Troubleshooting - Epson TM-T88VI-DT2 User Manual

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Troubleshooting

(Power) LED does not light
Check whether the AC adapter is correctly connected. (U
LED is on
❏ Check whether the roll paper cover is correctly closed.
❏ If the
LED is on, check whether the roll paper is correctly installed and any roll paper
remains. (U
"Installing/Replacing the Roll Paper" on page 23
LED is flashing
❏ Check whether paper is jammed. If it is jammed, remove it. (U
❏ Printing stops if the thermal head overheats and resumes automatically when it cools.
❏ For other cases, turn the product off, and after 10 seconds, turn it back on.
Paper is jammed
K
!
CAUTION:
Do not touch the thermal head and the frame on its side because they can be very hot after printing.
When paper is jammed, never pull out the paper forcibly. Open the roll paper cover (U
the roll paper cover" on page 21
), and then remove the jammed paper.
"Connecting the AC Adapter" on page 9
)
"Paper is jammed" on page 26
Thermal head
)
)
"Opening
26