator appears on Reduce transmitter gain (see Gain Adjust­
receiver LCD ment).
Transmitter and receiver Update both components to firmware ver­
LEDs flash to indicate sion 2.0 or greater. Download the Shure Up­
that linking started, but date Utility application and follow the instruc­
the link fails tions.
Shure Incorporated
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