Troubleshooting; Resetting Components; Resetting The Receiver; Resetting The Transmitter - Shure GLX-D User Manual

Troubleshooting

Issue
No sound or faint sound
Audio artifacts or dropouts
Distortion
Sound level variations when switching to dif-
ferent sources
Receiver/transmitter won't turn off
Receiver gain control cannot be adjusted
Receiver controls cannot be adjusted
Transmitter ID function does not respond.
Transmitter information does not appear on
the Receiver LCD
Transmitter powers off after 1 hour.

Resetting Components

Use the reset function if it is necessary to restore the transmitter or receiver to their factory settings.

Resetting the Receiver

Restores the receiver to the following factory settings:
• Gain level = default
• Controls = unlocked
Press and hold the link button while turning on the receiver power until
the LCD displays RE.
Note: When reset is complete, the receiver will automatically initiate linking to search
for a transmitter. Press and hold the transmitter link button within five seconds of
powering-on to complete the link.
12
Indicator Status Solution
Receiver RF LED on • Verify all sound system connections or adjust gain as needed (see Adjusting
Gain)
• Verify that the receiver is connected to mixer/amplifier
Receiver RF LED off • Turn on transmitter
• Make sure the batteries are installed correctly
• Link transmitter and receiver (see Linking topic)
• Charge or change transmitter battery
Receiver display off • Make sure AC adapter is securely plugged into electrical outlet.
• Make sure receiver is powered on.
Transmitter indicator Charge or change transmitter battery
LED flashing red
Transmitter plugged Disconnect transmitter from charger.
into charger.
rf LED flickering • Change receiver and transmitter to a different group and/or channel.
• Identify nearby sources of interference (cell phones, Wi-Fi access points,
or off
signal processor, etc...) and shutdown or remove source.
• Charge or changer transmitter battery
• Ensure that receiver and transmitter are positioned within system
parameters
• System must be set up within recommended range and receiver kept away
from metallic surfaces.
• Transmitter must be used in line of sight from receiver for optimal sound
Receiver audio LED Reduce transmitter gain (see Gain Adjustment).
blinks rapidly
N/A Adjust transmitter gain as necessary (see Gain Adjustment).
Transmitter LED Controls locked. See Locking and Unlocking Controls.
flashing rapidly
N/A Check transmitter. Transmitter must be on to enable gain changes.
Controls locked. See Locking and Unlocking Controls.
LK shown on receiver
display when buttons
are pressed
Transmitter LED Controls locked. See Locking and Unlocking Controls.
flashes green 3 times
N/A Linked transmitter is off or the receiver is not linked to a transmitter.
Transmitter status GLX-D transmitters automatically power-off after 1 hour to conserve battery
LED off life if the signal from a linked receiver is not detected. Make sure that linked
receiver is turned on.

Resetting the Transmitter

Press and hold the transmitter link button while turning on the transmitter
until power LED goes off.
When the link button is released, the transmitter will automatically initiate
linking to find an available receiver. Press the link button on an available
receiver to relink.
Restores the transmitter to the following factory settings:
• Controls = unlocked